Name & Name
WELCOME, FAMILY & FRIENDS!
We are so excited to share our upcoming wedding with you at The Grand at Moon Palace in gorgeous Cancun, Mexico. Your presence at our wedding means the world to us!
Yellow Umbrella Events, a destination wedding travel company, has been amazing in helping us with all the resort details. We have set up a wedding room block with the resort, specific to our group, and the team at Yellow Umbrella Events will be assisting all our guests in reserving your rooms for our wedding on DATE.
Should you have any questions related to traveling, please contact Monica/Mia/Christina, your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.com / mia@yellowumbrellaevents.com / christina@yellowumbrellaevents.com or call 512-955-1320.
Please scroll through the page or click the links below to take you to a particular section.
However, we recommend reviewing all sections!
Table of Contents
- Accommodations
- Trip Deposit & Payment Schedule, Flight Info
- In-Room Amenities
- Additional Nights Stay, Adding Nights/Guests Upon Arrival
- What’s Included/Excluded in the Room Pricing
- Room Categories in Room Block, Reservation Dates
- Booking Information & Room Pricing
- Wedding Information
- Cancellation Policy
- Travel Insurance
- Ground Transportation
- Americans with Disabilities Act
- Room Reservation FAQs
- Resort Amenities
- Dining & Bars
- Resort Information
Accommodations
Say “Hasta la vista” to the ordinary and step into Moon Palace The Grand – Cancun—a luxury all-inclusive resort where every moment is unforgettable. Relax in lush accommodations, take a dip in one of nine sparkling pools, and enjoy unlimited premium drinks at our stylish bars. Indulge at our largest-ever O Spa or create family memories at the resort’s fun-filled Water Park.
Trip Deposit & Payment Schedule
- A deposit of $100 Per Person is all you need to reserve your room. This deposit payment will be paid and processed at the time you make your reservation. This option is available up to 1 week prior to the first required payment deadline (see below).
- DATE, is the deadline to get an available room in the room block. Any reservations requested after this date have to be requested with the resort and room availability and contracted rates are not guaranteed.
- A payment equal to 50% of your room reservation is due by DATE. The resort reserves the right to cancel the reservation if payment is not made by this date.
- Full payment of your room reservation is due by DATE. The resort reserves the right to cancel the reservation if payment is not made by this date.
- Payment plans are available. Contact your assigned Group Coordinator prior to the first required payment deadline to set up a payment plan.
Flight Info
- You are responsible for booking your own flights, but we still need your flight info by DATE, to give to the resort so they know what time you will arrive. You can send that to us by filling out this form. You will fly into Cancun International Airport (CUN).
- You are also responsible for booking your own ground transportation to the resort and back to the airport. See below for information regarding booking your ground transportation.
In-Room Amenities
- 1 King bed or 2 Queen beds (subject to availability)
- Welcome bottle of Redwood Cabernet Sauvignon
- Exclusive beach bag (one per room, per stay)
- Balcony with chaise lounge, table, and chairs
- Breakfast table and two chairs
- Double whirlpool tub
- Double sink vanity
- Aromatherapy menu
- Pillow menu
- Bathrobes and slippers
- CHI bath amenities and Natura Bisse soap
- CHI hairdryer and straightener
- Minibar with sodas, bottled water, juices, domestic and imported beers
- Liquor dispenser
- Smart TV with personalized streaming via Google Chromecast
- Wireless internet
- Individually controlled A/C
Additional Nights Stay
If you would like to arrive earlier than DATE, or stay past DATE, please let us know when you fill out the room reservation form.
Adding Nights/Guests Upon Arrival at the Resort
As soon as the first person from the group has arrived at the resort we are not allowed to add extra nights or guests to your reservation. You will have to go to the front desk to add them. Also, the resort will not honor the contracted room rates and you will have to pay whatever the current room rate is at that time.
Included in Price
- Room taxes
- All-Inclusive Food & Beverage
- Free Wi-Fi
Excluded in Price
- Airfare — You are responsible for reserving your own flights.
