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Name & Name

Month Day, Year.

WELCOME, FAMILY & FRIENDS!

We are so excited to share our upcoming Wedding with you at Planet Hollywood Cancun in gorgeous Cacun, Mexico. Your presence at our wedding means the world to us!
Yellow Umbrella Events, a destination wedding travel company, has been amazing in helping us with all the resort details. We have set up a wedding room block with the resort, specific to our group, and the team at Yellow Umbrella Events will be assisting all our guests in reserving your rooms for our wedding on Saturday, October 5th, 2024.
Should you have any questions related to traveling, please contact Monica/Mia, your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.com/ mia@yellowumbrellaevents.com or call
512-955-1320.
**Please scroll through the page or click the links below to take you to that particular section. However, we recommend going back and reviewing all sections!**
“Table of Contents” Click on a line below to skip to section.
Make Your Reservation Now

Accommodations

This is the role you’ve been waiting for. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. Float along the lazy river, shred on the FlowRider® surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure.

Trip Deposit & Payment Schedule

  • A payment equal to 50% of your room total is all you need to reserve your room.
  • Monday, April 17th, 2023, is the deadline to get an available room in the room block. Any reservations requested after that date have to be requested with the resort. Room availability and contracted rates are not guaranteed.
  • Full payment of your trip is due by Tuesday, June 27th, 2023 (The resort reserves the right to cancel the reservation if payment is not made by this date ).
  • Additional payments towards your balance can be made at any time (monthly) by contacting your dedicated reservation specialist before the final payment is due.
  • You are responsible for booking your own flights, but we still need your flight info by Monday, July 3rd‎, ‎2023, to give to the resort so they know what time you will arrive. You can send that to us by filling out the form on this page. You will fly into Cancun International Airport (CUN).
  • You are also responsible for booking your own ground transportation to the resort and back to the airport. See below for information regarding booking your ground transportation.

In-Room Amenities

  • 24/7 Room Service
  • Private balcony or terrace
  • Plush bathrobes and slippers
  • PHTV™ satellite television
  • Bluetooth speakers
  • Minibar stocked with drinks and snacks
  • In-room coffee machine
  • Plugged In™ resort-wide high-speed Wi-Fi
  • Safe

Additional Nights Stay

If you would like to arrive earlier than Thursday, August 24th, 2023, or stay past Monday, August 28th, 2023, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates we just need to confirm availability.

Adding Nights/Guests once you arrive at the Resort

As soon as the first person from the group has arrived at the resort we are not allowed to add extra nights or guests to your reservation. You will have to go to the front desk to add them. Also, the resort will not honor the contracted room rates and you will have to pay whatever the current room rate is at that time.

Included in Price

  • Room taxes
  • All-Inclusive Food & Beverage
  • Free Wi-Fi

Excluded in Price

  • Airfare. You are responsible for reserving your own flights.
  • Ground Transportation. You are responsible for booking your own transportation to the resort and back to the airport (See Below)
  • Travel Insurance. You are responsible for purchasing your own travel insurance policy, should you choose to do so (See Below)

Room Category in Room Block

Family-Friendly
  • Junior Suite
  • Entourage Suite - Family Room
  • Director's Suite - One Bedroom
  • Director's Suite - Two Bedroom
  • Star Class™ Junior Suite
  • Star Class™ Entourage Suite - Family Room
  • Star Class™ Director's Suite - One Bedroom
  • Star Class™ Director's Suite - Two Bedroom
  • Star Class™ Producer's Suite - One or Two Bedroom
  • Star Class™ Producer's Suite - Three Bedroom

Adult Scene (Adults-Only, 18+)

  • Junior Suite
  • Director's Suite - One Bedroom
  • Star Class™ Junior Suite
  • Star Class™ Director's Suite - One Bedroom
The room categories listed above were selected by NAME & NAME for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.

Reservation Dates

  • Arrive: Thursday, August 24th, 2023
  • Check-In is at 3:00 pm
  • Ceremony: Saturday, August 26th, 2023
  • Depart: Monday, August 28th, 2023
  • Check-Out is at 12:00 pm
There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.

Booking Information

NOTE: The rates listed below are only available until (Attrition Date).

