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Welcome, Family & Friends!
We are so excited to be able to share our upcoming Wedding with you at the Hard Rock Hotel Riviera May in Puerto Aventuras, Mexico (just south of Playa del Carmen). Your presence at our wedding means the world to us.
Cheryl & Shea Bailey, of Yellow Umbrella Events, a destination wedding event company, have been amazing with helping us with all the booking details. They have worked to secure a group rate with the resort and will be helping all of our guests book their travel accommodations for our wedding on Friday, December 20th, 2019.
Should you have any questions related to traveling, please contact Shea. You can reach him by email shea@yellowumbrellaevents.com, or call 512-955-1320.
ACCOMMODATIONS
Hard Rock Hotel Riviera Maya appeals to luxury travelers and spa enthusiasts seeking all-inclusive pampering. This sensational resort provides the perfect setting for relaxation and fun in the sun. Each guest enjoys all-inclusive access to upscale restaurants and bars, daily and nightly entertainment and comfortable guestrooms that feature 24-hour room service, nightly turndown service, a flat-screen LCD satellite television, a Hydro Spa tub, Rock Spa bath amenities, bathrobes, slippers and a fully stocked mini-bar complete with liquor dispenser, sodas, bottled water and domestic beers.
The upscale Rock Spa provides a wide variety of splendid services while family-friendly amenities including a themed kids club, Teen Lounge, unlimited snacks, outdoor family and kid’s pools, snorkeling and kayaking activities ensure unforgettable stays for each and every guest.
Limitless All Inclusive:
Now guests have a limitless amount that they can use towards selected tours, Rock Spa® sessions, beauty salon services, romantic and special dinner events, Rock Shots® photo packages, golf and much more.
For a list of services a check out the Spa Menu and price list.
Service Fee: A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive Promotion on all services or products. Service fee can only be paid with cash, room charge, and credit card.
Room Categories in Room Block
1. Deluxe Gold – 2 Double Beds – 0 Rooms Available
2. Deluxe Gold – 1 King Bed – 0 Room Available
3. Deluxe Platinum – 2 Double Beds – 0 Room Available
Room quantities will change as new reservations are made and may not be 100% accurate at the time of your room reservation request.
The room categories listed above were selected by Kayla & Juan for their contracted room block. There are only a certain number of rooms available (listed above) in each category and are on a first come, first serve basis.
If you would like to upgrade to a different room category you have the option to do so based on availability, all you need to do is select the upgraded room category you are interested in when you fill out the room registration form.
Upgraded room prices are listed below and are subject to change since they are not part of the original room block.
Trip Deposit & Payment Schedule
- A $100.00 per person deposit is all you need to reserve your room.
- September 2nd, 2019 is the deadline to get a guaranteed reserved room. Any reservations requested after that date are based on availability and not guaranteed.
- Additional payments towards your balance can be made at any time (monthly) by contacting Shea before the final payment is due.
- 60% of your trip is due by September 2nd, 2019.
- Full payment of your trip is due by October 16th, 2019.
Reservation Dates
- Arrive: Tuesday, December 17th, 2019
- Wedding Ceremony: Friday, December 20th, 2019
- Depart: Sunday, December 22nd, 2019
- There is a 3 day minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form and I will check with the resort to ensure availability.
In-Room Amenities
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Minibar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Room size:482 sq ft
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Pricing for Room Upgrades & Additional Nights Stay
If you would like to upgrade your room category, arrive earlier than December 17th or stay past December 22nd, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates or upgrade your room, I just need to confirm availability and pricing with the resort.
Riviera Maya & Cancun area Eco Tax
*As of January 1st, 2019, The government of the Municipality of Benito Juarez Quintana Roo has added an Environmental Tax applicable to all visitors per room per night. A tax of 26 Mexican pesos, (approx. 1.40 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel upon check-out. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Included in Price
- Room taxes
- All-Inclusive Food & Beverage
- Private Round Trip Airport Transfers
- Limitless All-Inclusive Tours, Spa, & Beauty Salon Services (25% service fee applies).