- Ground Transportation — You are responsible for booking your own transportation to and from the airport and resort. (See "Ground Transportation" for more information)
- Travel Insurance — You are responsible for purchasing your own travel insurance policy, should you choose to do so. (See "Travel Insurance" for more information)
Room Categories in Room Block
- Grand Deluxe Garden View
- Grand Honeymoon Suite
- Grand Swim-Up Suite
- Grand Governor Suite
- Grand Family Suite
- Grand Presidential Suite
- Grand Three Bedroom Villa
- Grand Three Bedroom Swim-Up Villa
- Grand Three Bedroom Sunset Villa
- Grand Four Bedroom Villa
- Grand Four Bedroom Swim-Up Villa
- Grand Four Bedroom Sunset Villa
Reservation Dates
- Arrive: DATE
- Check-In is at 3:00 pm
- Ceremony: DATE
- Depart: DATE
- Check-Out is at 12:00 pm
There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.
Booking Information
The rates listed below are only available until DATE.
If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for that particular room category at that time. Yellow Umbrella Events does not have control over the rates the resort provides.
Grand Deluxe Garden View
Maximum capacity: 5 Guests
Bedding Options: 1 King bed or 2 Double beds (rollaway bed for 5th guest – child only)
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| Child (per child, ages 0-17) |
Grand Honeymoon Suite
Maximum capacity: 2 Adults
Bedding Options: 1 King bed
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults |
Grand Swim-Up Suite
Maximum capacity: 5 Guests
Bedding Options: 1 King bed or 2 Double beds (rollaway bed for 5th guest – child only)
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| Child (per child, ages 0-17) |
Grand Governor Suite
Maximum capacity: 5 Guests
Bedding Options: 2 King beds (rollaway bed for 5th guest – child only)
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| Child (per child, ages 0-17) |
Grand Family Suite
Maximum capacity: 7 Guests
Bedding Options: 2 Connecting Rooms – 1 King bed and 2 Double beds (rollaway bed for 7th guest – child only)
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| Child (per child, ages 0-17) |
Grand Presidential Suite
Maximum capacity: 7 Guests
Bedding Options: 2 Connecting Rooms – 1 King bed and 2 Double beds (rollaway bed for 7th guest – child only)
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| Child (per child, ages 0-17) |
Grand Three Bedroom Villa
Maximum capacity: 8 Guests
Bedding Options: 3 Bedrooms – 2 King beds and 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| Child (per child, ages 0-17) |
Grand Three Bedroom Swim-Up Villa
Maximum capacity: 8 Guests
Bedding Options: 3 Bedrooms – 2 King beds and 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| Child (per child, ages 0-17) |
Grand Three Bedroom Sunset Villa
Maximum capacity: 8 Guests
Bedding Options: 3 Bedrooms – 2 King beds and 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| Child (per child, ages 0-17) |
Grand Four Bedroom Villa
Maximum capacity: 12 Guests
Bedding Options: 4 Bedrooms – 2 King beds and 4 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| 9 Adults | |||
| 10 Adults | |||
| 11 Adults | |||
| 12 Adults | |||
| Child (per child, ages 0-17) |
Grand Four Bedroom Swim-Up Villa
Maximum capacity: 12 Guests
Bedding Options: 4 Bedrooms – 2 King beds and 4 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| 9 Adults | |||
| 10 Adults | |||
| 11 Adults | |||
| 12 Adults | |||
| Child (per child, ages 0-17) |
Grand Four Bedroom Sunset Villa
Maximum capacity: 12 Guests
Bedding Options: 4 Bedrooms – 2 King beds and 4 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | |||
| 2 Adults | |||
| 3 Adults | |||
| 4 Adults | |||
| 5 Adults | |||
| 6 Adults | |||
| 7 Adults | |||
| 8 Adults | |||
| 9 Adults | |||
| 10 Adults | |||
| 11 Adults | |||
| 12 Adults | |||
| Child (per child, ages 0-17) |
Wedding Information
As a reminder, the wedding ceremony will be held on DATE.
