Welcome, Family & Friends!
We are so excited to be able to share our upcoming Wedding with you at El Dorado Casitas Royale just outside of Cancun, Mexico. Your presence at our wedding means the world to us.
Cheryl & Shea Bailey of Yellow Umbrella Events, a destination wedding event company, have been amazing with helping us with all the booking details. They have worked to secure a group rate with the resort and will be helping all of our guests book their travel accommodations for our wedding on Friday, November 11th, 2022.
Should you have any questions related to traveling, please contact Shea. You can reach him by email firstname.lastname@example.org, or call 512-955-1320.
**Please scroll through the page or click the links below to take you to that particular section. However, I recommend going back and reviewing all sections!**
- Room Categories in Room block, Reservation Dates, Trip Deposit & Payment Schedule, Additional Nights, What’s Included/Excluded in the Room Price
- Travel Protection
- Room Pricing
- Booking Info (Room Blocks & Cancellation Policy)
- Room Reservation FAQ’s
- Resort Amenities
- Dining & Bars
- Resort Info
El Dorado Casitas Royale by Karisma
Welcome to a romantic, adults-only, all-inclusive escape in the heart of the Riviera Maya. Featuring swim-up suites, an indulgent spa, exceptional guest service, and Karisma’s signature Gourmet Inclusive® dine and drink options across 13 restaurants and 18 bars, El Dorado Casitas Royale offers guests the escape of a lifetime. Whether you’re planning a relaxing retreat or a vibrant cultural getaway, this is your gateway to the best of the area. Discover everything our property has to offer and start planning your enchanting escape.
Room Category in Room Block
- Casita Suite
- Swim-Up Casita Suite
The room categories listed above were selected by Paula & Carlos for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.
Trip Deposit & Payment Schedule
- A payment equal to 1-Room Night is all you need to reserve your room.
- Monday, August 15th, 2022 is the deadline to get a room from the room block. Any reservations requested after that date are based on availability and not guaranteed.
- The full payment of your trip is due by Tuesday, August 16th, 2022.
- Additional payments towards your balance can be made at any time (monthly) by contacting Shea before the final payment is due.
- I will also need your flight info by Friday, September 9th, 2022. You can send this to me by filling out the form on this page.
Very Important: You must have a passport to travel to Cancun.
- Arrive: Wednesday, November 9th, 2022
- Ceremony: Friday, November 11th, 2022
- Depart: Sunday, November 13th, 2022
- There is a 3-night minimum for this room block.
- Additional nights can be added, based on resort availability
Adding Additional Nights
If you would like to arrive earlier than Wednesday, November 9th, 2022, or stay past Sunday, November 13th, 2022, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates I just need to confirm availability.
Included in Price:
- Room taxes
- All-Inclusive Food & Beverage
- Ground Transportation
- Unlimited free in-room calling to North America
- 24-hour Room Service
Excluded in Price:
- Airfare – You are responsible for reserving your own flights
- Trip Insurance – I highly recommend getting trip insurance, but you have the option to decline when filling out the room reservation form. (Learn more about insurance here).
Having travel protection is definitely important and I recommend it for everyone. I personally buy it for trips. However, the option to add travel insurance is solely for your convenience. Depending on the option you select it may cover trip cancellation and many other things like unexpected medical expenses, baggage and flight delays.
There are different kinds of policies to choose from and since I’m not an insurance agent and therefore cannot answer questions regarding any travel insurance policies I have found that this is the easiest way to compare them.
Click here for Travel Insurance Options
You will just need to answer a few questions and you’ll receive policy options and pricing. This link will give you different plan options as well as available coverage for other areas of your trip.
This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.
If you have additional questions, you can reach an insurance agent at 1-800-243-3174
FYI, not purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.
Room Amenities include:
- King size bed, maximum capacity of 2 guests
- Marble bathroom
- Separate toilet
- Hot tub
- Hair dryer
- Cable TV
- Amenity kit
- Iron and ironing board
- Weight scale
- Pillow menu and aromatherapy in your room
- Concierge service 8:00 am – 5:00 pm
- Beach butler service available between 9:00 am – 5:00 pm.
Bedding Option: 1 King Bed
Maximum Capacity: Up to 2 adults
Prices include round-trip ground transportation but does not include Travel Insurance.
- Single Occupancy – $628.75
- Double Occupancy – $511.75 per person
- Single Occupancy – $823.75
- Double Occupancy – $667.75 per person
- Single Occupancy – $1,018.75
- Double Occupancy – $823.75 per person
- Single Occupancy – $1,213.75
- Double Occupancy – $979.75 per person
- Single Occupancy – $1,408.75
- Double Occupancy – $1,135.75 per person
Swim-Up Casita Suite
Bedding Option: 1 King Bed
Maximum Capacity: Up to 2 adults
Prices include round-trip ground transportation but does not include Travel Insurance.