If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for that particular room category at that time. Yellow Umbrella Events does not have control over the rates the resort provides.**

Junior Suite

Family-Friendly
Available in Swim Out, Ocean View, and Garden View

Planet Hollywood Cancun - Junior Suite1
Planet Hollywood Cancun - Junior Suite2
Planet Hollywood Cancun - Junior Suite3
Planet Hollywood Cancun - Junior Suite4
Maximum capacity: Up to 4 Guests (Max 2 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed or 2 Double beds w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Child

Entourage Suite - Family Room

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Entourage Suite Family Room1
Planet Hollywood Cancun - Entourage Suite Family Room3
Planet Hollywood Cancun - Entourage Suite Family Room2
Planet Hollywood Cancun - Entourage Suite Family Room4
Maximum capacity: Up to 4 Guests (Max 3 Adults, Max 3 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Child

Director's Suite - One Bedroom

Family-Friendly
Available in Swim Out and Garden View

Planet Hollywood Cancun - Directors Suite One Bedroom2
Planet Hollywood Cancun - Directors Suite One Bedroom3
Planet Hollywood Cancun - Directors Suite One Bedroom1
Planet Hollywood Cancun - Directors Suite One Bedroom5
Planet Hollywood Cancun - Directors Suite One Bedroom6
Planet Hollywood Cancun - Directors Suite One Bedroom4
Maximum capacity: Up to 4 Guests (Max 3 Adults, Max 3 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Child

Director's Suite - Two Bedroom

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Directors Suite Two Bedroom1
Planet Hollywood Cancun - Directors Suite Two Bedroom7
Planet Hollywood Cancun - Directors Suite Two Bedroom3
Planet Hollywood Cancun - Directors Suite Two Bedroom2
Planet Hollywood Cancun - Directors Suite Two Bedroom6
Planet Hollywood Cancun - Directors Suite Two Bedroom5
Planet Hollywood Cancun - Directors Suite Two Bedroom4
Maximum capacity: Up to 8 Guests (Max 6 Adults, Max 4 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed and 2 Double beds.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Quintuple Occupancy
Sextuple Occupancy
Child

Star Class™ Junior Suite

Family-Friendly
Available in Swim Out, Ocean View, and Garden View


Planet Hollywood Cancun - Star Class Junior Suite2
Planet Hollywood Cancun - Star Class Junior Suite1
Planet Hollywood Cancun - Star Class Junior Suite5
Planet Hollywood Cancun - Star Class Junior Suite3
Planet Hollywood Cancun - Star Class Junior Suite4
Maximum capacity: Up to 4 Guests (Max 2 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed or 2 Double beds w/ sofa bed. 

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Child

Star Class™ Entourage Suite - Family Room

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Star Class Entourage Suite Family Room1
Planet Hollywood Cancun - Star Class Entourage Suite Family Room2
Planet Hollywood Cancun - Star Class Entourage Suite Family Room3
Planet Hollywood Cancun - Star Class Entourage Suite Family Room4
Maximum capacity: Up to 4 Guests (Max 3 Adults, Max 3 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed. 

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Child

Star Class™ Director's Suite - One Bedroom

Family-Friendly
Available in Swim Out and Garden View

Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom1
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom1
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom8
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom5
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom4
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom7
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom9
Planet Hollywood Cancun - Star Class Directors Suite One Bedroom10
Maximum capacity: Up to 4 Guests (Max 3 Adults, 3 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed. 

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Child

Star Class™ Director's Suite - Two Bedroom

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom4
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom3
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom8
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom5
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom10
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom2
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom9
Planet Hollywood Cancun - Star Class Directors Suite Two Bedroom6
Maximum capacity: Up to 8 Guests (Max 6 Adults, Max 4 Children). Prices do not include Travel Insurance.

Bedding Options: 1 King size bed and 2 Double beds. 

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Quintuple Occupancy
Sextuple Occupancy
Child

Star Class™ Producer's Suite - One or Two Bedroom

Family-Friendly
Available in Swim Out and Garden View

Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom1
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom3
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom5
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom10
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom7
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom2
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom8
Planet Hollywood Cancun - Star Class Producers Suite One-Two Bedroom9
Maximum capacity: Up to 8 Guests (Max 6 Adults, 4 Children). Prices do not include Travel Insurance.
Bedding Options: 1 King size bed and 2 Double beds.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Quintuple Occupancy
Sextuple Occupancy
Child