Below you’ll find links to NAME & NAME’s personal wedding website:
- Wedding website: not available
Guests can RSVP through the couple’s personal wedding website or directly with the couple. We (Yellow Umbrella Events) do not track RSVPs, we only manage the room reservations for the couple.
*At this time, the couple does not have a personal wedding website.
To be considered a part of NAME & NAME’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). To attend the wedding and/or participate in all of the wedding-related activities, you must stay at The Grand at Moon Palace Cancun as part of the wedding group room block.
If you stay at a different hotel/resort other than The Grand at Moon Palace Cancun, you will be considered a Non-Guest and will be charged an additional fee per person, per day for a Wedding Pass to attend the wedding ceremony and related events. The Wedding Pass allows guests access to the hotel during the ceremony and until the end of the reception. No exceptions will be made.
Wedding Pass fees are set by the Resort and are subject to change without notice at the discretion of the Resort. At this time, the Wedding Pass fee amount is not available, however, non-guests should expect to pay anywhere between $100.00 to $200.00 USD per person for a Wedding Pass.
Only credit card or currency in pesos will be accepted for payment. Wedding Passes are guaranteed for purchase only on the ceremony date. The hotel will only allow the purchase of Wedding Passes up to a maximum of 20% of the total number of guests. Guests 18 years old and up are required to present an official ID to access the hotel.
Cancellation Policy
If you cancel your reservation (or remove a guest(s) from the reservation) by DATE, the responsibility is a $100 per person cancellation fee. However, you can reduce the number of nights in your reservation up to this date without a cancellation fee.
If you cancel your reservation (or remove a guest(s) from the reservation) between DATE, and DATE, the responsibility will be 50% of the room total in the case of full reservation cancellation or 50% of the removed guest total. There is also a $100 per person cancellation fee. Also, if you reduce the number of nights in your reservation you will be responsible for 50% of the nights reduced. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation (or remove a guest(s) from the reservation) or reduce the number of nights in your reservation on or after DATE, the responsibility will be 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total. If you have travel insurance you can file a claim to get a refund based on their terms.
ANY changes to the reservation, even within the allowed modification window outlined below, may result in a fee; refer to the cancellation policy for terms. Additionally, all modifications must be made in writing to your group coordinator. No changes are accepted via phone call/voicemail.
Additionally, the resort will not allow the following modifications/changes to your reservation on or after DATE:
- Downgrading a room category
- Decreasing the number of nights in your reservation
- Removing a guest from your reservation (reducing the occupancy level in your room)
This resort will not allow any changes, including name changes, to your reservation after DATE.
What can you do with your reservation between DATE and DATE?
- Upgrade your room category, if an upgraded room category is available.
- Add extra nights, if additional nights are available.
- Add an additional guest or make a name change.
The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
If you do not purchase travel insurance and have to cancel your reservation, you may still have to pay for part or the full amount of your reservation.
If you purchased travel insurance and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.
Travel Insurance
If you have any questions about travel insurance please give Travel Insured a call at 800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and can not legally answer any insurance-related questions.
Not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred and the price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel insurance is definitely important and we recommend it for everyone. We personally buy it for our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.
This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose.
If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.
When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.
We strongly suggest that you call and verify what the policy covers if you have any questions. You can reach an insurance agent at 800-243-3174.
Ground Transportation
Ground transportation to the resort and back to the airport is not included with your room reservation; Yellow Umbrella Events does not coordinate ground transportation to the resort.
We recommend booking transportation with Canada Transfers, however, you are welcome to make arrangements with any transportation company you choose.
If you’d like to book ground transportation with Canada Transfers, just click the button below:
- You must have your flight information first. The closest airports to the resort are Cancun International Airport (CUN). This is where the transportation company that you book will pick you up.
- Please schedule your ground transportation directly with the transportation company at least 3-4 weeks before you depart.
- Any updates to your flight info or any needed changes to the transfers must be updated directly with the transportation company. Yellow Umbrella Events does not have access to make any changes or updates.