- Single Occupancy – $715.75
- Double Occupancy – $582.25 per person
- Single Occupancy – $939.75
- Double Occupancy – $761.75 per person
- Single Occupancy – $1,163.75
- Double Occupancy – $941.25 per person
- Single Occupancy – $1,387.75
- Double Occupancy – $1.120.75 per person
- Single Occupancy – $1,611.75
- Double Occupancy – $1,300.25 per person
*Very Important – Please Read*
To be considered a part of Paula & Carlos’s wedding group, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible.
Reservation Cancellation Policy
If you do not purchase the travel insurance and have to cancel your reservation you may still have to pay a partial penalty up to the full amount of your reservation plus the $100 per person cancellation fee.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the non-refundable insurance, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee also applies to all cancellations that result in a re-booking.
If you cancel your reservation by Monday, August 15th, 2022, you are only responsible for the $100 per person cancellation fee.
If you cancel your reservation after Monday, August 15th, 2022, you are responsible for 100% or your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
Room Reservation FAQ’s
Where can I find their Wedding Website & bridal registry?
Here is a link to Paula & Carlos’ wedding website.
Can I use a different credit card to make additional payments?
Yes. All you need to do is fill out the form on this page. As soon as I receive the information I’ll make the payment and email you the receipt.
Can my roommate(s) pay for their portion of the room on a separate card or does it have to be all on one card?
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell me who will be using another credit card. You can then submit their credit card info to me by filling out the form on this page.
Can I make additional payments before the final payment date?
Yes, you can make additional payments at any time. Just send me an email telling me how much you want to pay and if I should use the credit card I have on file for you. If you want to use a different credit card you can send it to me by filling out the form on this page.
Can I set up a payment schedule?
Yes. Just email me with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
I filled out the reservation form but I didn’t get an immediate confirmation.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to me so I can review it first. If I have any questions I will reach out to you for verification. As long as everything looks good I will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Can I add someone else to my room after I’ve made my reservation?
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, I suggest you go ahead and secure your reservation now and then add them later.
The other person in my room can’t make it. Can I switch them with someone else?
Yes. Just send me an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once I have this information I’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
I can’t make it to the wedding and need to cancel my reservation. What do I do now?
First, send me an email (I have to have it in writing) letting me know you need to cancel your reservation. I will then email you a link so you can make the $100 per person cancellation fee payment. Once this has been paid I will request the room cancellation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
I don’t see a way to RSVP on the website. How can I do this?
There is no official way of doing this through our website. Most people contact the wedding couple directly and let them know. However, I do keep a list of people who have already made a room reservation and those who have emailed letting me know they will not be attending the wedding so I can send an update to the wedding couple.
Will everyone in our group have rooms next to each other?
No, not necessarily. This will depend on a few factors like the type of room category each person books and how full the resort is at the time of the event.
Can I request a room next to someone else?
When you make your reservation you can send the request to me in the “Additional Information” section at the bottom of the reservation form and I will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
Do I need to take electrical converters?
No. Mexico has the same electrical outlets as we do in the U.S.
Whether you’re seeking an active escape on your vacation or an opportunity to disconnect from the world, you’ll find exactly what you’re looking for at El Dorado Casitas Royale. Take a scuba clinic in the main pool and you’ll be immersed in an underwater world in no time. For something a little more vigorous, head out on a kayak. Or just go with the flow in one of Casitas’ thirteen swimming pools, including a natural saltwater pool. We’re also the only resort in Riviera Maya that offers on-site Wave runner rentals, ATV tours and horseback riding.
Bonanza Ranch Horseback Riding
Saddle up for a peaceful ride through the exquisite jungle corners and fruit orchards of the expansive El Dorado Royale property on this award winning tour. Expect to see playful monkeys, gorgeous birds, and picturesque cenote caves and crystal pools.
We’re as committed to the environment as we are to the quality of the Gourmet Inclusive Experience. We’re proud to use fresh, sustainable produce grown in our 76,000 sq. ft. hydroponic greenhouse. Join us for a tour and rediscover how vegetables are supposed to taste.
Join a world-class international chef and wine expert as they explain various preparation methods and culinary techniques and walk away with exclusive recipes and pairings to amaze and impress your friends back home.
Slip on your dancing shoes and kick up your heels as dance instructors show you how to salsa and merengue around a room. You’ll feel that fiery Latin rhythm in no time with this perfect date night activity.
Under the guidance of a Mayan Shaman, the womb of Mother Earth opens up through chanting, sweat invocation, the steam of herbs and the power of elements. Earth, Wind, and Fire come together to purify the body, mind, and spirit, and provide an opportunity for rebirth in one of the world’s oldest rituals.
Beach & Water Volleyball
Head down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat, then take a plunge in the ocean to cool off.
If you prefer to play it cool, head from the sand to the main activities resort pool for a splashy game of water volleyball.
Don’t shoot! Sample an expertly chosen selection of premium handcrafted tequilas designed for sipping. And be sure to try our very own house-infused tequilas.
Find your nirvana, as an accredited Yogi helps to bring you to balance. This stretching-yoga combination class starts your day in the perfect state of Om.
Even More Activities:
- Aqua gym
- Cigar rolling lessons
- Kayak tour
- Rifle shooting
- Spanish lessons
- Spinning class
- 5K race*
- Tennis clinic*
- Towel decoration
- Water polo
- Wave runners and parasailing*
- Zumba class
Savor every moment of the Karisma Gourmet Inclusive® Experience in any of El Dorado Royale’s 10 elegant à la carte restaurants and 5 Gourmet Corners. Every meal is a demonstration of our chefs’ mastery of the culinary arts. And if that’s not enough, stroll down to our neighboring sister properties El Dorado Casitas Royale and Generations Riviera Maya for an even bigger foodie selection.
CONTEMPORARY ITALIAN CUISINE
Finest Italian cuisine and memorable dining experience by offering three essential must-haves; superior food-quality, an elegantly charming ambiance, and staffmembers that make you feel at home.
Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread. For dinner guest’s appetites are met with enjoyable tastes from all over the world served a la carte. Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
CONTEMPORARY ITALIAN CUISINE
Authentic Italian Cuisine in a Luxury Beachfront setting that offers traditional dishes, along with creations from our International Chefs.
Open air palapa serving a la carte International Cuisine Breakfast with a gorgeous view of the resort’s aqua pool and surrounding greenery.
Jojo’s Caribbean Seaside Grill
At Jojo’s the guest will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean. The perfect place at night to delight yourself with the ocean breeze while savoring dinner.
Kampai not only has its own sushi menu, but also is creatively decorated with Buddha statues and other eye-catching oriental designs.
INTERNATIONAL FOOD DISPLAY
Start your day with delicious dining in an exotic jungle setting, where soothing decor and a mouthwatering breakfast and lunch menu will set the tone for another day in paradise.
Welcome to the real Mexico, the perfect place to experience the authentic Mexican “street food” while you enjoy our relaxed ambiance with stunning garden views. Delight your senses with our exclusive Mexican Cuisine in a pleasant and casual atmosphere.
La Cabaña Pizzaria
This casual dining destination cooks up gourmet pizzas in its wood-burning oven, alongside a selection of Angus burgers, gourmet bites, and succulent Mexican “botana” platters.
Fuentes Culinary Theatre
Enjoy one of the world’s most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. A one-of-a-kind Culinary Theater with gourmet performance by our own Chef and Sommelier designed to amuse both, your appetite and your curiosity. Our Creative Chef will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our greenhouse. Our Sommelier guides you through the magic behind the subtle art of pairing making this journey an absolute memorable Gourmet Inclusive® Experience.*
Santa Fe Grill
AMERICAN CUISINE WITH A MEXICAN SPIRIT
In the midst of décor reminiscent of the old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. It is, no doubt, a memorable experience of our guest, recommended to enjoy at sunset, due to its spectacular view of the sun setting over the surrounding mangrove.
When you’re not soothing your mind with poolside relaxation or spa treatments, treat your body to a wellness experience at our Health Bar, serving fresh fruit, juices, smoothies, and healthy bites.
Relax on one of the swinging chairs while savoring a cold drink at this inviting eatery. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails, aged tequila) with a side of live music.
Enjoy a relaxed, romantic evening at Bellini’s, a contemporary lounge featuring sleek furnishings and a tempting menu of beers, wines, and creative cocktails.
Jojo’s Beach Bar
Kick back on the sand and soak up spectacular ocean views as you sip on any one of our tropical refreshments at this inviting beach bar.
Gaviotas Seashore Bar
Located in front of Kampai restaurant, this tropical beach bar is the perfect spot for relaxing throughout the day, sipping your favorite beverages, and enjoying the endless ocean views.
Martinis Lobby Bar
Enjoy a romantic evening as you sip martinis at the sophisticated and chic bar, which offers a variety of premium vodkas from around the world.
Tucanes Swim-Up Bar
Stay cool and treat yourself to the ultimate tropical experience at our inviting swim-up bar, offering a tempting beverage menu that includes all your favorites.
Swim-Up Bar Fuentes
Whether you’re swimming up and splashing around or staying dry and soaking up the sun from your poolside lounger, this convenient bar will take care of all your beverage needs.
Spot Swim-Up Bar
Enjoy the sun and sea breeze at this dreamy destination surrounded by lush foliage. You’ll find all your favorite refreshments and a menu of tasty bites at this poolside bar.
Swim-Up Bar La Isla
Indulge yourself as you cool off or soak up the sun at La Isla Swimming Pool. Our convenient swim-up bar offers all your favorite refreshments and a tasty selection of light bites.
- Carr. Cancún – Tulum Km. 45, 77710 Riviera Maya, Q.R., Mexico
- Check-In: 3:00 PM
- Check Out: 12:00 PM
- The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.