Welcome, Friends!
We are so excited to share our upcoming event with you at Hotel Xcaret Arte, an amazing adults-only (16+) “all fun inclusive” resort in gorgeous Playa del Carmen, Mexico from August 31, 2022 – September 4, 2022.
We know this will be a time of massive personal and professional growth for all those that attend and look forward to hearing your wins!
We have secured a group room block at Hotel Xcaret Arte, exclusively for all event attendees. Your room reservation INCLUDES the cost of the events that we have planned for you and in order to attend the events all rooms must be booked within our event’s group room block, using the reservation link provided on this page.
Should you have any questions related to traveling, please contact Shea. You can reach him by email shea@yellowumbrellaevents.com, or call 512-955-1320.
**Please scroll through the page or click the links below to take you to that particular section. However, we recommend going back and reviewing all sections!**
- Accommodations
- Room Categories in Room block, Reservation Dates, Trip Deposit & Payment Schedule, In-Room Amenities
- What’s Included/Excluded in the Room Pricing
- Travel Protection
- Room Pricing
- Cancellation Policy
- Room Reservation FAQ’s
- Resort Amenities (Xcaret Parks, Fitness, and Spa
- Dining & Bars
- Resort Info
The All-Fun Inclusive™ concept of Hotel Xcaret Arte includes your room, food and beverage, 24 hour room service, and unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. Transportation airport-hotel-airport and hotel-parks-hotel is also included.
Transportation airport-hotel-airport and hotel-parks-hotel is also included.
The rooms at Hotel Xcaret Arte have been designed to bring the nature to you, wherever you are in your room. The combination of comfort, art, and contemporary design in its interiors fully enhances the essence of the Mexican experience.
The All-Fun Inclusive concept of Hotel Xcaret Arte also includes 5 artistic workshops: dance, pottery, weaving, painting, and vegan cuisine.
Hotel Xcaret Arte is a homage to the best Mexican artists. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexico´s culture, 9 gastronomic experiences under the care of the best culinary team in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush.
*Very Important – Please Read*
To be able to attend the event, you must book through this group room block only, and not through any other method (even directly with the hotel). Your leaders have contracted a room block exclusively for this event. To participate in any of the group activities, you must stay at Hotel Xcaret as part of the group block. You will not be able to attend the event if you stay off-site.
To participate in all of the event-related activities, there is an additional $450 per person fee to attend the event if you are not registered as part of this event’s room block!
- Tuesday, May 24th, is the deadline to get an available room listed within this group block. Any reservations requested after that date are based on availability and are not guaranteed.
- A payment of 75% of your total room reservation is due at the time of reservation. Once your reservation request is submitted, this payment is NON-REFUNDABLE.
- Full final payment of your trip is due by Friday, July 8th, 2022. This payment is NON-REFUNDABLE and the resort reserves the right to cancel the reservation if payment is not made by this date.
- Additional payments towards your balance can be made at any time by contacting Yellow Umbrella Events before the final payment is due.
- We’ll need your flight info by Tuesday, July 26th, 2022. You can send that to us by filling out the form on this page. You will fly to the Cancun International Airport (CUN). This is where the transportation company will pick you up.
Included in Price
- Welcome Cocktail Party
- Day of In Person Training with Speakers
- School by the Pool activities
- Farewell Dinner Event
- Your Room
- All Resort fees and Room Taxes
- All-Inclusive Food & Beverage
- Non-Stop Shared Airport Transfers
- Unlimited access to Xcaret Parks and Deluxe Tours listed in “Amenities” section below.
- Transportation to/from all Parks and Tours offered by the Resort
- Most meals and drinks at the Parks and Tours (offered at all parks that have a buffet restaurant and, on all Tours)
Excluded in Price
- Airfare. You are responsible for reserving your own flights.
- Travel Insurance (See Below)
Adding Additional Nights
If you would like to arrive earlier than Wednesday, August 31st, 2022, or stay past Sunday, September 4th, 2022, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates, we just need to confirm availability with the resort.