Americans with Disabilities Act
Since the hotel is not located in the United States, they’re not required to be in compliance with the U.S. Americans with Disabilities Act of 1990. The Hotel has a limited number of accessible guest rooms that are available on a first-come, first-served basis. We can request an accessible room for you but it’s never guaranteed.
Public areas and restaurants at the Hotel are wheelchair accessible, just not wheelchair friendly. If you need to rent a wheelchair, scooter, or other medical supplies, you can do so through Playa Mobility. Click here to visit their website.
For accessible round trip transportation, past clients have used Happy Shuttle. Click here to visit their website.
Room Reservation FAQs
Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card, all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page.
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card I have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
Yes. Just email us with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to us so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. All you need to do is send your dedicated reservation specialist the following information.
1. Their name as it appears on their passport.
2. Their birthdate.
3. Their email address.
4. Arrival Date
5. Departure Date
If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
Yes. Just send your dedicated reservation specialist an email with the name of the guest to be removed from the reservation along with the following information for the new guest taking their place.
1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date
Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
First, send us an email (we have to have it in writing) letting us know you need to cancel your reservation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines once you submit your claim, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance, you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
No, not necessarily. This will depend on a few factors like the type of room category each person books since each room category could be in different areas of the resort and how full the resort is at the time of the event.
When you make your reservation you can send the request to us in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
No. Mexico has the same electrical outlets as we do in the U.S.
Mexico has banned smoking in all public places effective January 2023. Some of the places tourists can no longer smoke in include beaches, parks, hotels, and restaurants. If you are caught smoking in public, you may be fined. Some resorts have designated outdoor smoking areas for smokers.
Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.
If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an email with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!
Amenities
Imagine a vacation where everyone actually gets what they want. The Water Park is the heart of it—waterslides, wave pools, lazy rivers, splash zones. But there’s more: nine pools, spa time, evening entertainment, a nightclub. Parents get their moment. Kids get theirs. Nobody’s left out. That’s what The Grand delivers.
O Spa at Moon Palace
Grand vacations call for unrivaled indulgence, and relaxation and ultimate tranquility is what you’ll find at our world-class spa facilities. Choose from a wide variety of massages, special treatments, facials, and beauty services to boost your physical, mental and spiritual wellbeing ($). Spa services are exclusively available for guests 18 years of age or older.
Exceptional Golf
The 27-hole Jack Nicklaus Signature course at nearby Moon Palace Cancun is a lush, tropical paradise for golfers of all levels. Looking to improve your swing? Get expert instruction and personalized tips from certified pros at the Moon Palace Golf Academy ($).
Learn more >
FITNESS
Stay on course with your fitness goals at Moon Palace The Grand – Cancun with the help of our fitness center which features robust cardio and resistance equipment, combined with amazing views. Opening hours: 6:00 a.m. to 10:00 p.m. Find out more on the Palace Resorts App.
THE PLAYROOM
This paradise for our youngest guests features the latest in gaming and immersive play. Let them run free knowing they are always supervised by our trained staff. Children under 4 years must be supervised by an adult guest at all times.
NON-MOTORIZED WATER SPORTS
Mornings by the sea are made for adventure. Grab a kayak, hop on a catamaran, or try paddleboarding—each offering a closer connection to the ocean and its rhythm.
NATIVO CASA DE TUESTE
A haven for discerning coffee and chocolate aficionados. Let our expert baristas and pastry chefs guide you on a flavorful journey.
Dining & Bars
Featured Restaurants
A symphony of flavors awaits. Like a masterfully composed score, your culinary journey begins with a bold overture at our signature restaurants. As a guest of Moon Palace The Grand – Cancun, your experience goes beyond our own exceptional venues. You’re also invited to explore the rich culinary offerings of Moon Palace Cancun and Moon Palace Nizuc – Cancun, unlocking access to over 25 distinctive dining experiences. This gastronomy on a grand scale—refined, diverse, and always in perfect harmony with your appetite.
