There’s a lot of information on this page. This video will highlight & explain important information for you. Please watch it when you have time.
Welcome, Family & Friends!
We are so excited to be able to share our upcoming Wedding with you at the Dreams Natura Resort & Spa in Mexico (approximately 12 miles south of the Cancun International Airport). Your presence at our wedding means the world to us.
Cheryl & Shea Bailey, of Yellow Umbrella Events, a destination wedding event company, helped us with all the booking details. They have worked to secure a group rate with the resort and will be helping you book your travel accommodations for our wedding on Friday, May 7th, 2021.
Should you have any questions related to traveling, please contact Shea. You can reach him by email shea@yellowumbrellaevents.com, or call 512-955-1320.
**Please scroll through the page or click the links below to take you to that particular section. However, I recommend going back and reviewing all sections!**
- Accommodations
- Room Categories in Room block, Reservation Dates, Trip Deposit & Payment Schedule
- What’s Included/Excluded in the Room Pricing, & Child Room Rate Information
- Travel Insurance
- Room Pricing
- Booking Info (Room Blocks & Cancellation Policy)
- Room Reservation FAQ’s
- Resort Amenities
- Dining & Bars
- Resort Info
Welcome to Dreams Natura Resort & Spa
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy a modern design and luxury accommodations infused with elements of nature including a lazy river and exotic fish ponds. Rest and relax at the Dreams Spa by Pevonia® – designed to look like the region’s remarkable cenotes. Play at the water park or relax in the infinity pool.
Room Categories in Room Block
- Junior Suite Tropical View – 0 Rooms Available (Resort Completely Sold Out)
- Junior Suite Ocean View – 0 Rooms Available
- Preferred Club Junior Suite Ocean View – 0 Rooms Available
- Preferred Club Junior Suite Swim-Out – 0 Room Available (Resort Completely Sold Out)
- Preferred Club Master Suite Ocean Front – 0 Room Available
Room quantities will change as new reservations are made and may not be 100% accurate at the time of your room reservation request.
The room categories listed above were selected by Wendy & Eloy for their contracted room block. There are only a certain number of rooms available (listed above) in each category and are on a first-come, first-serve basis.
If you would like a room category that doesn’t have any more availability you can still request it by selecting the room category you are interested in when you fill out the room registration form. I will then contact the resort to see if they have it available.
Trip Deposit & Payment Schedule
- A $100.00 per person per room payment is all you need to reserve your room.
- 50% of your room balance is due by January 20th, 2026.
- The full payment of your trip is due by February 19th, 2021.
- January 19th, 2021 is the deadline to get a guaranteed reserved room. Any reservations requested after that date are based on availability and not guaranteed.
- Additional payments towards your balance can be made at any time (monthly) by contacting Shea before the final payment is due. We can even set-up an automatic monthly payment schedule.
- I’ll need your flight info by Wednesday, March 3rd, 2021. You can send that to me by filling out the form on this page.
Reservation Dates
- Arrive: Wednesday, May 5th, 2021
- Wedding Ceremony: Friday, May 7th, 2021
- Depart: Sunday, May 9th, 2021
- There is a 3 day minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form and I will check with the resort to ensure availability.
Unlimited-Luxury® includes:
- Limitless access to gourmet à la carte dining options; no reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water, and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars, and entertainment venues
- No wristbands required
- All taxes and gratuities
What is the Preferred Club room category?
Experience our highest level of luxury and personal service in the Preferred Club at Dreams Natura. Enjoy an upgraded suite, access to a private lounge, special concierge service, and other exclusive privileges.
Additional Nights Stay
If you would like to arrive earlier than Wednesday, May 5th, or stay past Sunday, May 9th, please let us know when you fill out the room reservation form. I just need to confirm availability with the resort.
Riviera Maya & Cancun area Eco Tax
*As of January 1st, 2019, The government of the Municipality of Benito Juarez Quintana Roo has added an Environmental Tax applicable to all visitors per room per night. A tax of 26 Mexican pesos, (approx. 1.40 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel upon check-out. These funds are being used to protect, maintain, and conserve the natural beauty of the destination the area, and its surroundings.
Included in Price
- Room Taxes & Gratuities
- All-Inclusive Food & Beverage
- Standard Private Group Round Trip Airport Transfers
- Free Wi-Fi & International Calling
- 24 Hour Room Service
Excluded in Price
- Airfare. You are responsible for reserving your own flights.