Star Class™ Producer's Suite - Three Bedroom

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom8
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom7
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom1
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom10
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom2
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom5
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom4
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom3
Maximum capacity: Up to 12 Guests (Max 10 Adults, Max 6 Children). Prices do not include Travel Insurance.
Bedding Options: 2 King size beds and 2 Double beds OR 1 King size bed and 4 Double beds.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy
Quintuple Occupancy
Sextuple Occupancy
Septuple Occupancy
Octuple Occupancy
Nonuple Occupancy
Decuple Occupancy
Child

Star Class™ Producer's Suite - Three Bedroom

Family-Friendly
Available in Garden View

Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom8
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom7
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom1
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom10
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom2
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom5
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom4
Planet Hollywood Cancun - Star Class Producers Suite Three Bedroom3
Maximum capacity: Up to 12 Guests (Max 10 Adults, Max 6 Children). Prices do not include Travel Insurance.
Bedding Options: 2 King size beds and 2 Double beds OR 1 King size bed and 4 Double beds.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single
Occupancy
Double
Occupancy
Triple
Occupancy
Quadruple Occupancy
Quintuple Occupancy
Sextuple Occupancy
Septuple Occupancy
Octuple Occupancy
Nonuple Occupancy
Decuple Occupancy
Child

Junior Suite

Adult Scene
Available in Swim Out and Garden View

Planet Hollywood Cancun Adult Scene - Junior Suite1
Planet Hollywood Cancun Adult Scene - Junior Suite2
Planet Hollywood Cancun Adult Scene - Junior Suite3
Planet Hollywood Cancun Adult Scene - Junior Suite4
Planet Hollywood Cancun Adult Scene - Junior Suite5
Planet Hollywood Cancun Adult Scene - Junior Suite6
Maximum capacity: Up to 4 Adults. Prices do not include Travel Insurance.

Bedding Options: 1 King size bed or 2 Double beds w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy

Director's Suite - One Bedroom

Adult Scene
Available in Garden View

Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom1
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom2
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom3
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom4
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom5
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom6
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom7
Maximum capacity: Up to 3 Adults. Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy

Star Class™ Junior Suite

Adult Scene
Available in Swim Out and Garden View


Planet Hollywood Cancun Adult Scene - Junior Suite1
Planet Hollywood Cancun Adult Scene - Junior Suite2
Planet Hollywood Cancun Adult Scene - Junior Suite3
Planet Hollywood Cancun Adult Scene - Junior Suite4
Planet Hollywood Cancun Adult Scene - Junior Suite5
Planet Hollywood Cancun Adult Scene - Junior Suite6
Maximum capacity: Up to 4 Adults. Prices do not include Travel Insurance.

Bedding Options: 1 King size bed or 2 Double beds w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy
Quadruple Occupancy

Star Class™ Director's Suite - One Bedroom

Adult Scene
Available in Garden View

Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom1
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom2
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom3
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom4
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom5
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom6
Planet Hollywood Cancun Adult Scene - Directors Suite One Bedroom7
Maximum capacity: Up to 3 Adults. Prices do not include Travel Insurance.

Bedding Options: 1 King size bed w/ sofa bed.

Room Rates Listed Below are Per Person

3 Nights 4 Nights 5 Nights 6 Nights 7 Nights
Single Occupancy
Double Occupancy
Triple Occupancy

Star Class™: What's the difference?

Star Class™ at Planet Hollywood Resorts offers a lavish and unforgettable experience, combining the glamour of Hollywood with exceptional amenities. See the full list of upgrades included with a Star Class™ Suite below:

  • Personal Agent for exceptional assistance (see below)
  • Preferred room locations with the best views
  • Distinctive wrist bracelet for recognition and privileges
  • Beach Agent services & assistance from sunrise to sunset
  • Priority reservations at specialty restaurants
  • Personalized, seamless check-in & check-out at the lounge
  • Access to the private Green Lounge
  • Exclusive private pool and beach area with dedicated bars
  • Private, upscale breakfast at a designated exclusive restaurant
  • Welcome bottle of sparkling wine, uncorked by your butler
  • Complimentary bottle of wine and basket of fruits upon arrival
  • In-suite selection of fine liquors & enhanced minibar
  • Upgraded set of bathroom amenities
  • Complimentary beach bag and slippers for you to take home
  • Luxurious 100% pure fine cotton robes in your room
  • In-suite complimentary aromatherapy from The PH Spa
  • Exclusive 24/7 room service menu options
  • Room Service priority delivery and timing delivery guarantee
  • Pillow selection from The PH Spa menu
  • Nightly turndown service
  • One hour of therapeutic hydrotherapy access during your stay, featuring jacuzzies and revitalizing circuits
  • Access a variety of spa services at a preferential price of 20% off
Planet Hollywood Cancun - gallery42
Planet Hollywood Cancun - gallery45