CASA MIA
Open your senses and let your hosts lead you down an untrodden path of Mexican signature flavors. Revel in a childlike anticipation, for every dish is unconventional and thoroughly unexpected. Here, a culinary adventure awaits at every corner.
- Dress Code: Smart Casual
- Dinner: 6:00 p.m. - 11:00 p.m.
- Reservations available through resort app
JC STEAKHOUSE
Get your taste buds ready for an authentic steakhouse experience—there’s nothing quite like it in the Caribbean. Choose from a variety of mouthwatering dishes prepared exactly as you wish.
- Dress Code: Smart Casual
- Dinner: 5:00 p.m. – 11:00 p.m.
- Reservations available through resort app
JADE
Immerse yourself in a pan-asian culinary experience of age-old flavors with a contemporary slant, where innovative chefs transform their favored seasonal ingredients into modern masterpieces.
- Dress Code: Smart Casual
- Dinner: 5:30 p.m. – 11:00 p.m.
- Robata Grill: 5:30 p.m. – 11:00 p.m.
- Reservations available through resort app
LE CHATEAU
Savor French haute cuisine, course after exquisite course. Revel in the majesty of traditional techniques and the freshest ingredients, combined to deliver culinary transcendence.
- Dress Code: Formal
- Dinner: 6:00 p.m. – 11:00 p.m.
- Reservations available through resort app
AGRA
Step inside for authentic Indian cuisine. Let the captivating aromas envelop you as you delight in recipes prepared with exotic spices. The flavors of Agra are also available for dinner at our oceanfront Palapa Pelicanos from Thursday to Saturday.
- Dress Code: Smart Casual
- Dinner: 6:00 pm – 11:00 pm.
- Restaurant opens every day. Palapa Pelicanos from Thursday to Saturday only.
- Reservations available through resort app
RIVIERA MAYA
The perfect place for traditional Mayan cuisine, near our lush Jack Nicklaus Signature golf course. Enjoy authentic options for breakfast, before tee time. Or savor Yucatan flavors for lunch or dinner.
- Dress Code: Casual
- Breakfast: 7:00 a.m. – 11:30 a.m.
- Lunch: 12:00 p.m. – 4:30 p.m.
- Dinner: 6:00 p.m. – 11:00 p.m.
- Reservations available through resort app
NINTH PIN
Spend the afternoon bowling while nibbling on crispy potato skins, irresistable whiskey cake, and deliciously crafted cocktails. Show off your bowling skills with your favorite company, and whatever you do– stay away from the gutter.
- Dress Code: Casual
- Bar: 10:00 a.m. – 12:00 a.m.
- Snacks: 11:00 a.m. – 10:00 p.m.
LA CANTINA
Immerse yourself in the flavors of authentic Mexican cuisine. Delight in the colorful, fresh ingredients combined to give you a taste of the richness of Mexico.
- Dress Code: Casual
- Breakfast: 7:00 a.m. - 11:00 a.m.
- Dinner: 5:30 p.m. - 11:00 p.m.
- Reservations available through resort app
THE GRILL
Take your taste buds on a journey to South America for authentic Argentinean pampas experience. Bring your appetite for mouthwatering grilled delights prepared with fire and flair.
- Dress Code: Smart Casual
- Lunch: 11:00 a.m. to 4:30 p.m.
- Dinner: 6:00 p.m. to 11:00 p.m.
- Reservations available through resort app
CUSCO
Rise and shine to a vibrant breakfast or linger over a leisurely lunch. Cusco’s international buffet serves up global favorites and fresh surprises at every turn.
- Dress Code: Casual
- Breakfast: 7:00 a.m. - 11:00 a.m.
- Lunch: 12:30 p.m. - 4:30 p.m.
TAVOLA
An Italian dining experience in the Mexican Caribbean. Enjoy bite after delectable bite of favorites from the old country prepared with the freshest ingredients.
- Dress Code: Casual
- Lunch: 12:00 p.m. – 5:00 p.m.