- Trip Protection (See Info Below)
- Children 12 years old and younger who are staying for free will be charged $43.75 for round-trip transportation and must be paid in full when you make a reservation.
Child Room Rates
- Children 12 years old and under stay for free when sharing a room with 1 paying adult (maximum 2 children) but will be charged $43.75 for round-trip transportation and must be paid in full when you make a reservation.
- Example: If there are 2 children staying with 1 paying adult the 2nd child will be charged for their stay. If there are 2 children staying with 2 paying adults both children are free.
- Children 13 years old and older will be subject to the adult room rate.
Travel Insurance
Having travel protection is definitely important and I recommend it for everyone. I personally buy it for trips. However, the option to purchase travel insurance is solely up to you.
Depending on the option you select it may cover between 75% – 100% of a trip cancellation and many other things like unexpected medical expenses, baggage and flight delays.
There are 2 different kinds of policies to choose from and since I’m not an insurance agent and therefore cannot answer questions regarding any travel insurance policies I have found that this is the easiest way to compare them. This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.
Click here for Travel Insurance Options & to receive a Quote
You will need to answer a few questions about your trip and then you’ll receive policy options and pricing. This link will give you 2 different plan options (Worldwide Trip Protector Plus & Worldwide Trip Protector) as well as optional add-on coverage for other areas of your trip.
The “Worldwide Trip Protector Plus” policy option includes CFAR (Cancel for Any Reason). However, you must purchase the insurance no later than 21 days from the day you make your reservation. FYI, CFAR is not available for New York State residents.
The Worldwide Trip Protector plan, which does not include the CFAR option, can still be purchased after 21 days from the time you booked but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel for a covered reason and potentially get up to a 100% refund as long as it’s a covered reason.
I strongly suggest that you call and verify what each policy covers if you have any questions. You can reach an insurance agent at 1-800-243-3174.
FYI, not purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.
How to Calculate Room Pricing & make a Reservation
Room Block Promotion
If you make a reservation for a minimum of 5 nights you will receive 1 night for free.
For example, if you book for 5 nights you will only have to pay for 4 and if you book for 6 nights you will only have to pay for 5, etc.
Also, you will receive a free upgrade to the next room category at check-in if available (this is not guaranteed, based on availability, and not every category can be upgraded).
Junior Suite Tropical View
0 Rooms Available (Resort Completely Sold Out)
Bedding Option: 1 King or 2 Double Beds
Maximum capacity: Up to 4 guests (Maximum of 3 Adults per Room) including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights
- Single Occupancy – $901.75
- Double Occupancy – $580.75 per person
- Triple Occupancy – $577.75 per person
- Child (ages 3 – 12) – $241.75 per child
4 Nights (price if you stay for 4 or 5-nights)
- Single Occupancy – $1187.75
- Double Occupancy – $759.75 per person
- Triple Occupancy – $755.75 per person
- Child (ages 2 – 12) – $307.75 per child
5 Nights (price if you stay for 6-nights)
- Single Occupancy – $1473.75
- Double Occupancy – $938.75 per person
- Triple Occupancy – $933.75 per person
- Child (ages 2 – 12) – $373.75 per child
6 Nights (price if you stay for 7-nights)
- Single Occupancy – $1759.75
- Double Occupancy – $1117.75 per person
- Triple Occupancy – $1111.75 per person
- Child (ages 2 – 12) – $439.75 per child
7 Nights (price if you stay for 8-nights)
- Single Occupancy – $2045.75
- Double Occupancy – $1296.75 per person