What your Personal Agent can do for you:

  • Instant Messaging and private chat through your mobile device
  • Packing and unpacking of luggage for your convenience
  • Concierge service for personalized guest assistance
  • Delivery of ice to keep your beverages perfectly chilled
  • Tailored hotel information at your fingertips
  • Hassle-free dining with personalized assistance for restaurant reservations
  • Elevated service with personal escort to the restaurant, reserved for upgraded room categories
  • Expert assistance in organizing special occasions such as birthdays, anniversaries, etc.
  • Prepared Jacuzzi experience, exclusively available in upgraded room categories
  • Ironing service for set of clothing per stay
  • Professional polishing and shoe cleaning
  • Convenient laundry pick-up service, with a service charge applying for your utmost convenience
Make Your Reservation Now

Wedding Information

As a reminder, the wedding ceremony will be held on Tuesday, January 9th, 2024.
Below you’ll find links to NAME & NAME’s personal wedding website and registry:
Guests can RSVP through the couple’s personal wedding website* (if available) or directly with the couple. We (Yellow Umbrella Events) do not track RSVPs, we only manage the room reservations for the couple.
*At this time, the couple does not have a personal wedding website or registry.
To be considered a part of NAME & NAME’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). We offer contracted group rates that have been secured through a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Planet Hollywood Cancun as part of the wedding group.
If you stay at a different hotel/resort other than Planet Hollywood Cancun you will be considered a Non-Guest and will be charged an additional fee per adult to attend the wedding ceremony and related events. Guests 18 years old and up are required to present an official ID to access the hotel. These guests are welcome to arrive 30 minutes before the first event and can stay up to 30 minutes after the last event ends.
*Very Important – Please Read*

Cancellation Policy

If you cancel your reservation (or remove a guest(s) from the reservation) by December 4th, 2023, the responsibility is a $100 per person cancellation fee. However, you can reduce the number of nights in your reservation up to this date without a cancellation fee.
If you cancel your reservation (or remove a guest(s) from the reservation) between December 5th, 2023, and February 26th, 2024, the responsibility will be 50% of the room total in the case of full reservation cancellation or 50% of the removed guest total. There is also a $100 per person cancellation fee. Also, if you reduce the number of nights in your reservation you will be responsible for 50% of the nights reduced. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation (or remove a guest(s) from the reservation) or reduce the number of nights in your reservation on or after February 27th, 2024, the responsibility will be 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total. If you have travel insurance you can file a claim to get a refund based on their terms.
Additionally, the resort will not allow the following modifications/changes to your reservation on or after June 27th, 2023:
  • Downgrading a room category
  • Decreasing the number of nights in your reservation
  • Removing a guest from your reservation (reducing the occupancy level in your room)
This resort will not allow any changes, including name changes, to your reservation after August 10th‎, ‎2023.
What can you do with your reservation between June 27th and ‎August 10th‎, ‎2023?
  • Upgrade your room category, if an upgraded room category is available.
  • Add extra nights, if additional nights are available.
  • Add an additional guest or make a name change.
The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
Insurance policy
If you do not purchase travel insurance and have to cancel your reservation you may still have to pay for part or the full amount of your reservation.
If you purchased the travel insurance and have to cancel you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.

Travel Insurance

**If you have any questions about travel insurance please give Travel Insured a call at 800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and can not legally answer any insurance-related questions.**
FYI, not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without travel insurance, there may be no way to recoup any losses, costs, or expenses incurred. The price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel insurance is definitely important and we recommend it for everyone. We personally buy it for our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.
Click here to purchase Travel Insurance
This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose.
If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.
When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.
We strongly suggest that you call and verify what the policy covers if you have any questions. You can reach an insurance agent at 800-243-3174.
Make Your Reservation Now

Ground Transportation

Ground transportation to the resort and back to the airport is not included with your room reservation; Yellow Umbrella Events does not coordinate ground transportation to the resort. However, you can add transportation on your own by clicking the button below.
We recommend booking transportation with Canada Transfers. Use the button below to book your ground transportation with Canada Transfers:
Book Your Ground Transportation
Before booking your ground transportation:
  • You must have your flight information first. You will fly into Cancun International Airport (CUN). This is where the transportation company that you book will pick you up.
  • Please schedule your ground transportation directly with Canada Transfers at least 3-4 weeks before you depart.
  • Any updates to your flight info or any needed changes to the transfers must be updated directly with Canada Transfers. Yellow Umbrella Events does not have access to make any changes or updates.
  • You do not have to book your transportation through Canada Transfers. You are welcome to make arrangements with any transportation company you choose.
If you have any questions regarding booking your transportation, please contact the transportation company you are interested in using.

Americans with Disabilities Act

Since the hotel is not located in the United States, they’re not required to be in compliance with the U.S. Americans with Disabilities Act of 1990. The Hotel has a limited number of accessible guest rooms that are available on a first-come, first-served basis. We can request an accessible room for you but it’s never guaranteed.
Also, public areas and restaurants at the Hotel are wheelchair accessible, just not wheelchair friendly. If you need to rent a wheelchair, scooter, or oxygen tank you can do so through Playa Mobility. Click here to visit their website.
Although transportation is included, we find that the resort’s accessible shuttle is not always available or reliable. For this reason, we would advise all guests that are mobility challenged to arrange for private accessible round trip transportation for the best experience. Past clients have used Happy Shuttle to book accessible transportation. Click here to visit their website.
Concept : disabled and handicapped, a wheelchair outdoors

Room Reservation FAQ’s

Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card, all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page.
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card I have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
Yes. Just email us with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to us so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. All you need to do is send your dedicated reservation specialist the following information. 1. Their name as it appears on their passport. 2. Their birthdate. 3. Their email address. 4. Arrival Date 5. Departure Date If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
Yes. Just send your dedicated reservation specialist an email with the name of the guest to be removed from the reservation along with the following information for the new guest taking their place.

1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date

Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
First, send us an email (we have to have it in writing) letting us know you need to cancel your reservation. If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines once you submit your claim, but you are still responsible for the $100 per person cancellation fee. If you did not purchase the travel insurance, you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
No, not necessarily. This will depend on a few factors like the type of room category each person books since each room category could be in different areas of the resort and how full the resort is at the time of the event.
When you make your reservation you can send the request to us in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
No. Mexico has the same electrical outlets as we do in the U.S.
Mexico has banned smoking in all public places effective January 2023. Some of the places tourists can no longer smoke in include beaches, parks, hotels, and restaurants. If you are caught smoking in public, you may be fined. Some resorts have designated outdoor smoking areas for smokers.

Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.
If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an e-mail with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!
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Amenities

Planet Hollywood Cancun Beach Resort sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone. Mini-stars will have a blast with themed events at the Stars Kids Club while adults celebrate at red carpet-worthy soirées.
Check out the special events happening during your stay HERE!

PH SPA & BEAUTY BAR

Welcome to the PH Spa & Beauty Bar, a tranquil haven inspired by nature and the Golden Age of Hollywood. The spa offers transformative treatments using a renowned organic brand used by Hollywood A-listers and makeup artists that is committed to protecting your skin and the future of our planet. Our packages are tailored to varying wellness needs, leaving guests feeling rejuvenated and glowing from the inside out.
View Spa Menu ›

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*Additional fees apply. Ask your concierge for details.

FITNESS

Get action-film ready! Maintain your workout routine in paradise with our modern fitness center. Our indoor and outdoor classes, led by our professional and certified instructors, are designed to keep your physique screen-worthy and ready for anything.
  • Pool Athletix – Aqua Fit
  • H2O Groove – Pool Zumba
  • Sunrise Yoga
  • Sunset Yoga
  • Titan – Functional Training
  • Fighter Fit – Kickboxing
  • Pumped – Bootcamp
  • Hollywood Hills – Legs/Glutes Bootcamp
  • Hollywood Abs – Beach Abs
  • Spartan Challenge – Beach Obstacle Course

SPORTS & ACTIVITIES

Be the action star of your vacation. Planet Hollywood Adult Scene Cancun Resort offers a variety of sporty and fun-filled activities just waiting for you to jump in, including:
  • Tennis
  • Multi-purpose courts (basketball and football)
  • Volleyball court
  • Yoga
  • Snorkeling
  • Kayaking
  • Paddleboarding
  • Aqua bikes
  • Jet ski ($)
  • Diving ($)

ATTRACTIONS

Lounge in a poolside cabana, float down our lazy river, or get active with water sports, the trampoline park, tennis courts, and more. From movie screenings to jet skiing, you’ll find everything you need to Vacation Like a Star™.
  • Hollywood Fast Drivers ($)
  • Wellness Circuit ($)
  • Flowrider® ($)
  • Foam Pool Parties
  • Lazy River
  • Shipwreck Cove Splash Park
  • Mini-Golf
  • Planet Play ($)
  • Movie Theater

STAR KIDS CLUB

At the Stars Kids Club, every child’s imagination is brought to life. Whether your little one wants to be front and center on stage, directing behind the scenes, or capturing every moment on camera, there’s a role to play at Planet Hollywood. Our diverse Talent Managers will bring out the unique star in every child and encourage them to express themselves, while kids can act, dance, sing, create costumes, design sets, shoot the scene, direct the show, edit video, and so, so much more!

For children ages 4 to 12.
Open Daily: 10:00 AM – 5:00 PM
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Dining & Bars

Featured Restaurants

Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 13 eateries and 10 bars. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage.

EAST SUSHI & TEPPANYAKI BAR
It’s always showtime at this Japanese eatery. Our chefs show off their knife skills at the hibachi grill and prepare picture-perfect maki at the sushi bar. Kick back and enjoy the incredible flavors and scene-stealing theatrics.
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Evening Casual
LA COCINA MEXICAN CUISINE
Feast on the finest authentic Mexican cuisine while enjoying your stay in sunny Cancun. Vibrant flavors share the spotlight with stunning décor for an experience that demands an encore.
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Evening Casual
STAR CLASS™
BAR & GRILL
Reserved exclusively for STAR Class™ guests, this open-air eatery provides A-listers with a superstar experience just steps from the sand.
  • Hours: 11:00 AM - 4:00 PM
  • Dress Code: Resort Casual
  • Exclusive to Star Class™ guests
THE SHORES BEACH CLUB & RESTAURANT
Enjoy a front-row seat to stunning ocean views as you savor delicious grilled delicacies. This beachfront restaurant serves mouthwatering classic dishes that are sure to satisfy travelers of all ages.
  • Lunch: 1:00 PM - 5:00 PM
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Resort Casual
6TH SENSE ($)
Feast like a star with personalized fine dining. Your private chef will craft a menu catered to your unique tastes for a meal that is sure to please your senses and make the highlight reel of your vacation.
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Evening Elegant
GUSTO ITALIAN TRATTORIA
Delight in your favorite Italian comfort foods, perfect wine pairings, and delicious moments in this elegant trattoria. With candlelit tables, a lovely outdoor terrace, and classic Hollywood soundtracks playing, Gusto sets the stage for romance.
  • Lunch: 12:30 PM - 3:30 PM
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Resort Casual
OVERTIME SPORTS BAR
Here, the beer is always cold and the big event is always on. Our Main Event Guarantee™ means you can enjoy major sports matches and top awards shows on our big screens — along with traditional pub food, themed trivia nights, billiards, foosball, and an in-house DJ for a night of endless entertainment. (Rent out the private speakeasy room to watch your event on a giant screen from individual recliners with a special menu.)
  • Hours: 3:00 PM - 2:00 AM
  • Dress Code: Resort Casual
SUNSET STRIP STEAKHOUSE & GRILL
Old Hollywood glamor sets the scene for an unforgettable evening. Dine on steak grilled to perfection, clink glasses with a pairing from the extensive wine list, and prepare yourself for a romantic evening straight from the silver screen.
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Evening Casual
BRAZA GRILL & CHURRASCARIA
Delicately prepared cuts of meat are grilled to perfection, churrasco-style, at this Brazilian eatery that is fit for a star. Slip behind the velvet ropes — this restaurant is exclusive to Adult Scene guests.
  • Breakfast: 7:00 AM - 10:30 AM
  • Dinner: 5:30 PM - 10:00 PM
  • Dress Code: Resort Casual (Breakfast); Evening Casual (Dinner)
  • Exclusive to Adult Scene guests
GUY'S! BURGER JOINT
Guy Fieri of “Diners, Drive-Ins, and Dives” serves his favorite finds with a revved-up menu of colossal burgers with thin-sliced toppings, house-made sauces, and signature seasoned fries — all in an open-air space.
  • Hours: 11:00 AM - 6:00 PM
  • Dress Code: Resort Casual
SO CAL GOURMET EMPORIUM
From wood-fired flatbreads and handcrafted baked goods to food truck-style Mexican treats and Japanese and Korean fusion dishes — plus traditional American grilled classics — you can sample and savor your way through a world of flavors.
  • Continental Breakfast: 6:30 AM - 7:00 AM
  • Breakfast: 7:00 AM - 11:00 AM
  • Lunch: 12:30 PM - 3:30 PM
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Resort Casual
SUTRA INDIAN RESTAURANT & HOOKAH LOUNGE
Hollywood meets Bollywood and you are the star. Classic dishes, standby favorites, and delightful new flavors, all crafted by our Indian chef, are served in a lavish, selfie-worthy setting.
  • Dinner: 6:00 PM - 10:00 PM
  • Dress Code: Evening Casual
CATCH SEAFOOD RESTAURANT
Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore. Enjoy a beautiful indoor-outdoor setting and mouthwatering flavors at this Adult Scene exclusive restaurant.
  • Lunch: 12:00 PM - 3:00 PM
  • Dinner: 5:30 PM - 10:00 PM
  • Dress Code: Resort Casual (Lunch), Evening Casual (Dinner)
  • Exclusive to Adult Scene guests

Featured Bars

You’ll never go thirsty with our wide selection of international and local brands at our all-inclusive bars. STAR Class™ members also enjoy access to the exclusive The Green Room Lounge with a selection of premium liquor.
BLUE LAGOON – LAZY RIVER GROTTO BAR
As you drift down the lazy river, float into a grotto and enjoy your favorite cocktail without ever leaving the bliss of your tube. This one-of-a-kind float-up bar is what paradise is made of.
  • Hours: 10:00 AM - 5:00 PM
  • Dress Code: Resort Casual, Swimwear
PREMIERE BAR AND LOUNGE
Film buffs and cocktail connoisseurs alike delight in the inspired martinis and themed hours featuring music and movies from the 1960s to today.
  • Hours: 10:00 AM - 11:00 PM
  • Dress Code: Resort Casual, Swimwear
TWIST SOCIAL BAR
Step up to the sleek bar or opt for a seat under open skies. Unwind with a cocktail made especially for you and mingle with other stars in this social space.
  • Hours: 5:00 PM - 12:00 AM
  • Dress Code: Resort Casual, Swimwear
THE SCENE BAR
From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers.
  • Hours: 10:00 AM - 9:00 PM
  • Dress Code: Resort Casual
  • Exclusive to Adult Scene guests
FUEL COFFEE CO.
Revive for more sun-soaked fun with a cappuccino, espresso, and freshly baked pastry at this cozy café. It’s the perfect spot to socialize with friends or catch up on your social feeds.
  • Hours: 7:00 AM - 11:00 PM
  • Dress Code: Resort Casual
STUDIO DISCO BAR & LOUNGE
Dance the night away, celeb-style, or just sit back in plush couches and sip classic cocktails and tropical drinks. At Studio Disco Bar & Lounge you can party like Hollywood’s elite.
  • Hours: 11:00 PM - 2:00 AM Thursday, Friday, Saturday
  • Dress Code: Resort Casual
BAYWATCH BEACH BAR

Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. 

  • Hours: 10:00 Am - 5:00 PM
  • Dress Code: Resort Casual, Swimwear
  • Exclusive to Adult Scene guests
POINT BREAK POOL BAR
Signature libations and stunning views await you and your entourage at this breezy pool bar. Slip on your sunglasses, sit back in the shade, and enjoy frosty drinks and tasty snacks.
  • Hours: 10:00 AM - 5:00 PM
  • Dress Code: Resort Casual, Swimwear
SURF'S UP BEACH BAR
Indulge in the bliss of paradise as you find your perfect spot at the bar or on the terrace of our airy beach hut. Savor a refreshing drink while relishing unparalleled vistas of the glistening waters of Costa Mujeres, and bask in the sensation of being treated like a star.
  • Hours: 10:00 AM - 5:00 PM
  • Dress Code: Resort Casual, Swimwear
CASTAWAY POOL BAR
Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond.
  • Hours: 10:00 AM - 6:00 PM
  • Dress Code: Resort Casual, Swimwear
  • Exclusive to Adult Scene guests

Resort Information

Resort Address

Punta Sam, Carrertera, Manzana 002 Lote 7, 77400 Costa Mujeres, Q.R., Mexico

Check-in Policy

Check In: 3:00 PM
The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds

Check Out: 12:00 PM

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