- Dinner: 6:00 p.m. – 11:00 p.m
- Reservations available through resort app
LA TRATTORIA
With its refined atmosphere, fresh ingredients, and traditional techniques La Trattoria is the perfect place to enjoy Italian cuisine at its best.
- Dress Code: Formal
- Dinner: 6:00 p.m. - 11:00 p.m.
- Reservations available through resort app
BOULANGERIE
Inspired by a French cafe, this coffee shop crafts every item with care, the bread is baked every day, the chocolates are hand-painted carefully, and the coffee is always fresh.
- Dress Code: Casual
- Open 24 hours
TAPAS Y VINO
Treat your palate to a multi-sensory experience inside elegant surroundings with the finest Spanish tapas, carefully paired with our extensive wine list featuring some of the most exquisite vintages from around Span and beyond. Our friendly staff will make sure your visit is nothing short of extraordinary.
- Dress Code: Casual
- Hours: 4:00 p.m. – 11:00 p.m.
JOE'S DECK
Savor your favorite cocktails and snacks without having to leave your lounger or the spectacular views of the Caribbean. This beach club is a kind reminder all you need in paradise is great food and refreshing sips.
- Dress Code: No dress code required
- Hours: 11:00 a.m. – 5:00 p.m.
CARIBENO
The scenic beauty of the Yucatan coastline will be your witness as you indulge your appetite with delicious seafood served with exotic ingredients and exclusive recipes.
- Dress Code: Casual
- Breakfast: 7:00 a.m. - 11:30 a.m.
- Lunch: 12:30 p.m. - 4:30 p.m.
- Dinner: 6:00 p.m. - 11:00 p.m.
- Reservations available through resort app
FLAVORS, MAGIC & CIRCUS FUN
Step right up to Circus, our first family restaurant in Cancun designed by kids, for kids. This vibrant, circus-themed dining spot serves kid-approved dining, colorful desserts, and more. With lively entertainment and magical decor, it’s an all-inclusive experience the family will love.
- Dress Code: Smart Casual
- Dinner: 6:00 p.m. - 11:00 p.m.
- Reservations available through resort app
HABIBI
A traditional belly-dance performance spills into the golden world of “mezze” in this wonderful Lebanese dining experience.
- Dress Code: Smart Casual
- Breakfast: 7:00 a.m. – 11:00 a.m.
- Lunch: 12:30 p.m. – 4:00 p.m.
- Dinner: 6:00 p.m. -11:00 p.m.
- Reservations available through resort app
THE GRAND BUFFET
Savor exquisite flavors from around the world in elegant surroundings. Whether it’s breakfast, lunch, or dinner, prepare for an elevated buffet experience unlike any other.
- Dress Code: Casual
- Breakfast: 6:30 a.m. - 11:30 a.m.
- Lunch: 12:30 p.m. - 4:30 p.m.
- Dinner: 6:00 p.m. - 11:00 p.m.
MOMO
Experience a refined Asian dining experience, a blend of fresh flavors and innovative techniques that create out-of-this-world Pan-Asian cuisine in the Mexican Caribbean.
- Dress Code: Smart Casual
- Dinner: 6:00 p.m. - 11:00 p.m.
- Teppanyaki: 5:30 p.m. - 11:00 p.m.
- Reservations available through resort app
- Reservations are required for Teppanyaki tables. The maximum number of guests for a Teppanyaki table is 8 people.
LOS TACOS
Savor the essence of Mexico through some of the most traditional taco recipes, each painting a signature flavor of every corner of Mexico and best served with local favorites like guacamole, spring onions, and roasted cactus leaves. Each taco is crafted with traditional ingredients that best describe the heart of our culture and beautifully paired with Mexico’s signature beverage– Mezcal. Whether for lunch or dinner, these tacos never fail to delight.
- Dress Code: Casual
- Hours: 11:00 a.m. – 6:00 p.m.
Featured Bars
Dance until the early hours in the Mexican Caribbean, enjoy your favorite bevvy while cheering on your favorite team, or opt for laid-back vibes and live music. The choice is yours.