- Triple Occupancy – $1289.75 per person
- Child (ages 2 – 12) – $505.75 per child
Junior Suite Ocean View
0 Rooms Available
Bedding Option: 1 King or 2 Double Beds
Maximum capacity: Up to 4 guests (Maximum of 3 Adults per Room) including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights
- Single Occupancy – $988.75
- Double Occupancy – $634.75 per person
- Triple Occupancy – $631.75 per person
- Child (ages 3 – 12) – $241.75 per child
4 Nights (price if you stay for 4 or 5-nights)
- Single Occupancy – $1303.75
- Double Occupancy – $831.75 per person
- Triple Occupancy – $827.75 per person
- Child (ages 2 – 12) – $307.75 per child
5 Nights (price if you stay for 6-nights)
- Single Occupancy – $1618.75
- Double Occupancy – $1028.75 per person
- Triple Occupancy – $1023.75 per person
- Child (ages 2 – 12) – $373.75 per child
6 Nights (price if you stay for 7-nights)
- Single Occupancy – $1933.75
- Double Occupancy – $1225.75 per person
- Triple Occupancy – $1219.75 per person
- Child (ages 2 – 12) – $439.75 per child
7 Nights (price if you stay for 8-nights)
- Single Occupancy – $2248.75
- Double Occupancy – $1422.75 per person
- Triple Occupancy – $1415.75 per person
- Child (ages 2 – 12) – $505.75 per child
Preferred Club Junior Suite Ocean View
0 Rooms Available
Bedding Option: 1 King Bed or 2 Double Beds
Maximum capacity: Up to 4 guests (Maximum of 3 Adults per Room) including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights
- Single Occupancy – $1384.75
- Double Occupancy – $715.75 per person
- Triple Occupancy – $712.75 per person
- Child (ages 3 – 12) – $241.75 per child
4 Nights (price if you stay for 4 or 5-nights)
- Single Occupancy – $1831.75
- Double Occupancy – $939.75 per person
- Triple Occupancy – $935.75 per person
- Child (ages 2 – 12) – $307.75 per child
5 Nights (price if you stay for 6-nights)
- Single Occupancy – $2278.75
- Double Occupancy – $1163.75 per person
- Triple Occupancy – $1158.75 per person
- Child (ages 2 – 12) – $373.75 per child
6 Nights (price if you stay for 7-nights)
- Single Occupancy – $2725.75
- Double Occupancy – $1387.75 per person
- Triple Occupancy – $1381.75 per person
- Child (ages 2 – 12) – $439.75 per child
7 Nights (price if you stay for 8-nights)
- Single Occupancy – $3172.75
- Double Occupancy – $1611.75 per person
- Triple Occupancy – $1604.75 per person
- Child (ages 2 – 12) – $505.75 per child
Preferred Club Junior Suite Swim Out
0 Rooms Available (Resort Completely Sold Out)
Bedding Option: 1 King Bed or 2 Double Beds
Maximum capacity: Up to 4 guests (Maximum of 3 Adults per Room) including children. Prices include round-trip private transportation but does not include Travel Insurance.
This Room Category is not eligible for the Free upgrade.
3 Nights
- Single Occupancy – $1435.75
- Double Occupancy – $739.75 per person
- Triple Occupancy – $739.75 per person
- Child (ages 3 – 12) – $241.75 per child
4 Nights (price if you stay for 4 or 5-nights)
- Single Occupancy – $1899.75
- Double Occupancy – $971.75 per person
- Triple Occupancy – $971.75 per person
- Child (ages 2 – 12) – $307.75 per child
5 Nights (price if you stay for 6-nights)
- Single Occupancy – $2363.75
- Double Occupancy – $1203.75 per person
- Triple Occupancy – $1203.75 per person
- Child (ages 2 – 12) – $373.75 per child
6 Nights (price if you stay for 7-nights)
- Single Occupancy – $2827.75
- Double Occupancy – $1435.75 per person
- Triple Occupancy – $1435.75 per person
- Child (ages 2 – 12) – $439.75 per child
7 Nights (price if you stay for 8-nights)
- Single Occupancy – $3291.75
- Double Occupancy – $1667.75 per person
- Triple Occupancy – $1667.75 per person
- Child (ages 2 – 12) – $505.75 per child
Preferred Club Master Suite Ocean Front
0 Rooms Available
Bedding Option: 1 King Bed w/ Sofa Bed
Maximum capacity: Up to 4 guests (Maximum of 3 Adults per Room) including children. Prices include round-trip private transportation but does not include Travel Insurance.
This Room Category is not eligible for the Free upgrade.
3 Nights
- Single Occupancy – $1918.75
- Double Occupancy – $982.75 per person
- Triple Occupancy – $979.75 per person
- Child (ages 3 – 12) – $241.75 per child
4 Nights (price if you stay for 4 or5-nights)
- Single Occupancy – $2543.75
- Double Occupancy – $1295.75 per person
- Triple Occupancy – $1291.75 per person
- Child (ages 2 – 12) – $307.75 per child
5 Nights (price if you stay for 6-nights)
- Single Occupancy – $3168.75
- Double Occupancy – $1608.75 per person
- Triple Occupancy – $1603.75 per person
- Child (ages 2 – 12) – $373.75 per child
6 Nights (price if you stay for 7-nights)
- Single Occupancy – $3793.75
- Double Occupancy – $1921.75 per person
- Triple Occupancy – $1915.75 per person
- Child (ages 2 – 12) – $439.75 per child
7 Nights (price if you stay for 8-nights)
- Single Occupancy – $4418.75
- Double Occupancy – $2234.75 per person
- Triple Occupancy – $2227.75 per person
- Child (ages 2 – 12) – $505.75 per child
What makes the Preferred Club level different?
Preferred Club privileges include: Personalized check-in and checkout with concierge service, Preferred status and amenities, upgraded mini-bar service, upgraded bath amenities, pillow menu (available upon request), Preferred Club Lounge, daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisit desserts and fine liquors and more.
BOOKING INFORMATION
*Very Important – Please Read*
To be considered a part of Wendy & Eloy’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Dreams Natura as part of the wedding group.
If you do not make your reservation within this room block and decide to stay at a different resort you will be required to pay a Day Pass fee to access the wedding events.
Upon arrival, you will be directed to the front desk to check-in and pay for the Day Pass. You must present a Passport in order to enter the property and it will be kept at the front until your departure at the end of the evening.
Here are the Day Pass options.
Please inform Wendy & Eloy if you are staying at a different property so they will have a list of names to give to the Resort.
Wedding Pass (30 minutes before the ceremony with a maximum of 5 hours)
- Adults: $75 per person
- Kids (3 to 12 YO): $45 per kid
Morning Day Pass (From 9 am to 5 pm)
- Adults: $75 per person
- Kids (3 to 12 YO): $45 per kid
Reservation Cancellation Policy
If you do not purchase the travel insurance and have to cancel your reservation you still may be responsible for the full amount of your reservation plus the $100 per person cancellation fee depending on when you cancel.
If you purchase the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee also applies to all cancellations that result in a re-booking.
If you cancel your reservation by January 6th, 2021 you are only responsible for the $100 per person cancellation fee.
If you cancel your reservation between January 7th, 2021, and March 8th, 2021 you will be responsible for 50% of your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation after March 8th, 2021 you are responsible for 100% or your room total plus the $100 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
Any changes made to your booking after the reservation has been made will be subject to a $25 per person change fee. Any changes requested must be paid for in full upfront even before they are confirmed.
Room Reservation FAQ’s
Where can I find their Wedding Registry?
We do not have that information at this time. You will need to reach out to Wendy & Eloy to request the link to their wedding website and bridal registry.
Can I use a different credit card to make additional payments?
Yes. All you need to do is fill out the form on this page. As soon as I receive the information I’ll make the payment and email you the receipt.
Can my roommate(s) pay for their portion of the room on a separate card or does it have to be all on one card?
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell me who will be using another credit card. You can then submit their credit card info to me by filling out the form on this page.
Can I make additional payments before the final payment date?
Yes, you can make additional payments at any time. Just send me an email telling me how much you want to pay and if I should use the credit card I have on file for you. If you want to use a different credit card you can send it to me by filling out the form on this page.
Can I set up a payment schedule?
Yes. Just email me with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
I filled out the reservation form but I didn’t get an immediate confirmation.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to me so I can review it first. If I have any questions I will reach out to you for verification. As long as everything looks good I will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Can I add someone else to my room after I’ve made my reservation?
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, I suggest you go ahead and secure your reservation now and then add them later.
The other person in my room can’t make it. Can I switch them with someone else?
Yes. Just send me an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once I have this information I’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
I can’t make it to the wedding and need to cancel my reservation. What do I do now?
First, send me an email (I have to have it in writing) letting me know you need to cancel your reservation. I will then email you a link so you can make the $100 per person cancellation fee payment. Once this has been paid I will request the room cancellation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
Will everyone in our group have rooms next to each other?
No, not necessarily. This will depend on a few factors like the type of room category each person books and how full the resort is at the time of the event.
Can I request a room next to someone else?
When you make your reservation you can send the request to me in the “Additional Information” section at the bottom of the reservation form and I will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
Does the transportation company have a car seat for my baby?
If you need a car seat please let me know so I can request one for you. The transportation company charges around $30 one way for a car seat and you need to pay in cash when you arrive.
Do I need to take electrical converters?
