Hotel Xcaret Airport Shuttle Policy

Hotel Xcaret Airport Shuttle Policy by Yellow Umbrella Events

Hotel Xcaret Transportation Update: What You Need to Know for a Smooth Arrival

Planning your dream getaway to Hotel Xcaret Mexico? We’re here to help you navigate a recent update regarding their airport shuttle service. While this doesn’t affect most guests, it’s important to be aware of the details to ensure a seamless start to your vacation.

Here’s the key takeaway: Hotel Xcaret provides complimentary airport transportation exclusively on your confirmed arrival and departure dates. This means your arrival and departure flights must align with your reservation dates to utilize the shuttle service.

Why the Change?

This policy stems from local regulations and agreements with the taxi union, aiming to regulate transportation services to and from the airport. While the rule isn’t new, Hotel Xcaret is now strictly enforcing it. To board the shuttle, you’ll need to present your boarding pass that clearly shows your arrival/departure date matching your reservation.

Who is Affected?

This mainly impacts travelers who:

  • Stay at an airport hotel the night before their reservation: If you arrive late and opt for an airport hotel, you won’t be able to use the Hotel Xcaret shuttle the next morning.
  • Spend time elsewhere before or after their Hotel Xcaret stay: Planning to explore other parts of Mexico before or after your stay? You’ll need to arrange separate transportation to/from the airport for those dates.

What to Do:

  • If you’re a Yellow Umbrella Events client: No need to worry! This information is already included in your guest emails. We’ve got you covered!
  • If you’re planning your own trip: Factor in the cost of alternative transportation (taxis, private transfers) if your arrival or departure dates don’t match your Hotel Xcaret reservation.

Tips for Smooth Travels:

  • Book flights that align with your reservation: Whenever possible, choose flights that arrive and depart on your check-in and check-out dates.
  • Communicate with us at Yellow Umbrella Events or Hotel Xcaret: If you have any questions or require special arrangements, don’t hesitate to reach out.
  • Explore alternative transportation options: Plenty of reliable taxi services and private transfer companies operate in the area. Research and book in advance for peace of mind.

At Yellow Umbrella Events, we’re committed to providing you with all the essential information for a stress-free destination wedding or vacation. We’ll continue to keep you updated on any travel changes or policies that may affect your trip.

Have questions or need assistance with your Hotel Xcaret booking? Contact us today!