LEAGUE'S
Surround yourself with wall-to-wall sports action on high-definition screens, plus made-to-order gourmet snacks, handcrafted cocktails, and a curated selection of beverages—all in the easygoing spirit of your favorite hometown bar.
- Dress Code: Casual
- Bar: 10:00 a.m. – 1:00 a.m.
- Snacks: 11:00 a.m. – 11:00 p.m.
KASSETTE KARAOKE
Prepare to wow the crowd with your vocal prowess and turn the spotlight into your personal playground. The stage is perfectly tuned for you to belt out your favorite tunes.
- Dress Code: Smart Casual
- Open Tuesday - Sunday
- Family Time: 6:00 p.m. – 9:00 p.m.
- Adults Only: 9:00 p.m. – 1:00 a.m.
- Reservations available through resort app
COCO BAR
If you’re looking for a place to grab a drink, Coco Bar is perfect for a natural refreshment. Pair this beautiful beachside scene with a fresh coconut served with savory rum-infused cocktails.
- Dress Code: No dress code required
- Bar: 12:00 p.m. – 5:00 p.m.
UNIQUE DAY CLUB
Escape the everyday under the Caribbean sun. Crafted cocktails, refreshing beers, drinks, snacks, and more come together at this adults-only hangout spot, with live DJs on selected days. Complimentary cabanas are available for groups of up to 6 people when purchasing one bottle of liquor. For Diamond Members and Resident Members, these cabanas are available at no additional cost.
- Dress Code: No dress code required
- Bar: 9:00 a.m. – 6:00 p.m.
- Snack service (dedicated menu): 11:00 a.m. – 5:00 p.m.
- Exclusively for adults (18+)
LOBBY BAR
Settle into the perfect cocktail bar with freshly prepared cocktails to your liking, wrapped by the stunning decoration that triggers a relaxing mood from the moment you arrive.
- Dress Code: Casual
- Hours: 9:00 a.m. – 1:00 p.m.
SWIM-UP BAR CARIBENO
There’s only one way to enjoy the Caribbean sunshine – and that’s by spending it poolside. Sip from our collection of upscale spirits, a savory cocktail, or an ice-cold beer – perfectly paired with our assortment of delectable snacks.
- Dress Code: No dress code required
- Bar: 9:00 a.m. – 8:00 p.m.
- Snacks: 11:00 a.m. – 4:30 p.m.
THE LIBRARY
Inspired by the Prohibition Era in the Roaring ’20s, The Library is a place to indulge in a fascinating period in history. Choose from a variety of crafted cocktails that will transport you back to the bootlegging streets of New York. There’s even a hidden entrance, adding to the allure—just make your way to the secret bookcase. This bar is exclusively for adults.
- Dress Code: Smart Casual
- Hours: 6:00 p.m. – 1:00 a.m.
- Exclusively for adults (18+)
NINTH PIN
Spend the afternoon bowling while nibbling on crispy potato skins, irresistable whiskey cake, and deliciously crafted cocktails. Show off your bowling skills with your favorite company, and whatever you do– stay away from the gutter.
- Dress Code: Casual
- Bar: 10:00 a.m. – 12:00 a.m.
- Snacks: 11:00 a.m. – 10:00 p.m.
SWIM-UP BAR CUSCO
With every new day in paradise, you have an excellent reason to celebrate your time away from it all. So swim up to our poolside bar, sip on one of our signature cocktails carefully crafted, and drift leisurely into a serene state.
- Dress Code: No dress code required
- Bar: 9:00 a.m. – 6:00 p.m. (Daily)
- Snacks: 11:30 a.m. – 4:30 p.m. (Wed - Sun)
Resort Information
Resort Address
Moon Palace The Grand – Cancun Cancun - Chetumal Km 36.5, Riviera Maya, 77500 Cancun, Q.R., Mexico
Check-in Policy
Check In: 3:00 PM
Check Out: 12:00 PM
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds