There’s a lot of information on this page. This video will highlight & explain important information for you. Please watch it when you have time.
Welcome, Family & Friends!
We are so excited to be able to share our upcoming Wedding with you at the Dreams Vista Cancun in Puerta del Mar, Mexico (North Cancun). Your presence at our wedding means the world to us.
Cheryl & Shea Bailey, of Yellow Umbrella Events, a destination wedding event company, helped us with all the booking details. They have worked to secure a group rate with the resort and will be helping you book your travel accommodations for our wedding on Friday, November 13th, 2020.
Should you have any questions related to traveling, please contact Shea. You can reach him by email shea@yellowumbrellaevents.com, or call 512-955-1320.
**Please scroll through the page or click the links below to take you to that particular section. However, I recommend going back and reviewing all sections!**
- Accommodations
- Room Categories in Room block, Reservation Dates, Trip Deposit & Payment Schedule
- What’s Included/Excluded in the Room Pricing, & Child Room Rate Information
- Travel Insurance
- Room Pricing
- Booking Info (Room Blocks & Cancellation Policy)
- Room Reservation FAQ’s
- Resort Amenities
- Dining & Bars
- Resort Info
Welcome to Dreams Vista Cancun Resort & Spa – Opening April 1, 2020
Dreams Vista Cancun Resort & Spa, a brand new contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar (North Cancun). Each luxuriously equipped room features modern and stunning architectural design and breathtaking views of the Caribbean Sea or nearby Isla Mujeres. A relaxing world-class Dreams Spa by Pevonia®, an exclusive rooftop pool, two surf pools, countless daytime activities and an exciting nightlife make this a must-stay destination.
Here at Dreams Vista Cancun Resort & Spa, we go above and beyond for guests by giving them an Unlimited-Luxury® experience. It includes every amenity you’d expect from a world-class destination and all wristband-free!
At Dreams Vista Cancun Resort & Spa, these amenities include:
- Limitless access to gourmet à la carte dining options; no reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling
Room Categories in Room Block
- Deluxe Ocean View Room – 6 Rooms Available
- Preferred Club Deluxe Ocean View Room- The resort is completely sold out of this room category.
- Preferred Club Deluxe Ocean View Plunge Pool – The resort is completely sold out of this room category.
Room quantities will change as new reservations are made and may not be 100% accurate at the time of your room reservation request.
The room categories listed above were selected by Sandi & Joseph for their contracted room block. There are only a certain number of rooms available (listed above) in each category and are on a first-come, first-serve basis.
If you would like a room category that doesn’t have any more availability you can still request it (except for the Plunge Pool Room listed above) by selecting the room category you are interested in when you fill out the room registration form. I will then contact the resort to see if they have it available.
Reservation Dates
- Arrive: Wednesday, November 11th, 2020
- Wedding Ceremony: Friday, November 13th, 2020
- Depart: Monday, November 16th, 2020
- There is a 3 day minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form and I will check with the resort to ensure availability.
Trip Deposit & Payment Schedule
- A $100.00 per person per room payment is all you need to reserve your room.
- 50% or your room balance is due by July 21st, 2020.
- July 20th, 2020 is the deadline to get a guaranteed reserved room. Any reservations requested after that date are based on availability and not guaranteed.
- Additional payments towards your balance can be made at any time (monthly) by contacting Shea before the final payment is due. We can even set-up an automatic monthly payment schedule.
- Full payment of your trip is due by August 18th, 2020.
Additional Nights Stay
If you would like to arrive earlier than November 11th or stay past November 16th, please let us know when you fill out the room reservation form. I just need to confirm availability with the resort.
Riviera Maya & Cancun area Eco Tax
*As of January 1st, 2019, The government of the Municipality of Benito Juarez Quintana Roo has added an Environmental Tax applicable to all visitors per room per night. A tax of 26 Mexican pesos, (approx. 1.40 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel upon check-out. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Included in Price
- Room Taxes & Gratuities
- All-Inclusive Food & Beverage
- Standard Private Group Round Trip Airport Transfers
- Free Wi-Fi & International Calling
- 24 Hour Room Service
Excluded in Price
- Airfare. You are responsible for reserving your own flights.
- Trip Protection (See Info Below)
- Children 2 years old and younger will be charged $62.50 for transportation and must be paid in full when you make a reservation.
