Name & Name
WELCOME, FAMILY & FRIENDS!
- Accommodations
- Trip Deposit & Payment Schedule
- In-Room Amenities
- Additional Nights Stay, Adding Nights/Guests Upon Arrival
- What’s Included/Excluded in the Room Pricing
- Room Categories in Room Block, Reservation Dates
- Booking Info & Room Pricing
- Wedding Info
- Cancellation Policy
- Travel Insurance
- Ground Transportation
- Americans with Disabilities Act
- Room Reservation FAQ’s
- Resort Amenities
- Dining & Bars
- Resort Info
Accommodations
Trip Deposit & Payment Schedule
- A deposit equal to 50% of your room total is all you need to reserve your room. This deposit payment will be paid and processed at the time you make your reservation.
- Monday, April 17th, 2023, is the deadline to get an available room in the room block. Any reservations requested after that date have to be requested with the resort. Room availability and contracted rates are not guaranteed.
- Full payment of your trip is due by Tuesday, June 27th, 2023 (The resort reserves the right to cancel the reservation if payment is not made by this date ).
- Additional payments towards your balance can be made at any time (monthly) by contacting your dedicated reservation specialist before the final payment is due.
- You are responsible for booking your own flights, but we still need your flight info by Monday, July 3rd, 2023, to give to the resort so they know what time you will arrive. You can send that to us by filling out the form on this page. You will fly into Cancun International Airport (CUN).
- You are also responsible for booking your own ground transportation to the resort and back to the airport. See below for information regarding booking your ground transportation.
In-Room Amenities
- 1 King size bed or 2 Double beds (subject to availability at time of check-in)
- Furnished terrace
- Rain shower and bathub
- Flat-screen TV
- Minibar
- Coffee & tea service
- High-speed Wi-Fi
Additional Nights Stay
Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside of the room block.
Adding Nights/Guests once you arrive at the Resort
Included in Price
- Room taxes
- All-Inclusive Food & Beverage
- Free Wi-Fi
Excluded in Price
- Airfare. You are responsible for reserving your own flights.
- Ground Transportation. You are responsible for booking your own transportation to the resort and back to the airport (See Below)
- Travel Insurance. You are responsible for purchasing your own travel insurance policy, should you choose to do so (See Below)
Room Category in Room Block
- Junior Suite Nature View
- Suite Nature View
- Master Suite Nature View
- Two Bedroom Master Suite Nature View
- Family Concierge Junior Suite Nature View
- Family Concierge Junior Suite Swim Up
- Family Concierge Suite Nature View
- Family Concierge Swim Up Suite
- Family Concierge Master Suite Nature View
- Family Concierge Master Swim Up Suite
- Family Concierge Presidential Suite
- Junior Suite Garden View
- Suite Garden View
- Master Suite Garden View
- Two Bedroom Master Suite
- The Reserve Junior Suite Garden View
- The Reserve Junior Suite Swim Up
- The Reserve Suite Garden View
- The Reserve Suite Swim Up
- The Reserve Master Suite Garden View
- The Reserve Master Suite Swim Up
- The Reserve Presidential Suite
Reservation Dates
- Arrive: Thursday, August 24th, 2023
- Check-In is at 3:00 pm
- Ceremony: Saturday, August 26th, 2023
- Depart: Monday, August 28th, 2023
- Check-Out is at 12:00 pm
Booking Information
The rates listed below are only available until (Attrition Date).
If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for that particular room category at that time. Yellow Umbrella Events does not have control over the rates the resort provides.Paradisus Playa Del Carmen
(Family-Friendly)
Junior Suite Nature View
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed or 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Suite Nature View
Family-Friendly
Maximum capacity: Up to 5 guests (max 3 adults)
Bedding options: 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Master Suite Nature View
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Two Bedroom Master Suite Nature View
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed or 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Junior Suite Nature View
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed or 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Junior Suite Swim Up
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed or 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Suite Nature View
Family-Friendly
Maximum capacity: Up to 5 guests (max 3 adults)
Bedding options: 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Swim Up Suite
Family-Friendly
Maximum capacity: Up to 5 guests (max 3 adults)
Bedding options: 2 Double beds
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Master Suite Nature View
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Master Swim Up Suite
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Family Concierge Presidential Suite
Family-Friendly
Maximum capacity: Up to 4 guests (max 3 adults)
Bedding options: 1 King bed
Important: If there is 1 adult & 1 child in a room, the resort will charge you the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy | |||||
Child (ages 5 – 12) |
Paradisus La Perla
(Adults-Only)
Junior Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 2 Double beds
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
Master Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
Two Bedroom Master Suite
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed or 2 Double beds
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Junior Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Junior Suite Swim Up
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed or 2 Double beds
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Suite Swim Up
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed or 2 Double beds
Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Master Suite Garden View
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Master Suite
Swim Up
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
The Reserve Presidential Suite
Adults-Only
Maximum capacity: Up to 3 adults
Bedding options: 1 King bed
Room Rates Listed Below are Per Person
3 Nights | 4 Nights | 5 Nights | 6 Nights | 7 Nights | |
---|---|---|---|---|---|
Single Occupancy | |||||
Double Occupancy | |||||
Triple Occupancy |
Family Concierge & The Reserve: What's the difference?
Book a Family Concierge suite at Playa del Carmen or a The Reserve suite at La Perla and discover a premium Paradisus experience that goes beyond the expected. Check into a luxurious room or suite and enjoy endless exclusive services and benefits, for the ultimate vacation experience.
Family Concierge & The Reserve upgrades include:
- Private check-in and check-out
- Destination Concierge
- Superior in-room experience
- Sal Restaurant included
- Water ritual at YHI Spa included
- Exclusive, private areas in the resort
- Destination Inclusive® experiences
- Activity program for kids & teens (Family Concierge only)
Wedding Information
- Wedding website: not available
- Wedding registry: not available
Cancellation Policy
- Downgrading a room category
- Decreasing the number of nights in your reservation
- Removing a guest from your reservation (reducing the occupancy level in your room)
- Upgrade your room category, if an upgraded room category is available.
- Add extra nights, if additional nights are available.
- Add an additional guest or make a name change.
Travel Insurance
Ground Transportation
- You must have your flight information first. You will fly into Cancun International Airport (CUN). This is where the transportation company that you book will pick you up.
- Please schedule your ground transportation directly with Canada Transfers at least 3-4 weeks before you depart.
- Any updates to your flight info or any needed changes to the transfers must be updated directly with Canada Transfers. Yellow Umbrella Events does not have access to make any changes or updates.
- You do not have to book your transportation through Canada Transfers. You are welcome to make arrangements with any transportation company you choose.
Americans with Disabilities Act
Room Reservation FAQ’s
1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date
Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.
Amenities
YHI Spa
Fitness Center
The Kidsdom
Pools
Destination Inclusive®
Learn More ›
LEISURE & ENTERTAINMENT
Dining & Bars
Featured Restaurants
SAL STEAK CAVE
- Hours: 6:00 pm - 11:00 pm
- Dress Code: Casual
- Adults-only, ages 18+
NAOS
- Breakfast: 7:00 am - 11:00 am
- Lunch: 1:00 pm - 4:00 pm
- Dinner: 6:00 pm - 11:00 pm
HADAR
- Breakfast: 7:00 am - 11:00 am
- Lunch: 1:00 pm - 4:00 pm
- Dinner: 6:00 pm - 11:00 pm
- Exclusive to La Perla guests
BLUE AGAVE TAQUERIA
- Hours: 11:00 am - 11:00 pm
CAPPELLA
- Hours: 6:00 pm - 11:00 pm
- Dress Code: Casual
SANTE
- Breakfast: 6:30 am - 11:00 am
- Lunch: 1:00 pm - 4:00 pm
- Dinner: 6:00 pm - 11:00 pm
- Adults-only, ages 18+
TOKIMEKU
- Adults-only, ages 18+
FLORA
- Hours: 6:00 pm - 11:00 pm
CELSIUS
- Hours: 11:00 am - 6:00 pm
LEMON FISH
- Hours: 6:00 pm - 11:00 pm
- Dress Code: Casual
- Adults-only, ages 18+
THE LUNCH BOX
- Breakfast: 7:00 am - 11:00 am
- Lunch: 1:00 pm - 4:00 pm
- Dinner: 6:00 pm - 11:00 pm
- Exclusive to Family Concierge + La Perla guests
CIELO
- Hours: 6:00 pm - 11:00 pm
TORI
- Hours: 6:00 pm - 11:00 pm
TWE12LVET
Featured Bars
WELCOME LOUNGE BAR
- Hours: 11:00 am - 11:00 pm
BLUE AGAVE BAR
- Hours: 6:00 pm - 11:00 pm
M BAR
- Hours: 6:00 pm - 11:00 pm
- Adults-only, ages 18+
BAR SWIM-UP
PLAYA DEL CARMEN
- Hours: 9:00 am - 6:00 pm
THE WINERY
- Hours: 4:00 pm - 11:00 pm
- Additional charges apply
NORTH AVENUE BAR
- Hours: 9:00 am - 11:00 pm
FAHRENHEIT
- Hours: 11:00 am - 6:00 pm
- Adults-only, ages 18+
HAVANA BAR
- Hours: 11:00 am - 5:00 pm
- Exclusive to The Reserve guests
BAR SWIM-UP
LA PERLA
- Hours: 9:00 am - 6:00 pm
- Exclusive to La Perla guests
KANNA BEACH CLUB
- Hours: 11:00 am - 11:00 pm
COCOS BAR
SOUTH AVENUE BAR
- Hours: 9:00 am - 11:00 pm
- Adults-only, ages 18+
KICKS SPORTS & FUN BAR
- Hours: 6:00 pm - 1:00 am
- Adults-only, ages 18+
TOJI
- Hours: 6:00 pm - 11:00 pm
- Adults-only, ages 18+
SWIM-UP BAR
THE RESERVE
- Hours: 9:00 am - 6:00 pm
- Exclusive to The Reserve and Family Concierge guests
COFFEE CORNER BY NESPRESSO
Resort Information
Resort Address
Playa del Carmen: 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Mexico
La Perla: Calle 88 Nte, Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Mexico
Check-in Policy
Check In: 3:00 PM
The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds
Check Out: 12:00 PM
The hotel offers luggage storage services as well as restrooms, showers, etc. for guests who have checked out until 3:00 PM