- 24 Hour Room Service
Excluded in Price
- Airfare. You are responsible for reserving your own flights.
- Trip Insurance (Prices Below): I highly recommend getting insurance but you have the option to decline when filling out the room reservation form. (Learn more about the insurance here).
Child Room Rates
- Children 3 years old and younger stay for free when sharing a room with parents.
- Children 4 – 17 years old: Prices listed below.
Travel Insurance Rates
- To learn more about the Trip Insurance click here.
- Travel Insurance is not included in the room rates listed below.
- The Insurance offered is from a 3rd party and is not part of Yellow Umbrella Events.
- You will have to option to accept or decline the insurance during the reservation process.
- If you initially decline the insurance but would like to add it back, you have that option up until the final payment date of October 16th, 2019.
- Insurance added after 14 days from making your reservation will not cover the “Cancel for Any Reason” section of the policy, but you will be covered for the Medical portion of the policy.
**New York State Residence: This travel insurance plan does not cover the “Cancel For Any Reason” section of the policy in your state. If you choose not to get this protection but are still interested you can review other options by searching for “Travel Insurance” in a Google search.**.
**Very Important Information**
Because the wedding is so close to Christmas, the per person/per night price is different for the last night. If you arrive on the 17th and depart anytime up until the of the 21st the prices are the same. However, if you want to stay the night of the 21st or any night after that, the per person/per night prices will be higher. Please see the prices below.
Deluxe Gold – 2 Double Beds
Contracted Room Category
Maximum capacity: Up to 4 guests including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights (any 3 nights between the 17th – 21st)
- Single Occupancy – $1005.50
- Double Occupancy – $635.00 per person
- Triple Occupancy – $630.50 per person
- Quad Occupancy – $628.34 per person
- Child (ages 4 – 17) – $252.50 per child
4 Nights (from the 17th – 21st)
- Single Occupancy – $1311.50
- Double Occupancy – $817.50 per person
- Triple Occupancy – $811.50 per person
- Quad Occupancy – $808.62 per person
- Child (ages 4 – 17) – $307.50 per child
5 Nights (from the 17th – 22nd)
- Single Occupancy – $1868.50
- Double Occupancy – $1122.50 per person
- Triple Occupancy – $1067.84 per person
- Quad Occupancy – $1040.62 per person
- Child (ages 4 – 17) – $362.50 per child
6 Nights (from the 17th – 23rd)
- Single Occupancy – $2425.50
- Double Occupancy – $1427.50 per person
- Triple Occupancy – $1324.18 per person
- Quad Occupancy – $1272.62 per person
- Child (ages 4 – 17) – $417.50 per child
7 Nights (from the 17th – 24th)
- Single Occupancy – $2425.50
- Double Occupancy – $1427.50 per person
- Triple Occupancy – $1324.18 per person
- Quad Occupancy – $1504.62 per person
- Child (ages 4 – 17) – $417.50 per child
Deluxe Gold – 1 King Bed
Contracted Room Category
Maximum capacity: Up to 2 guests including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights (any 3 nights between the 17th – 21st)
- Single Occupancy – $1005.50
- Double Occupancy – $635.00 per person
4 Nights (from the 17th – 21st)
- Single Occupancy – $1311.50
- Double Occupancy – $817.50 per person
5 Nights (from the 17th – 22nd)
- Single Occupancy – $1868.50
- Double Occupancy – $1122.50 per person
6 Nights (from the 17th – 23rd)
- Single Occupancy – $2425.50
- Double Occupancy – $1427.50 per person
7 Nights (from the 17th – 24th)
- Single Occupancy – $2425.50
- Double Occupancy – $1427.50 per person
Deluxe Platinum – 2 Double Beds
Upgraded Room Category
Price Subject to Change
Maximum capacity: Up to 4 guests including children. Prices include round-trip private transportation but does not include Travel Insurance.