Child Room Rates
- Children 2 years old and under stay for free when sharing a room with parents but will be charged $62.50 for transportation and must be paid in full when you make a reservation.
- Children 3 – 12 years old: Prices listed below.
- Children 13 years old and older will be subject to the adult room rate.
Travel Insurance
Having travel protection is definitely important and I recommend it for everyone. I personally buy it for trips. However, the option to purchase travel insurance is solely up to you.
Depending on the option you select it may cover between 75% – 100% of a trip cancellation and many other things like unexpected medical expenses, baggage and flight delays.
There are 2 different kinds of policies to choose from and since I’m not an insurance agent and therefore cannot answer questions regarding any travel insurance policies I have found that this is the easiest way to compare them. This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.
Click here for Travel Insurance Options
You will need to answer a few questions about your trip and then you’ll receive policy options and pricing. This link will give you 2 different plan options (Worldwide Trip Protector Plus & Worldwide Trip Protector) as well as optional add-on coverage for other areas of your trip.
The “Worldwide Trip Protector Plus” policy option includes CFAR (Cancel for Any Reason). However, you must purchase the insurance no later than 21 days from the day you make your reservation. FYI, CFAR is not available for New York State residents.
The Worldwide Trip Protector plan, which does not include the CFAR option, can still be purchased after 21 days from the time you booked but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel for a covered reason and potentially get up to a 100% refund as long as it’s a covered reason.
I strongly suggest that you call and verify what each policy covers if you have any questions. You can reach an insurance agent at 1-800-243-3174.
FYI, not purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.
Deluxe Ocean View Room
6 Rooms Available
Bedding Option: 1 King or 2 Queen Beds
Maximum capacity: Up to 4 guests (maximum 3 adults) including children. Prices include round-trip private transportation but does not include Travel Insurance.
This room is 476 sq/ft and offers 1 King or 2 Queen beds for up to 4 guests (maximum 3 adults). It includes a private balcony, in-room mini-bar refreshed daily, 52” smart cable TV, coffee and tea maker, daily maid service, alarm clock radio with capability to connect several electronic devices, in-room safe, air conditioning with individual climate control and ceiling fan and iron and ironing board.
The spacious bathrooms offer a vanity, shower, complimentary toiletries and hair dryer. Complimentary Wi-Fi access is available in-room and throughout property. Rollaway beds and cribs are available upon request. Gaming consoles menu available upon request with extra charge.
3 Nights
- Single Occupancy – $671.50
- Double Occupancy – $443.50 per person
- Triple Occupancy – $437.50 per person
- Child (ages 3 – 12) – $263.50 per child
4 Nights
- Single Occupancy – $874.50
- Double Occupancy – $570.50 per person
- Triple Occupancy – $562.50 per person
- Child (ages 2 – 12) – $330.50 per child
5 Nights
- Single Occupancy – $1077.50
- Double Occupancy – $697.50 per person
- Triple Occupancy – $687.50 per person
- Child (ages 2 – 12) – $397.50 per child
6 Nights
- Single Occupancy – $1280.50
- Double Occupancy – $824.50 per person
- Triple Occupancy – $812.50 per person
- Child (ages 2 – 12) – $464.50 per child
7 Nights
- Single Occupancy – $1483.50
- Double Occupancy – $951.50 per person
- Triple Occupancy – $937.50 per person
- Child (ages 2 – 12) – $531.50 per child
Preferred Club Deluxe Ocean View Room
None Available. The resort is completely sold out of this room category.
Bedding Option: 1 King or 2 Queen Beds
Maximum capacity: Up to 4 guests (maximum 3 adults) including children. Prices include round-trip private transportation but does not include Travel Insurance.
This room is 476 sq/ft and offers 1 King or 2 Queen beds for up to 3 adults. It includes a private balcony, in-room mini-bar refreshed daily, 52” smart cable TV, coffee and tea maker, daily maid service, complimentary Wi-Fi, alarm clock radio that can connect several devices, in-room safe, air conditioning, ceiling fan, iron and ironing board.
The spacious bathrooms offer a vanity, shower, complimentary toiletries and hair dryer. Rollaway beds and cribs available upon request.
