We are so excited to share our upcoming Wedding with you at Hotel Xcaret Arte in gorgeous Playa del Carmen, Mexico. Your presence at our wedding means the world to us!
Yellow Umbrella Events, a destination wedding travel company, has been amazing in helping us with all the resort details. We have set up a wedding room block with the resort, specific to our group, and the team at Yellow Umbrella Events will be assisting all our guests in reserving your rooms for our wedding on Saturday, October 5th, 2024.
Should you have any questions related to traveling, please contact Monica/Mia, your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.com/ mia@yellowumbrellaevents.com or call
512-955-1320.
Please scroll through the page or click the links below to take you to a particular section.
However, we recommend reviewing all sections!
Discover an artisan Mexico, that has captured through generations its history and culture in looms, paintings, clay pieces and symphonies, creating a unique marvel just in front of the Caribbean Sea that fusions a natural and artistic Mexico.
Hotel Xcaret Arte opened its doors on July 1, 2021. Its 900 suites pay tribute to great Mexican artists, and its unique concept will transform the hotel industry. Come and live art from its inception. We are Mexico, we are art.
The rooms at Hotel Xcaret have been designed to bring in nature to you, wherever you are in your room. The combination of comfort, art and contemporary design in its interiors fully enhances the essence of the Mexican experience.
The ALL-FUN INCLUSIVE® program redefines the traditional all-inclusive plan into a more complete experience. In addition to day and nighttime activities and elegantly crafted cuisine at the resort, you can enjoy full access to Experiencias Xcaret’s nature parks and tours, as well as each of their dining plans.
The adrenaline and inspiration continue with unlimited access to six (6) of the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, and Xenses, as well as deluxe tours to Xenotes and Xichen, and new sailing tours by Xcaret Xailing. All parks and tours include round-trip transportation. Some parks and tours require a prior reservation.
The ALL-FUN INCLUSIVE® concept of Hotel Xcaret Arte is strengthened with four (4) artistic and exclusive workshops from this hotel: painting, weaving, pottery, and dance.
Each of the 6 Casas of Hotel Xcaret Arte hosts different Mexican artistic expressions, making you a part or Mexico’s joy and culinary wealth.
If you would like to arrive earlier than Friday, October 4th, 2024, or stay past Tuesday, October 8th, 2024, please let us know when you fill out the room reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.
There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults (18+)
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults (18+)
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults (18+)
Bedding options: 1 King bed or 2 Double beds w/ a sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults (18+)
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 3 adults
Bedding options: 1 King bed w/ a sofa bed
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults |
Maximum capacity: 6 adults
Bedding options: Bedroom 1 has 1 King bed.
Bedroom 2 has 2 Double beds.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults |
Maximum capacity: 6 adults
Bedding options: Bedroom 1 has 1 King bed.
Bedroom 2 has 2 Double beds.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults |
Maximum capacity: 6 adults (18+)
Bedding options: Bedroom 1 has 1 King bed.
Bedroom 2 has 2 Double beds.
Prices do not include Travel Insurance.
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults |
Hotel Xcaret Arte resort allows guests 16 years of age and older. However, the “Adults Only” suites, located exclusively in the Casa Artistas building, are exclusively for guests aged 18 years and above. This building is the closest to the beach with the most direct walking access.
Casa Artistas “Adults Only” room categories include the following additional perks:
To be considered a part of NAME & NAME’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). To participate in all of the wedding-related activities, you must stay at Hotel Xcaret Arte as part of the wedding group.
If you stay at a different hotel/resort other than Hotel Xcaret Arte you will be considered a Non-Guest and will be charged an additional fee per person, per day for a Wedding Pass to attend the wedding ceremony and related events. The Wedding Pass allows non-guests access to the hotel 30 minutes before the ceremony start time until the end of the reception. No exceptions will be made.
Wedding Pass fees are typically as follows, however, these fees are subject to change without notice at the discretion of the hotel.
Only credit card or currency in pesos will be accepted for payment. Wedding Passes are guaranteed for purchase only on the ceremony date. The hotel will only allow the purchase of Wedding Passes up to a maximum of 20% of the total number of guests. Guests 18 years old and up are required to present an official ID to access the hotel.
If you cancel your reservation (or remove a guest(s) from the reservation) by December 4th, 2023, the responsibility is a $100 per person cancellation fee. However, you can reduce the number of nights in your reservation up to this date without a cancellation fee.
If you cancel your reservation (or remove a guest(s) from the reservation) between December 5th, 2023, and February 26th, 2024, the responsibility will be 2 nights of the room total in the case of full reservation cancellation or 2 nights of the removed guest total. There is also a $100 per person cancellation fee. Also, if you reduce the number of nights in your reservation you will be responsible for 50% of the nights reduced. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation (or remove a guest(s) from the reservation) or reduce the number of nights in your reservation on or after February 27th, 2024, the responsibility will be 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total. If you have travel insurance you can file a claim to get a refund based on their terms.
Additionally, the resort will not allow the following modifications/changes to your reservation on or after July 23, 2024:
This resort will not allow any changes, including name changes, to your reservation after September 18, 2024.
What can you do with your reservation between July 23, and September 18, 2024?
The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
If you do not purchase travel insurance and have to cancel your reservation, you may still have to pay for part or the full amount of your reservation.
If you purchased travel insurance and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked, there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.
*If you have any questions about travel insurance, please give Travel Insured a call at 800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and cannot legally answer any insurance-related questions.*
Not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred. The price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel insurance is definitely important and we recommend it for everyone. We personally buy it for our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company.
This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose.
If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.
When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.
We strongly suggest that you call and verify what the policy covers if you have any questions. You can reach an insurance agent at 800-243-3174.
Included in your reservation is Hotel Xcaret’s shuttle transportation from the Cancun (CUN) or Tulum (TQO) Airport to Hotel Xcaret and back to the airport.
*Gratuities are not included*
Please note: the transportation will not transfer guests to the resort nor will the resort accept guests prior to 9:00 AM on the day of check-in.
For Cancun International Airport (CUN) – Transportation to the resort and back to the airport will already be reserved for you, as long as you provide us (Yellow Umbrella Events) with your flight info. Transportation operates every 30 minutes starting at 9:00 AM through 9:00 PM.
For Tulum International Airport (TQO) – You must reserve your transportation to the resort and back to the airport directly with Hotel Xcaret two weeks before your travel dates. Yellow Umbrella Events cannot set up transportation for you from Tulum. Contact Hotel Xcaret Guest Services at hxagservice@hotelxcaret.com.
Arrivals
After clearing customs and collecting your luggage, proceed outside the airport and look for the resort’s transportation staff who will be holding a sign that says “Hoteles Xcaret” (see pictures below).
You must exit the arrival hall bypassing all representatives inside the airport trying to get your attention. These representatives are there to sell time-share and may be a representative for your hotel, but are not your transportation provider.
Departures
Please see the Concierge desk at least one day before departure to register for your transfer back to the airport. The customer service telephone number is +011 52 (984) 159-1600.
IMPORTANT:
Hotel Xcaret’s included shuttle transportation ONLY offers service from the Cancun (CUN) Airport or Tulum (TQO) Airport to Hotel Xcaret and back to the airport.
This transportation is a complimentary service that is included in your reservation rate and has no cash value, so there are no reductions in price or refunds if the transportation is not used.
The shuttle WILL NOT drop you off or pick you up at any other location other than Hotel Xcaret Mexico/Arte and the Cancun (CUN) Airport or Tulum (TQO) Airport.
Shuttle transportation services are only provided for your actual check-in and check-out dates (this is strongly enforced by checking boarding passes of all guests). If you arrive in the area any date earlier than your check-in date or depart any day later than your check-out date you will need to arrange your own transportation to wherever you are going and to/from Hotel Xcaret Mexico/Arte on your actual check-in/check-out dates.
If you plan to go anywhere other than the Cancun (CUN) Airport or Tulum (TQO) Airport on your official resort departure day, you will be responsible for managing your own transportation. Check-out is at 12 PM but you can stay and access the resort (not the parks) until 6 PM on your check-out date. Hotel Xcaret offers luggage storage until you depart. Late check-outs must be requested directly with the resort once you arrive. Yellow Umbrella Events cannot make this request for you.
Once you depart the resort on your departure date, you will no longer be able to access the resort. This means that you will not be able to return to the resort on any other date to utilize the shuttle transportation to return to the airport. If you need assistance with transportation once on site, please visit the Guest Services Desk and they can assist you.
Since the hotel is not located in the United States, they’re not required to be in compliance with the U.S. Americans with Disabilities Act of 1990. The Hotel has a limited number of accessible guest rooms that are available on a first-come, first-served basis. We can request an accessible room for you but it’s never guaranteed.
Also, public areas and restaurants at the Hotel are wheelchair accessible, just not wheelchair friendly. If you need to rent a wheelchair, scooter, or oxygen tank you can do so through Playa Mobility. Click here to visit their website.
Although transportation is included, we find that the resort’s accessible shuttle is not always available or reliable. For this reason, we would advise all guests that are mobility challenged to arrange for private accessible round trip transportation, for the best experience. Past clients have used Happy shuttle to book accessible transportation. Click here to visit their website.