No. Mexico has the same electrical outlets as we do in the U.S.
Dreams Spa by Pevonia®
The Dreams Spa by Pevonia® offers innovative treatments that combine both indigenous and modern techniques for a relaxing and rejuvenating experience. Treatments include massages, facials, body treatments. You have access to our Beauty Salon, Sauna, Steam Rooms, Hydrotherapy circuit, Whirlpool, and a pool with cascade, swan necks, and jets.
Fitness Center
The on premise, state-of-the-art fitness center offers a full-range of cardio-conditioning and exercise equipment such as free weights, treadmills, elliptical machines and more.
Indoor/Outdoor Activities
- Four pools and the beach
- Water Park & Lazy River
- Rollglider Aerial Ride
- Dancing Lessons
- Cooking classes
- Cocktail lessons
- Spanish lessons
- Ping Pong
- Board games
- Golf nearby*
Water Activities
- Water aerobics
- Non-motorized water sports
- Introductory scuba diving lesson in the pool
- Water volleyball
- Snorkeling
- Scuba diving (nearby)*
Babysitting
Babysitting services are available for adults who’d like to have quiet, romantic time together. Please contact the concierge for details.
Hours: 8:00 a.m. – 11:00 p.m.
*Additional costs may apply
Explore 8 dining options, including four à la carte restaurants, one buffet, one international food court, one snack à la carte and one gourmet coffee & ice cream parlor. 24-hour dining options allow guests to enjoy late night bites at Coco Café or stay in and order room service. It’s all available at any hour day or night.
The Chef’s Table, an in-kitchen dining experience, and The Wine Cellar, a private dining experience, are available at additional costs.
Barefoot Grill
Light Lunch Specialties
Lunch: 11:00 a.m. – 6:00 p.m.
Bluewater Grill
Steakhouse
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Lunch: 12 p.m. – 5 p.m.
Dinner: 6:30 p.m. – 11 p.m.
Capers
Italian specialties
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or shirts are required. Long pants are required for men. No sleeveless shirts or flip-flops allowed.
Dinner: 6 p.m. – 11 p.m.
CoCo Cafe
Coffee, tea, snacks
Casual: Bermudas, long shorts or capri pants. Sneakers/tennis shoes or sandals are required. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathsuit wrap or cover-up.
Hours: 7 a.m. – 11 p.m.
El patio
À la carte Mexican cuisine
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops.
Hours: 6 p.m. – 11:00 p.m.
Himitsu
Casual: Bermudas (long shorts or Capri pants), sneakers/tennis shoes, and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Dinner: 5:30 p.m. – 10:30 p.m.
Oceana
À la carte seafood dining experience
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops.
Hours: 6:30 p.m. – 11 p.m. (Adults Only)
Portofino
Authentic Italian food
Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops.
Dinner: 6:00 p.m. – 11:00 p.m.
World Cafe
International specialty items & late night bites
Casual: Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Breakfast: 7 a.m. – 11:30 a.m.
Lunch: 12:30 p.m. – 4:00 p.m.
Dinner: 6:30 p.m. – 10:30 p.m. & 11:00 p.m. – 6:00 a.m.
FEATURED BARS
The finest spirits, wines and beer are served here without limit or expected gratuity. Now Natura Riviera Cancun has six bars and lounges where you can swim up for a cocktail or enjoy stunning views from an open-air lobby bar. And you can keep the party going back at your suite with 24-hour room service and a complimentary mini-bar.
Barracuda
Barefoot beach bar
Hours: 10 a.m. – 6 p.m.
Sugar Reef
Pool Bar
Hours: 10 a.m. – 5 p.m.
Desires
Sports bar during the day, disco with live music and dancing at night
Sports Bar: 6 p.m. – 11 p.m.
Disco (adults-only): 11 p.m. – 1 a.m.
Manatees
Swim-up Bar by the adults-only pool
Hours: 10 a.m. – 5 p.m.
Rendezvous
Lobby bar
Hours: 9 a.m. – 12 a.m.
Show Time
Theatre Bar
Hours: 8 p.m. – 10 p.m.
*Subject to the entertainment schedule.
Resort Address
- Sm 31, Mz 03, Lote 101-21, Km 332, 77500 Puerto Morelos, Q.R., Mexico
Check-in Policy
- Check-In: 3:00 PM
- Check Out: 12:00 PM
- The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