Preferred Club privileges include: Personalized check-in and checkout with concierge service, 24-hour room service included, private Preferred Club snack bar and lounge with service, exclusive daytime access to adults-only rooftop pool, complimentary access to hydrotherapy spa area once per stay, gaming consoles menu upon request, exclusive access to Bluewater Grill for lunch, bathrobes, slippers and more.
3 Nights
- Single Occupancy – $794.50
- Double Occupancy – $521.50 per person
- Triple Occupancy – $512.50 per person
- Child (ages 3 – 12) – $263.50 per child
4 Nights
- Single Occupancy – $1038.50
- Double Occupancy – $674.50 per person
- Triple Occupancy – $662.50 per person
- Child (ages 3 – 12) – $330.50 per child
5 Nights
- Single Occupancy – $1282.50
- Double Occupancy – $827.50 per person
- Triple Occupancy – $812.50 per person
- Child (ages 3 – 12) – $397.50 per child
6 Nights
- Single Occupancy – $1526.50
- Double Occupancy – $980.50 per person
- Triple Occupancy – $962.50 per person
- Child (ages 3 – 12) – $464.50 per child
7 Nights
- Single Occupancy – $1770.50
- Double Occupancy – $1133.50 per person
- Triple Occupancy – $1112.50 per person
- Child (ages 3 – 12) – $531.50 per child
Preferred Club Deluxe Ocean View Plunge Pool
None Available. The resort is completely sold out of this room category.
Bedding Option: 1 King or 2 Queen Beds
Maximum capacity: Up to 4 guests (maximum 3 adults) including children. Prices include round-trip private transportation but does not include Travel Insurance.
This room is 517 sq/ft and offers 1 King or 2 Queen beds, a terrace with plunge pool and seating area, and Preferred Club privileges for up to 3 guests over the age of 13 years old. It includes an in-room mini-bar refreshed daily, 52” smart cable TV, coffee and tea maker, daily maid service, complimentary Wi-Fi, alarm clock radio that can connect several devices, in-room safe, air conditioning, ceiling fan, iron and ironing board.
The spacious bathrooms offer a vanity, shower, complimentary toiletries and hair dryer. Rollaway beds and cribs available upon request.
Preferred Club privileges include: Personalized check-in and checkout with concierge service, 24-hour room service included, private Preferred Club snack bar and lounge with service, exclusive daytime access to adults-only rooftop pool, complimentary access to hydrotherapy spa area once per stay, gaming consoles menu upon request, exclusive access to Bluewater Grill for lunch, bathrobes, slippers and more.
3 Nights
- Single Occupancy – $1049.50
- Double Occupancy – $557.50 per person
- Triple Occupancy – $551.50 per person
- Child (ages 3 – 12) – $263.50 per child
4 Nights
- Single Occupancy – $1378.50
- Double Occupancy – $722.50 per person
- Triple Occupancy – $714.50 per person
- Child (ages 3 – 12) – $330.50 per child
5 Nights
- Single Occupancy – $1707.50
- Double Occupancy – $887.50 per person
- Triple Occupancy – $877.50 per person
- Child (ages 3 – 12) – $397.50 per child
6 Nights
- Single Occupancy – $2036.50
- Double Occupancy – $1052.50 per person
- Triple Occupancy – 1040.50 per person
- Child (ages 3 – 12) – $464.50 per child
7 Nights
- Single Occupancy – $2635.50
- Double Occupancy – $1217.50 per person
- Triple Occupancy – $1203.50 per person
- Child (ages 3 – 12) – $531.50 per child
*Very Important – Please Read*
To be considered a part of Sandi & Joseph’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Dreams Vista Cancun as part of the wedding group.
If you do not make your reservation within this room block and decide to stay at a different resort you will be required to pay a Day Pass fee to access to the wedding events.
Upon arrival, you will be directed to the front desk to check-in and pay for the Day Pass. You must present a Picture ID (passports are preferred) in order to enter the property and it will be kept at the front until your departure at the end of the evening.
Here are the Day Pass options.
Wedding Pass (1 hour before the ceremony until the end of the reception)
- Adults: $80 per person
- Kids (3 to 12 YO): $40 per kid
Half-Day Pass (From 9am to 5pm, or from 4pm to 11pm)
- Adults: $100 per person
- Kids (3 to 12 YO): $50 per kid
Full-Day Pass (From 9am to 11pm)
- Adults: $150 per person
- Kids (3 to 12 YO): $75 per kid
Please inform Sandi & Joseph if you are staying at a different property so they will have a list of names to give to the Resort.