It is recommended you make reservations 60 – 30 days prior to arriving. Yellow Umbrella Events will send everyone an email with your confirmation numbers and instructions on how to make reservations about 60 days before you depart.
Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card, all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page.
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card I have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
Yes. Just email us with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to us so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. All you need to do is send your dedicated reservation specialist the following information.
1. Their name as it appears on their passport.
2. Their birthdate.
3. Their email address.
4. Arrival Date
5. Departure Date
If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
Yes. Just send your dedicated reservation specialist an email with the name of the guest to be removed from the reservation along with the following information for the new guest taking their place.
1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date
Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
First, send us an email (we have to have it in writing) letting us know you need to cancel your reservation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines once you submit your claim, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance, you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
No, not necessarily. This will depend on a few factors like the type of room category each person books since each room category could be in different areas of the resort and how full the resort is at the time of the event.
When you make your reservation you can send the request to us in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
No. Mexico has the same electrical outlets as we do in the U.S.
Mexico has banned smoking in all public places effective January 2023. Some of the places tourists can no longer smoke in include beaches, parks, hotels, and restaurants. If you are caught smoking in public, you may be fined. Some resorts have designated outdoor smoking areas for smokers.
Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.
The ALL-FUN INCLUSIVE® program redefines the traditional all-inclusive plan into a more complete experience. In addition to day and nighttime activities and elegantly crafted cuisine at the resort, you can enjoy full access to Experiencias Xcaret’s nature parks and tours, as well as each of their dining plans.
The adrenaline and inspiration continue with unlimited access to six (6) of the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, and Xenses, as well as deluxe tours to Xenotes and Xichen, and new sailing tours by Xcaret Xailing. All parks and tours include round-trip transportation. Some parks and tours require a prior reservation.
The ALL-FUN INCLUSIVE® concept of Hotel Xcaret Arte is strengthened with four (4) artistic and exclusive workshops from this hotel: painting, weaving, pottery, and dance.
Nature, gastronomy, archaeology, and spectacular traditions come together to celebrate life in this family park, the most emblematic of the country. Coming to Xcaret is to fall in love with the greatness of Mexico.
You can also enjoy Mexican cuisine and get to know more about the Mayan civilization up close, at the ancient Polé archaeological site, as well as at special events such as the Sacred Mayan Journey (available only on certain dates).
The only fiesta for the whole family! Have fun at a traditional Mexican fiesta, as you dance and sing with live Mariachi aboard colorful barges along the canals of Xoximilco. You can also enjoy our Theme Nights! Xoximilco Retro, on Tuesdays and Fridays, bring back the 90s hits, and on Thursdays you can live the nights of Juan Gabriel.
In addition, you’ll delight with traditional cuisine, open beer and tequila bar, games and your personal party host.
Sail from Hotel Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone, embark on a snorkeling tour on the reef (gear included), and enjoy lunch with premium drinks and fruit onboard. Plus, leisure time at Isla Mujeres with the option to return to Cancun by Ferry, instead of the Catamaran, if you wish to spend more time in Isla Mujeres.
Monday, Wednesday, Friday, and Sunday. Please remember that in addition to this tour, guests also have the option to enjoy the Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
Xel-Há is a natural park of incomparable beauty that provides everything from fun, snorkeling, food, relaxation, nature, breathtaking scenery and world-class service.
Walk or bike through the trails of the jungle of this natural wonder of Mexico. Enjoy a whole day snorkeling in the cove and in the river, and enjoy the view from the Scenic Lighthouse before descending into a natural pool.
Children and adults will be able to do zip-line activities, swim among different species of fish, and cross a fun floating bridge. In addition, you will enjoy all the food and drinks you want during your visit.
Where nothing is what it seems. At this half-day park, you will enjoy a unique sensorial experience, in two circuits with aquatic, terrestrial and aerial activities, and more than 50 fantastic scenarios as well.
Walk the Xensatorium that will take you through different ecosystems without using your sight. Cross the enigmatic Town, which will test your sense of balance. Get excited during Bird Flight, slide at full speed on Slip, and enjoy relaxing experiences at Riverlaxing, Sludgerie and the Xpá.
Experience Xenses after dark with the Insomnia Experience! Available seasonally (summer) Mon – Sat, 6:00 PM – 11:00 PM.
Adventures in four cenotes amidst the jungle. Take an exclusive tour to four different kinds of cenotes, immersed in the jungle of the Riviera Maya, where you will learn the legends and mysticism hidden by each of them, as well as their Mayan guardians, the “aluxes”.
Accompanied by a guide, you can practice rappelling, kayaking and swimming, in addition to flying on zip-lines over the sacred waters.
Before the end of your tour, you will enjoy a Glam Picnic in the middle of the jungle, with wine and beer, while you relax with the exuberant nature of the surroundings.
Two catamaran tours by Xcaret Xailing designed to share great moments as the sun goes down, whether it is on a high seas party with a DJ or a pleasant tour enjoying the live tunes of a sax.
Xunset Party (DJ): Wednesday & Friday. 3 hours, approximate pickup time 5:35 PM and return time 8:30 PM. Ages 16+ only. Includes live DJ, premium open bar, and canapes.
Xunset Lovers (sax): Monday only. 3 hours, approximate pickup time 5:35 PM and return time 8:30 PM. Includes live sax player, premium open bar, and canapes.
Be ready to share the experience. Enjoy extreme adventures, that will test your adventurous and exploratory spirit.
This exciting park, immersed in the lush Mayan jungle, offers countless activities where you can feel the thrill of flying among the trees with the highest zip-lines of the Riviera Maya, drive amphibious vehicles, and tour refreshing underground rivers through stalactite caves.
You can also enjoy juices and original nutritious smoothies, as well as an exquisite buffet whenever you want, during your visit.
Night adventures. Enjoy exciting activities at the only nighttime park in the Riviera Maya. Feel the adrenaline on an adventure between the jungle and the ancient underground world.
Drive amphibious vehicles through torch-lit paths, paddle with your own hands along “lava” rivers, and fly on the highest zip-lines of the Riviera Maya, flying above the trees in the middle of the night.
At the end, you can delight yourself with a delicious BBQ ribs buffet, fresh flavored waters, or just relax in front the campfire.
Day time Snorkel Catamaran. This 3 hour tour incudes an open bar, snacks, and snorkel gear and is family-friendly. The boat will sail for around 30 minutes until reaching the reef. Once there, there will be between 45 to 60 minutes of snorkeling activity in the water, and then return sailing for approximately 50 more minutes until returning to the dock.
Additional fee of $85 per person. Tuesdays, Thursday, and Saturdays. 3 hours with departure at approximately 10:30 AM and return at 2:00 PM. NON-alcoholic drinks will be available from the beginning of the tour. Alcohol will not be offered until AFTER the snorkeling activity.
*TEMPORARILY CLOSED*
Unleash your wild side in extreme adventures.
Whether you prefer adrenaline activities or something more peaceful, Xavage has an option for you. Enjoy an entertaining kayak ride, and overcome the challenges of a fun ropes course suspended in the air. Additionally, you have the option to choose between four adrenaline activities: driving an off-road vehicle on an exciting obstacle course, enjoying the speed of an unpredictable jet boat ride, flying horizontally on a zip-line, or taming the waters of the only rapids in the Riviera Maya.
For the little ones, Xavage has a section designed especially for them, where they can discover their own adventurous side.
The following parks require a reservation:
The following tours require a reservation:
Park operating hours:
Tour operating hours:
Shuttles run every 20 – 30 minutes to Xcaret, Xplor and Xplor Fuego. You do not need to book them. Just look for the pink shuttle with the straw roof.
Parks that require a reservation register you for the transportation to and from the parks/tours:
You can reserve on site by speaking to Guest Services in the lobby or email hxagservice@hotelxcaret.com before arriving.
You can view maps of the parks below. We currently do not have a map of Xoximilco.
Xcaret park and Xel-Ha are accessible although there are certain activities which are not. Xsenses and Xplor not so much.
Xel-Ha, Xcaret, & Xenses are good parks for children. Older kids will love all parks.
Here’s what is included at Xcaret Park: https://www.xcaret.com/en/
The following are not included:
Here’s what is included at Xel-Ha: https://www.xelha.com/en/
The following are not included:
In harmony with the environment and inspired in ancestral traditions, Muluk Spa is a mystical and natural sanctuary that offers a holistic experience which leads you on the path of complete renovation through relaxation, stimulation of the senses and health. Boasting unique facilities which blend in with nature and enhanced with state-of-the-art technologies, our priority is to achieve well-being through high level services and treatments.
Treatment Menu >
Price List >
Workshops vary by schedule and location. Contact your concierge upon arrival at Hotel Xcaret Arte for details and to make your reservation.
Painting workshops are exclusive to guests of Casa Artistas.
Carretera Chetumal-Puerto Juárez, Km. 282 L21-3 Colonia Rancho Xcaret, 77710 Playa del Carmen, Q.R., Mexico
Check In: 3:00 PM
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds
Check Out: 12:00 PM
Hotel offers luggage storage and access to the resort (not the parks) for guests who have checked out until 6:00 PM