Room Categories in Our Event Room Block
1. Suite River (SOLD OUT)
2. Suite River Spa (SOLD OUT)
3. Suite River Artists (SOLD OUT)
4. Swim Up Garden (SOLD OUT)
5. Suite Ocean Front
6. Suite Ocean Front Artists (SOLD OUT)
7. Swim Up Ocean Front Artists (SOLD OUT)
8. Junior Suite Ocean View (SOLD OUT)
9. Junior Suite Ocean Front Artists (SOLD OUT)
10. Suite Presidential River (SOLD OUT)
11. Suite Presidential Ocean View (SOLD OUT)
12. Suite Presidential Ocean Front Artists (SOLD OUT)
Reservation & Event Dates
- Arrive: Wednesday, August 31st, 2022
- Check-in is at 3:00 pm
- Depart: Sunday, September 4th, 2022
- Check-out is at 12:00 pm
- There is a 4-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.
In-Room Amenities
- 1 King size bed or 2 double beds (subject to availability)
- Air conditioning
- 55” flat-screen TV with Cable/Satellite TV
- Coffee and tea maker/Minibar restocked daily
- Mexican style hammocks on the balcony
- Vanity Mirror/Hairdryer
- Iron and ironing board
- Work desk/Security box
- Turn-down service
- Free wireless internet access and Direct-dial telephone
- Private bath with rain shower and a Jacuzzi
Suite River
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,136 | $2,670 | $3,204 | $3,738 |
| 2 Guests | $1,724 | $2,155 | $2,586 | $3,017 |
| 3 Guests | $1,580 | $1,975 | $2,370 | $2,765 |
*Price Listed Per Person
Bedding Options = 1 King Bed or 2 Queen Beds (Subject to availability at check-in)
Located on the River side of the resort and near the amphitheater, with a view of the Pyramid/Chapel building, in Music house or Pyramid house.
Suite River Spa
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,408 | $3,010 | $3,612 | $4,214 |
| 2 Guests | $1,944 | $2,430 | $2,916 | $3,402 |
| 3 Guests | $1,780 | $2,225 | $2,670 | $3,115 |
*Price Listed Per Person
Bedding Options = 1 King Bed or 2 Queen Beds (Subject to availability at check-in)
Located in the Peace (Spa) building and has direct access to the spa. Each suite includes 1 free hydrotherapy pass per person. These rooms are located the furthest into the jungle side of the property and are in the most peaceful area of the resort. They are also one of the few room categories that include an in-room steam shower. Ages 16 and above are allowed.
Suite River Artists (18 years +)
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,496 | $3,120 | $3,744 | $4,368 |
| 2 Guests | $2,016 | $2,520 | $3,024 | $3,528 |
| 3 Guests | $1,848 | $2,310 | $2,772 | $3,234 |
*Price Listed Per Person
Bedding Options = 1 King Bed Only
Located in the Artists (adults 18 years and up) building, facing the River side of the resort. Each suite includes butler service, access to Kibi Kibi Restaurant, Artists private rooftop pool and bar area, a private gym, and access to the Artist workshops.
Swim Up Garden
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,632 | $3,290 | $3,948 | $4,606 |
| 2 Guests | $2,124 | $2,655 | $3,186 | $3,717 |
| 3 Guests | $1,948 | $2,435 | $2,922 | $3,409 |
*Price Listed Per Person
Bedding Options = 1 King Bed or 2 Queen Beds (Subject to availability at check-in)
Located in Design house, Music house, or Pyramid house. Has direct walk-out access to a pool from your room. Ages 16 and above are allowed.
Suite Oceanfront
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,724 | $3,405 | $4,086 | $4,767 |
| 2 Guests | $2,196 | $2,745 | $3,294 | $3,843 |
| 3 Guests | $2,012 | $2,515 | $3,018 | $3,521 |
*Price Listed Per Person
Bedding Options = 1 King Bed
Located in Design house or Pyramid house. Has the most direct ocean view room.
Suite Oceanfront Artists
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $2,856 | $3,570 | $4,284 | $4,998 |
| 2 Guests | $2,304 | $2,880 | $3,456 | $4,032 |
| 3 Guests | $2,112 | $2,640 | $3,168 | $3,696 |
*Price Listed Per Person
Bedding Options = 1 King Bed or 2 Queen Beds (Subject to availability at check-in)
Has the most direct ocean front view. Located in the Artists (adults 18 years and up) building. Each suite includes butler service, access to Kibi Kibi Restaurant, Artists private rooftop pool and bar area, a private gym, and access to the Artist workshops.
Swim Up Oceanfront Artists
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $3,036 | $3,795 | $4,554 | $5,313 |
| 2 Guests | $2,448 | $3,060 | $3,672 | $4,284 |
| 3 Guests | $2,244 | $2,805 | $3,366 | $3,927 |
*Price Listed Per Person
Bedding Options = 1 King Bed or 2 Queen Beds (Subject to availability at check-in)
Located in the Artists (adults 18 years and up) building, on the bottom floor with a direct walk out to a pool from your patio. Each suite includes butler service, access to Kibi Kibi Restaurant, Artists private rooftop pool and bar area, a private gym, and access to the Artist workshops.
Junior Suite Ocean View
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $3,352 | $4,190 | $5,028 | $5,866 |
| 2 Guests | $2,704 | $3,380 | $4,056 | $4,732 |
| 3 Guests | $2,480 | $3,100 | $3,720 | $4,340 |
*Price Listed Per Person
Bedding Options = 1 King Bed and 1 Fold Out Sofa
Located in Design house or Pyramid house and has some view of the ocean. Suites are 1,356 square feet and include a double balcony, separate living area with sofa, chairs, tv, dining table, bar, and wet bar area, separate guest bathroom, full bottles of assorted liquors, and butler service. Junior Suites also include private round-trip transportation, butler service, and access to all the Artists House amenities (including Kibi Kibi Restaurant and the Artists workshops). Ages 16 and above are allowed.
Junior Suite Ocean Front Artists
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 1 Guest | $3,576 | $4,470 | $5,364 | $6,258 |
| 2 Guests | $2,884 | $3,605 | $4,326 | $5,047 |
| 3 Guests | $2,644 | $3,305 | $3,966 | $4,627 |
*Price Listed Per Person
Bedding Options = 1 King Bed and 1 Fold Out Sofa
Located in Artists house. Suites are 1,356 square feet and include a double balcony, separate living area with sofa, chairs, tv, dining table, bar, a wet bar area, separate guest bath, and full bottles of assorted liquor. Junior Suites also include private round-trip transportation, butler service, and access to all the Artists House amenities (including Kibi Kibi Restaurant and the Artists workshops). Ages 18 and above are allowed.
Suite Presidential River
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 2 Guests | $6,224 | $7,780 | $9,336 | $10,892 |
| 3 Guests | $4,928 | $6,160 | $7,392 | $8,624 |
| 4 Guests | $ | $ | $ | $ |
*Price Listed Per Person
Bedding Options = 1 room with 1 King Bed and 1 room with 2 Queen Beds, Maximum 4 adults per suite
Located in Music house and Pyramid house with a view of the River side (interior of the resort). Ages 16 and above are allowed. The 2 Bedroom Suites are over 2,000 square feet and include a large patio space, a hot tub or pool on the patio, a full living area with a sofa, chairs, tv, dining table for 10, and wet bar/kitchenette area, full bottles of assorted liquor, and butler service. Presidential Suites also include private round-trip transportation and access to all the Artists House amenities (including Kibi Kibi Restaurant and the Artists workshops).
Suite Presidential Ocean View
| 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
| 2 Guests | $6,480 | $8,100 | $9,720 | $11,340 |
| 3 Guests | $5,128 | $6,410 | $7,692 | $8,974 |
| 4 Guests | $ | $ | $ | $ |
*Price Listed Per Person
Bedding Options = 1 room with 1 King Bed and 1 room with 2 Queen Beds, Maximum 4 adults per suite
Located in Design or Pyramid house with an ocean view. Ages 16 and above are allowed. The 2 Bedroom Suites are over 2,000 square feet and include a large patio space, a hot tub or pool on the patio, a full living area with a sofa, chairs, tv, dining table for 10, and wet bar/kitchenette area, full bottles of assorted liquor, and butler service. Presidential Suites also include private round-trip transportation and access to all the Artists House amenities (including Kibi Kibi Restaurant and the Artists workshops).
What’s the difference between the “Adults”/”Artists” category suites and the other Suites?
Hotel Xcaret Arte is a 16 years old and older resort. All guests ages 16 years and older are allowed at the resort. However, one building – Artists House – is only for those 18 years and older. Only guests staying in the “Artist” category rooms have access to the Artists building. If you stay in a different room category you will not have access to this area.
The room layouts and design are the same in the entire resort but the inclusions and amenities are the difference.
Exclusive to Artists (Adults only) building is the Artists rooftop pool and bar, the private adults-only restaurant (Kibi Kibi), private check-in and check out at the Artists building lobby, butler service, a fitness center that’s exclusive to Artists guests, and the exclusive Artists workshops.
Travel Insurance
**If you have any questions about the insurance please give Travel Insured a call at 1-800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and can not legally answer any insurance-related questions.**
FYI, not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred and the price of Travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel protection is definitely important and we recommend it for everyone. We personally buy it for all of our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.
Click here to purchase Travel Insurance
This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose. We use them on all of our travels and have been very happy with them. From other guests we have heard everything from it’s the best company ever and they covered everything to it’s the worst company ever. You will need to decide for yourself on how you proceed with travel insurance.
If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.
When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel for a covered reason and potentially get up to a 100% refund as long as it’s a covered reason.
Depending on what you select and the reason for canceling, travel insurance may cover between 75% – 100% of your trip cancellation and many other things like unexpected medical expenses, baggage, and flight delays.
We strongly suggest that you call them and verify what the policy covers if you have any questions. You can reach an insurance agent at 1-800-243-3174.
All payments are 100% non-refundable once you have submitted your reservation. For this reason, we highly recommend purchasing travel insurance to protect your travel investment.
Additionally, the resort will not allow the following modifications/changes to your reservation on or after May 24th, 2022:
- Downgrading a room category
- Decreasing the number of nights in your reservation
- Removing a guest from your reservation (reducing the occupancy level in your room)
This resort will not allow any changes, including name changes, to your reservation after August 10th, 2022.
What can you do with your reservation between May 24th, 2022, and August 10th, 2022??
- Upgrade your room category, if an upgraded room category is available. (Rate based on current rate at time of request.)
- Add extra nights, if additional nights are available.
- Add an additional guest or make a name change.
The resort will not provide a credit or voucher for future travel if I do not travel on the dates selected for this reservation.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies for group events and other rules mandated by the Hotel.
If you do not purchase the travel insurance and have to cancel your reservation you will be financially responsible for the full amount of your reservation.
If you purchased the travel insurance and have to cancel you may be refunded the amount according to the travel insurance guidelines, minus the cost of the non-refundable insurance.
Can I use a different credit card to make additional payments?
Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Can my roommate(s) pay for their portion of the room on a separate card or does it have to be all on one card?
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page. Please note however that the lead guest on your reservation is financially responsible for payments.
Can I make additional payments before the final payment date?
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card we have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
I filled out the reservation form but I didn’t get an immediate confirmation.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to our team so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Can I add someone else to my room after I’ve made my reservation?
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit (maximum 3 adults for most rooms at this resort). If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
The other person in my room can’t make it. Can I switch them with someone else?
Yes. You can make these changes up to 21 days prior to the event. Please send us an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and their email address. Once we have this information we’ll make the adjustment.
I need to cancel my reservation. What do I do now?
First, send us an email (we are required to have it in writing) letting us know you need to cancel your reservation.
If you purchased travel insurance and need to cancel you will need to file a claim with your travel insurance company and could possibly be refunded the amount, according to the travel insurance guidelines, minus the cost of the insurance.
If you did not purchase travel insurance and you need to cancel prior to making your final payment, you will still be responsible for the full amount of the room reservation.
Will everyone in our group have rooms next to each other?
No, not necessarily. This will depend on a few factors like the type of room category each person books and how full the resort is at the time of the event.
Can I request a room next to someone else?
When you make your reservation you can add this request in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
Do I need to take electrical converters?
No. Mexico has the same electrical outlets as we do in the U.S.
If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an e-mail with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!
The ALL-FUN INCLUSIVE® program redefines the traditional all-inclusive plan into a more complete experience. In addition to day and nighttime activities and elegantly crafted cuisine at the resort, you can enjoy full access to Experiencias Xcaret’s nature parks and tours, as well as each of their dining plans.
Hotel Xcaret Arte’s All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as they offer unlimited access to their Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, and Xenses, as well as deluxe Tours to Xenotes and Xichen, with round-trip transportation included. *Some parks and tours require a prior reservation.
XCARET PARK
Nature, gastronomy, archaeology, and spectacular traditions come together to celebrate life in this family park, the most emblematic of the country. Coming to Xcaret is to fall in love with the greatness of Mexico.
You can also enjoy Mexican cuisine and get to know more about the Mayan civilization up close, at the ancient Polé archaeological site, as well as at special events such as the Sacred Mayan Journey (available only on certain dates).
For a map of the park click here.
*This park does not require a reservation. Get on-board the shuttle and visit as many times as you want.
XEL-HÁ PARK
Xel-Há is a natural park of incomparable beauty that provides everything from fun, snorkeling, food, relaxation, nature, breathtaking scenery and world-class service.
Walk or bike through the trails of the jungle of this natural wonder of Mexico. Enjoy a whole day snorkeling in the cove and in the river, and enjoy the view from the Scenic Lighthouse before descending into a natural pool.
Children and adults will be able to do zip-line activities, swim among different species of fish, and cross a fun floating bridge. In addition, you will enjoy all the food and drinks you want during your visit.
**This park requires a reservation. The resort’s guest service team will assist in scheduling your visit.
XPLOR PARK
Be ready to share the experience. Enjoy extreme adventures, that will test your adventurous and exploratory spirit.
This exciting park, immersed in the lush Mayan jungle, offers countless activities where you can feel the thrill of flying among the trees with the highest zip-lines of the Riviera Maya, drive amphibious vehicles, and tour refreshing underground rivers through stalactite caves.
You can also enjoy juices and original nutritious smoothies, as well as an exquisite buffet whenever you want, during your visit.
*This park does not require a reservation. Get on-board the shuttle and visit as many times as you want.
XOXIMILCO CANCÚN
Have fun at a traditional Mexican fiesta as you dance and sing with live Mariachi aboard colorful barges along the canals of Xoximilco. You can also enjoy our Theme Nights! Xoximilco Retro, on Tuesdays and Fridays, bring back the 90s hits, and on Thursdays you can live the nights of Juan Gabriel.
In addition, you’ll be delighted with traditional cuisine, open beer and tequila bar, games and your personal party host.
**This park requires a reservation. The resort’s guest service team will assist in scheduling your visit.
XENSES PARK
Where nothing is what it seems. At this half-day park, you will enjoy a unique sensorial experience, in two circuits with aquatic, terrestrial and aerial activities, and more than 50 fantastic scenarios as well.
Walk the Xensatorium that will take you through different ecosystems without using your sight. Cross the enigmatic Town, which will test your sense of balance. Get excited during Bird Flight, and enjoy relaxing experiences at Riverlaxing, Sludgerie and the Xpá.
You can also slide at full speed on Slip.
**This park requires a reservation. The resort’s guest services team will assist in scheduling your visit.
XPLOR FUEGO PARK
Night adventures. Enjoy exciting activities at the only nighttime park in the Riviera Maya. Feel the adrenaline on an adventure between the jungle and the ancient underground world.
Drive amphibious vehicles through torch-lit paths, paddle with your own hands along “lava” rivers, and fly on the highest zip-lines of the Riviera Maya, flying above the trees in the middle of the night.
At the end, you can delight yourself with a delicious BBQ rib buffet, fresh flavored waters, or just relax in front the campfire.
*This park does not require a reservation. Get on-board the shuttle and visit as many times as you want.
XAVAGE PARK
Unleash your wild side in extreme adventures.
Whether you prefer adrenaline activities or something more peaceful, Xavage has an option for you. Enjoy an entertaining kayak ride, and overcome the challenges of a fun ropes course suspended in the air. Additionally, you have the option to choose between four adrenaline activities: driving an off-road vehicle on an exciting obstacle course, enjoying the speed of an unpredictable jet boat ride, flying horizontally on a zip-line, or taming the waters of the only rapids in the Riviera Maya.
**This park requires a reservation. The resort’s guest service team will assist in scheduling your visit.
XENOTES OASIS MAYA TOUR
Adventures in four cenotes amidst the jungle.Take an exclusive tour to four different kinds of cenotes, immersed in the jungle of the Riviera Maya, where you will learn the legends and mysticism hidden by each of them, as well as their Mayan guardians, the “aluxes”.
Accompanied by a guide, you can practice rappelling, kayaking and swimming, in addition to flying on zip-lines over the sacred waters.
Before the end of your tour, you will enjoy a Glam Picnic in the middle of the jungle, with wine and beer, while you relax with the exuberant nature of the surroundings.
**This tour requires a reservation. The resort’s guest service team will assist in scheduling your visit.
XICHÉN DELUXE TOUR
The magic of the past, the charm of the present. Chichén Itzá and Valladolid are two treasures worth knowing in the hands of expert guides. The first-class service, the most reliable and up-to-date information and the exquisite cuisine of La Casona de Valladolid, give the visitor a genuine experience and a significant memory of the Mayan culture.
**This tour requires a reservation. The resort’s guest service team will assist in scheduling your visit.
Are food and drinks included at the parks?
Yes, except for Xenses and the dinner theatre at Xcaret park. Xcaret food and drink is limited to certain buffet restaurants and a list of drinks.
Are there lockers at the parks?
Yes Xcaret, Xenses, Xplor and Xel-ha all have free lockers provided.
Are towels provided at parks?
Only Xel-ha provides free towels. Xcaret park has towels for a small fee. You can also bring towels from the hotel.
Which activities requires a reservation?
Tours run every day except Sunday:
- Xichen Deluxe Tour
- Xenotes
- Xavage
- Xel-Ha
- Tulum/Coba
When are the parks open?
Hours can adjust seasonally but normally open at appx 9am. Each park has a set closing time.
How often do the shuttle run between the hotel and the parks?
Shuttles run every 20 – 30 minutes to Xenses, Xcaret and Xplor. You do not need to book them. Just look for the pink shuttle with the straw roof.
How do I make a reservation?
You can reserve on site by speaking to concierge in the lobby or by calling 1-800-007-2020 or email dxguestservice@hotelxcaret.com before arriving.
What is not included at Xel-Ha?
Here’s what is included at Xel-Ha: http://www.xelha.com/xelha-mexico-attractions.php
The following are not included:
- Stingray encounter
- Manatee encounter
- Swim with Dolphins
- Snuba Caleta / Cenote
- Sea Trek
- Spa
- Adrenalina
- Zip bike
What is not included at Xcaret?
Here’s what is included at Xcaret Park: http://www.xcaret.com/attractions-xcaret-cancun.php
The following are not included:
- Stringray Encounter
- Sea Trek
- Spa
- Dolphins Ride
- Sharks Adventure
- Snuba
- Temazcal
- Adrenalina
- Parachute
- A là carte snacks and drinks
- Dinner Theater (show is included but not the dinner)
Do you have maps of the parks?
You can view a map of the park here.
Are the parks accessible?
Xcaret park and Xel-Ha are accessible although there are certain activities which are not. Xenses and Xplor not so much.
Are any parks good for young kids?
Xel-Ha and Xcaret. Older kids will love all parks.
FITNESS
Be inspired by the astonishing landscapes surrounding Hotel Xcaret México, and feel the connection with your body in an invigorating experience. Set your workout routine in an integral training path amidst the jungle, and test your strength to its limit in three gyms, fully equipped with avant garde technology, including cardio machines, as well as free weight and integrated weight systems. Your mind and body will get into balance as you enjoy our yoga classes and other entertaining wellness activities.
MULUK SPA
In harmony with the environment and inspired in ancestral traditions, Muluk Spa is a mystical and natural sanctuary that offers a holistic experience which leads you on the path of complete renovation through relaxation, stimulation of the senses and health. Boasting unique facilities which blend in with nature and enhanced with state-of-the-art technologies, our priority is to achieve well-being through high level services and treatments.
Hotel Xcaret Arte has 9 restaurants and 10 bars and cafes that will take you on a culinary journey through global flavors while offering a cozy ambiance. The dedicated attention of the staff will guide you through this exciting culinary trip. All their menus are designed to surprise your palate as well as to accommodate any dietary preferences your lifestyle might require.
Xaak
Regional food with pre-Hispanic influences from the highest authority on Mexican cuisine and its origins. Located in Pyramid House.
Encanta
Multi Course tasting menu – a mix of Caribbean flair and Mexican cuisine. Located in the Musica building.
Chino Poblano
Fun and sophisticated culinary embrace of these two cultures by Chef Jonatán Gómez Luna, leader of a new generation of chefs who has conquered the great tables of the world. Located in Patron House.
Cantina VI.AI.PY
Oaxacan canteen by Chef Alejandro Ruiz, the most important spokesperson for the culinary culture of that southern state. Located in Patron House.
Kibi-Kibi
Yucatecan and Lebanese cuisines by the renowned international Chef Roberto Solís, a gastronomic reference from his native Yucatán. Located in Artists House and only accessible to those in Artists House, Junior Suite, Master Suite, or Presidential category suites.
San Juan Market
Flavors of the towns of Mexico curated by Chef Ricardo Muñoz Zurita, custodian of its ancient flavors. Located in Patron House.
Cayuco
Cuisine of Mediterranean flavors – Mexican by Chef Franco Maddalozzo, an Italian celebrity who works magic with his globetrotting seasoning. Located in Design House.
TAH-XIDO
Contemporary Japanese restaurant of Chef Luis Arzapalo exhibiting the best of oriental gastronomic art. Located in Patron House.
Arenales
Comfort Food Kitchen by Chef Orlando Trejo, celebrating gastronomy with regional ingredients.
FEATURED BARS & CAFES
Hotel Xcaret Arte defines its mixology proposition as creative, fresh, cosmopolitan and unique in Riviera Maya. A complete and fun experience fills the atmosphere, going from the bars, music and fine glassware. The sommelier team has designed pairings, suggestions and tastings for you to venture and discover intriguing new trends, originating in the Old World, the New World, including of course, Mexican wines.
- Changarrito – The preparation and presentation of each of the cocktails is designed to add color and fun to this spirited experience in front of the sea.
- Cafeteca – Your baristas will guide you to enjoy the olfactory and gustatory analysis behind a good cup of coffee. Tastings and knowledge to cherish a lifetime.
- Cafecito – A tall coffee bar and a deli to sweeten your visit to your new home.
- Wet Bar @ Music House
- Wet Bar @ Pyramid House
- Wet Bar Cayuco
- Rooftop Bar @ Artists House
- Rooftop Bar @ Design House
- Rooftop Bar @ Music House
- Rooftop Bar @ Pyramid House
Resort Address
- Carretera Chetumal-Puerto Juárez, Km. 282 L21-3 Colonia Rancho Xcaret, 77710 Playa del Carmen, Q.R.
Check-in Policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