3 Nights (any 3 nights between the 17th – 21st)
- Single Occupancy – $1068.50
- Double Occupancy – $665.00 per person
- Triple Occupancy – $650.50 per person
- Quad Occupancy – $643.25 per person
- Child (ages 4 – 17) – $252.50 per child
4 Nights (from the 17th – 21st)
- Single Occupancy – $1395.50
- Double Occupancy – $857.50 per person
- Triple Occupancy – $828.50 per person
- Quad Occupancy – $1070.75 per person
- Child (ages 4 – 17) – $307.50 per child
5 Nights (from the 17th – 22nd)
- Single Occupancy – $1982.50
- Double Occupancy – $1178.50 per person
- Triple Occupancy – $1106.52 per person
- Quad Occupancy – $1070.75 per person
- Child (ages 4 – 17) – $362.50 per child
6 Nights (from the 17th – 23rd)
- Single Occupancy – $2569.50
- Double Occupancy – $1499.50 per person
- Triple Occupancy – $1374.86 per person
- Quad Occupancy – $1313.00 per person
- Child (ages 4 – 17) – $362.50 per child
7 Nights (from the 17th – 24th)
- Single Occupancy – $3156.50
- Double Occupancy – $1820.50 per person
- Triple Occupancy – $1643.20 per person
- Quad Occupancy – $1555.25 per person
- Child (ages 4 – 17) – $362.50 per child
BOOKING INFORMATION
*Very Important – Please Read*
To be considered a part of Kayla & Juan’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Hard Rock Riviera Maya as part of the wedding group.
If you do not make your reservation within this room block, there will be an additional $115 per person to attend the wedding ceremony and related events. If you stay at a different resort other than Hard Rock Riviera Maya you will only be guaranteed access on the day of the wedding (December 20th, 2019) and will be escorted off of the property at 11:00 PM, no exceptions.
- A $100.00 per person deposit is all you need to reserve your room.
- September 2nd, 2019 is the deadline to get a guaranteed reserved room. Any reservations requested after that date are based on availability and not guaranteed.
- 60% of your trip balance is due by September 2nd, 2019
- The deadline for the balance to be paid in full is October 16th, 2019.
- You may make any additional payments at any time up to the balance due date of October 16th, 2019.
- To learn more about how Wedding Group rates work please click here.
Reservation Cancellation Policy
If you did not purchase the travel insurance and have to cancel your reservation you are still responsible for the full amount of your reservation plus the $150 per person cancellation fee.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance, but you are still responsible for the $150 per person cancellation fee.
Once a reservation is booked there is a $150 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee also applies to all cancellations that result in a re-booking.
Any changes made to your booking after the balance due date will be subject to a $25 per person change fee. Any changes requested after the balance due date must be paid for in full upfront even before they are confirmed.
If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an e-mail with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!
AMENITIES
Music is just the beginning. Hard Rock is about living in the moment—whether it’s an incredible weekend with friends or a memorable family vacation. And Hard Rock Hotel Riviera Maya is the perfect stage for experiences of a lifetime with modern accommodations and luxury amenities.
ROCK SPA
The largest spa in the Caribbean with 75 treatment rooms, the exclusive and exuberant Rock Spa® features steam rooms, hydrotherapy current pools, lavish surroundings, and even a personal spa butler to bring you nothing short of paradise perfected. Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen.
Limitless All Inclusive:
Now guests have a limitless amount that they can use towards Rock Spa® sessions and beauty salon services.
For a list of services a check out the Spa Menu and price list.
Service Fee: A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive Promotion on all services or products. Service fee can only be paid with cash, room charge, and credit card.
THE BODY ROCK FITNESS CENTER
Open daily from 6 AM to 10 PM, our Body Rock® Fitness Center features all you need to stay active during your stay at the Hard Rock Hotel Riviera Maya. Find inspiration with daily classes, expert instruction, professional equipment, and world-class facilities.
BODY ROCK®
- Spinning
- Boot Camp
- TRX
YOGA TEMPLE
- Ashtanga Yoga
- Vinyasa Flow
- Sound Healing Meditation
- Yoga Dance
- Power Yoga
*Classes are subject to change and cancellation without notice.
LES MILLS FITNESS
Les Mills is the world’s largest provider of movement-to-music fitness experiences. Hard Rock Hotel Riviera Maya will offer 14 programs, 10 which are classified as “Group Fitness”, four which are High Intensity Interval Training (HIIT) programs and one that is classified as “Youth Fitness”.
- Classes programming will change weekly.
- There will be one 60-minute class in the morning and two 30-45 minute classes in the afternoon/early.
- Les MIlls classes will be at the Yoga Temple.
- Click here to see what classes are offered.
Hard Rock Golf Club
Located in the ideal area of Quintana Roo, the Hard Rock Golf Club™ Riviera Maya features stunning natural beauty surrounded by exotic wildlife and ancient Mayan ruins and it was designed by Robert von Hagge as one of the first courses of the modern era. This is more than just a game with 18 flawless holes and 7,136 yards of challenging play. With limitless golf included in your stay, it’s time to tee up and make your approach to rock & roll glory today.
ROXITY KIDS CLUB
Give the kids their own piece of paradise with the Hard Rock Roxity Kids Club™ . Here, endless entertainment awaits with tons of activities, games, crafts, and music. While the kids are off in the ultimate hangout place making friends, forming bands, and having the time of their lives, parent
With different themes every day, no two shows are ever the same at the Hard Rock Roxity Kids Club™. The kids can take part in everything from arts and crafts, snorkeling, talent shows, to epic pool parties.
- Open daily from 10:00 am to 10:45 pm
- Click here to see the activity schedule.
MUSIC LAB
Introducing the ultimate way to live out your fist-pumping guitar-shredding fantasy with expert instruction and accelerated stage training at the Music Lab of the Hard Rock Hotel Riviera Maya. As part of your all inclusive stay, there’s no experience needed and all guests ages 12 and over are welcome to play. Enjoy fame, amigo. As far as we’re concerned, you’re in the band.
DINING & BARS
Here, dining is about more than food. It’s a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at incredible All Inclusive restaurants. It’s access to everything from authentic Brazilian Rodizio at Ipanema and Asian fusion at Zen, to decadent steak at Toro for adult guests and snacks by the pool at Float. And of course, 24-hr room service whenever you want. Because this is paradise. And why not?
Fresh Fix provides lighter food options for the health conscious traveler and are available as part of the dinner menus at Frida, Ciao, Ipanema, Zen, Toro, Los Gallos and Le Petit Cochon.
THE MARKET
Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Cuisine: International Buffet
Service: Breakfast and Themed night Dinner
Schedule:
Breakfast: 7:00 hrs to 12:00 hrs
Lunch: 13:00 hrs to 16:00 hrs
Dinner: 18:00 hrs to 23:00 hrs
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
PIZZETO
Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.
Cuisine: Dig into brick-oven style pizza that’s piping hot and crispy with salads, soups and à carte pastas.
Schedule: 10:00 hrs to 18:00 hrs
Dress Code: Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
FRIDA
Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties à la carte.
We accept reservations and walk-ins.(You can make your reservation directly at the Restaurant from 09:00 AM)
Cuisine: Mexican à la carte
Schedule:
Dinner: 17:00 hrs – 22:00 hrs
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
IPANEMA
Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.
Cusine: Authentic service in true Brazilian style. Indulge in the finest cuts of beef, pork, poultry and more, cooked fresh over spitfire and sliced tableside just for you.
Schedule
Breakfast: 07:00 hrs to 11 hrs
Dinner: 17:30 hrs to 22:00 hrs
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
ZEN
From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served à la carte.
Cuisine: Find your Zen at our Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.
Schedule:
Dinner: 17:30 hrs to 22:00 hrs
We accept reservations and walk-ins.(You can make your reservation directly at the Restaurant from 09:00 AM)
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
TORO
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte.
This restaurant welcomes families with children.
Cuisine: Buffet restaurant, lunch international style. Steak House themed dinner.
Schedule
Dinner: 18:00 hrs to 22:00 hrs
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
We accept reservations and walk-ins. (You can make your reservation directly at the Restaurant from 09:00 AM
LE PETIT COCHON
Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.
Cuisine: French
Schedule: 17:30hrs to 22:00hrs
We accept reservations and walk-ins.
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
LOS GALLOS
An icon of Latin American cuisine, generating countless of flavors, customs and traditions. Los Gallos boasts a magnificent decorative ambiance and freshly prepared classic Mexican cuisine: tacos, tlacoyos, fajitas… it is all part of our vocabulary.
Located in Heaven for all adult guests.
Cuisine: Mexican à la carte
We accept reservations and walk-ins. (You can make your reservation directly at the Restaurant from 09:00 AM)
Schedule
Dinner: 17:00 hrs to 22:00 hrs
Dress code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
CIAO
Savor the finest Italian specialties à la carte as you take your taste buds on a journey to the heart of culinary paradise. We’ve got your favorite table ready and waiting.
Cuisine: Sit down to an Italian feat at our very own fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepares pasta dishes.
Schedule
Breakfast Buffet: 7:00hrs to 12:00 hrs
Lunch: 13:00hrs to 16:00 hrs
Dinner: 17:30hrs to 23:00hrs
We accept reservations and walk-ins.(You can make your reservation directly at the Restaurant from 09:00 AM)
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)
FLOAT
Enjoy snacks by the pool with a selection of top-shelf cocktails to match.
Cuisine: Snacks on the side of the pool
Schedule: 10hrs to 17hrs
CAFETTO
Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee, and tea throughout the day.
Cuisine: Continental breakfast, snacks, coffee and tea
Schedule: Breakfast – 6hrs to 10hrs, Snacks, coffee and tea – until 23hrs
DIVE
Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.
Cuisine: Snacks on the side of the pool
Schedule: 10hrs to 17hrs
FEATURED BARS
With stylish and legendary bars, we took top-shelf to the very top shelf. Sip with sophistication at Martini Bar with old favorites and new spirits. Lounge in style at the Rhythm Bar and a relaxing environment. Or, take it through the night at the exclusive Heaven Bar & Lounge.
SUN BAR
The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.
FLOAT
Enjoy a legendary cocktail menu by the pool with all the Hard Rock excess you can handle.
DIVE SWIM UP BAR
Located at the heart of the Heaven pool, Dive features a swim-up bar so you won’t have to leave the water to top off your drink.
MARTINI BAR
Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.
Located at Heaven for all adult guests.
CLUB HEAVEN
Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.
Located at Heaven for all adult guests
Open Thursday to Saturday 11:00 PM – 2:00 AM
RHYTHM BAR
Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool.
Located at Heaven for all adult guests.
THE CAVERN – TEEN LOUNGE & CLUB
Your teen shows all the classic signs of a mega Rock Star. So we’ve carved out an exclusive space for a backstage experience even the most extravagant junior icons enjoy. Besides, all the fun teens can have at the beach with snorkel, kayaks and a climbing wall. They can also play volleyball, football on the sand or in the pool.
And because it’s all included, your rock-style family vacations will never make you throw the house out the window. Open from 10AM to 11PM.
Table Hockey, Movies, Pool table, Video games
IN-ROOM DRINKS
We even packed your room with a personal liquor dispenser, premium brands, and a fully stocked Mini Bar with domestic beer, bottled water, and juice. Because that’s how we do paradise.
RESORT INFORMATION
Resort Address
- Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Mexico
Check-in Policy
- Check-In: 3:00 PM
- Check Out: 12:00 PM
- The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.