Reservation Cancellation Policy
If you do not purchase the travel insurance and have to cancel your reservation you still may be responsible for the full amount of your reservation plus the $100 per person cancellation fee depending on when you cancel (see section in blue below).
If you purchase the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee also applies to all cancellations that result in a re-booking.
If you cancel your reservation by July 20th, 2020 you are only responsible for the $100 per person cancellation fee.
If you cancel your reservation between July 21st and August 17th, 2020 you will be responsible for 30% or your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation between August 18th and September 4th, 2020 you will be responsible for 50% or your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation after September 4th, 2020 you are responsible for 100% or your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
In the unlikely event the wedding is moved to a different date all reservations will be moved to the new date.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
Any changes made to your booking after the reservation has been made will be subject to a $25 per person change fee. Any changes requested must be paid for in full upfront even before they are confirmed.
Room Reservation FAQ’s
Where can I find their Wedding Website & bridal registry?
You can find Sandi & Joseph’s wedding website by going here: Zola.com/wedding/thehagens2020
Can I use a different credit card to make additional payments?
Yes. All you need to do is fill out the form on this page. As soon as I receive the information I’ll make the payment and email you the receipt.
Can my roommate(s) pay for their portion of the room on a separate card or does it have to be all on one card?
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell me who will be using another credit card. You can then submit their credit card info to me by filling out the form on this page.
Can I make additional payments before the final payment date?
Yes, you can make additional payments at any time. Just send me an email telling me how much you want to pay and if I should use the credit card I have on file for you. If you want to use a different credit card you can send it to me by filling out the form on this page.
Can I set up a payment schedule?
Yes. Just email me with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
I filled out the reservation form but I didn’t get an immediate confirmation.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to me so I can review it first. If I have any questions I will reach out to you for verification. As long as everything looks good I will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Can I add someone else to my room after I’ve made my reservation?
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, I suggest you go ahead and secure your reservation now and then add them later.
The other person in my room can’t make it. Can I switch them with someone else?
Yes. Just send me an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once I have this information I’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
I can’t make it to the wedding and need to cancel my reservation. What do I do now?
First, send me an email (I have to have it in writing) letting me know you need to cancel your reservation. I will then email you a link so you can make the $100 per person cancellation fee payment. Once this has been paid I will request the room cancellation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
Will everyone in our group have rooms next to each other?
No, not necessarily. This will depend on a few factors like the type of room category each person books and how full the resort is at the time of the event.
Can I request a room next to someone else?
When you make your reservation you can send the request to me in the “Additional Information” section at the bottom of the reservation form and I will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
Does the transportation company have a car seat for my baby?
Hotel Xcaret has its own private bus that they pick you up in at the airport. Unfortunately, they do not provide car seats. If you need one you’ll have to bring it with you.
Do I need to take electrical converters to plugin?
No. Mexico has the same electrical outlets as we do in the U.S.
Dreams Spa by Pevonia®
The Dreams Spa by Pevonia® offers all ocean-view scenes for guests seeking a sanctuary for the senses. Offering a sublime atmosphere and a purifying experience, pamper yourself with one or more services from our à la carte menu. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures. Hair styling and make-up application for special events is available for adults, teens and kids.
Hours: 8:00 a.m. – 8:00 p.m.
Fitness Center
The on premise, state-of-the-art fitness center offers beautiful views of Cancun.
It provides a full-range of cardio-conditioning and exercise equipment such as free weights, treadmills, elliptical machines and more.
Indoor/Outdoor Activities
- Theme nights and beach parties
- Live musical performances
- Stage shows at outdoor theater
- Spanish lessons
- Cooking and cocktail classes
- Wine and tequila tastings
- Ping-pong
- Yoga and fitness classes
- Golf*
- Climbing wall
- Billiards
- Foosball
- Casino games
- Board games
*Additional costs may apply
Water Activities
- Beach and pool volleyball
- Two surf pools for stationary wave riding
- Fishing tours*
- Water aerobics
- Hobie cats
- Introductory scuba classes in the pool*
- Snorkeling
- Kayaks
- Non-motorized water sports
- Water volleyball
- Scuba diving*
*Additional costs may apply
Babysitting
Babysitting services are available for adults who’d like to have quiet, romantic time together. Please contact the concierge for details.
Hours: 8:00 a.m. – 11:00 p.m.
*Additional costs may apply
Explore 8 dining options, including four à la carte restaurants, one buffet, one international food court, one snack à la carte and one gourmet coffee & ice cream parlor. 24-hour dining options allow guests to enjoy late night bites at Coco Café or stay in and order room service. It’s all available at any hour day or night.
The Chef’s Table, an in-kitchen dining experience, and The Wine Cellar, a private dining experience, are available at additional costs.
Bluewater Grill
Seafood served for lunch, Fusion Mediterranean cuisine for dinner
Dress Code:
Lunch – Casual: Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals are required. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Dinner – Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Hours:
Lunch: 11:00 a.m. – 5:00 p.m.*
Dinner: 6:30 p.m. – 11:00 p.m.
*Preferred Club guests only during lunch, all guests during dinner:
Coco Cafe
Premium coffee, pastries and a large variety of ice cream options in a relaxed atmosphere with ocean views. Late night bites: Soft buffet offering fruits, yogurt, sandwiches and more choices
Dress Code:
Casual: Bermudas, long shorts or capri pants. Sneakers/tennis shoes or sandals are required. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathsuit wrap or cover-up.
Open 24-Hours
Himitsu
Dress Code:
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Hours:
Dinner: 5:30 p.m. – 11:00 p.m.
La Plaza
Wellness food with gluten free and vegetarian options. Pan Asian with a sushi bar and wok kitchen. Mediterranean with a pizza oven. Grilled area for hamburgers, hot-dogs and more. Mexican with the “tacos al pastor” and antojitos display. Desserts with crepes, ice cream parlor and sweet desserts choices
Dress Code:
Casual: Bermudas, long shorts or capri pants. Sneakers/tennis shoes or sandals are required. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathsuit wrap or cover-up.
Hours:
Lunch: 12:30 p.m. – 5:30 p.m.
La Terraza – Light Fresh Cuisine
Dress Code:
Casual: Bermudas, long shorts or capri pants. Sneakers/tennis shoes or sandals are required. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathsuit wrap or cover-up.
Hours:
Lunch: 11:30 a.m. – 3:00 p.m.
Mi Lucrecia
Dress Code:
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Hours:
Dinner: 6:00 p.m. – 11:00 p.m.
Portofino
Dress Code:
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Hours:
Dinner: 6:00 p.m. – 10:30 p.m.
World Cafe
Dress Code:
Casual: Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals are required. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Hours:
Breakfast: 7:00 a.m. – 11:30 a.m.
Lunch: 12:30 p.m. – 4:00 p.m.
Dinner: 6:30 p.m. – 10:30 p.m.
CAFE LOUNGE
Enjoy fresh oven baked bread, pastries, cakes, ice-cream, cappuccinos & espressos.
Open: 7:00am-11:00pm
FEATURED BARS
Our guests are never too far from refreshments. From the lobby to the beach and the swim-up pool bar to the martini bar, we’ve got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines.
Bar 360
Hours:
10:00 a.m. – 11:00 p.m.
Preferred Club guests only from 9 a.m. to 5 p.m., all guests from 5:00 p.m. to 11:00 p.m.
Barracuda
Hours:
10:00 a.m. – 7:00 p.m.
Located at the Preferred Club Pool and for Preferred Club guests only.
Preferred Club Bar
Hours:
7:00 a.m. – 11:00 p.m.
*Exlcusive for Preferred Club guests.
Desires
Hours:
6:00 p.m. – 11:00 p.m.
Disco: 11:00 p.m. – 1:00 a.m.
Rendezvous
Hours:
10:00 a.m. – 1:00 a.m.
Sugar Reef
Hours:
10:00 a.m. – 1:00 a.m.
Veranda
Hours:
10:00 a.m. – 6:00 p.m.
Resort Address
- Lote I-03 Manzana 12, 77520 Cancún, Q.R., Mexico
Check-in Policy
- Check-In: 3:00 PM
- Check Out: 12:00 PM
- The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
