Nick & Des
June 23, 2027
WELCOME, FAMILY & FRIENDS!
We are so excited to share our upcoming Wedding with you at Hyatt Ziva Cancun in gorgeous Cancun, Mexico. Your presence at our wedding means the world to us!
Yellow Umbrella Events, a destination wedding travel company, has been amazing in helping us with all the resort details. We have set up a wedding room block with the resort, specific to our group, and the team at Yellow Umbrella Events will be assisting all our guests in reserving your rooms for our wedding on Wednesday, June 23, 2027.
Should you have any questions related to traveling, please contact Monica, your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.com or call 512-955-1320.
Please scroll through the page or click the links below to take you to a particular section.
However, we recommend reviewing all sections!
Table of Contents
- Accommodations
- Trip Deposit & Payment Schedule, Flight Info
- In-Room Amenities
- Additional Nights Stay, Adding Nights/Guests Upon Arrival
- What’s Included/Excluded in the Room Pricing
- Room Categories in Room Block, Reservation Dates
- Booking Information & Room Pricing
- Wedding Information
- Cancellation Policy
- Travel Insurance
- Ground Transportation
- Americans with Disabilities Act
- Room Reservation FAQs
- Resort Amenities
- Dining & Bars
- Resort Information
Accommodations

Trip Deposit & Payment Schedule
- A deposit of $100 Per Person is all you need to reserve your room. This deposit payment will be paid and processed at the time you make your reservation. This option is available up to 1 week prior to the first required payment deadline (see below).
- Wednesday, January 6, 2027, is the deadline to get an available room in the room block. Any reservations requested after this date have to be requested with the resort and room availability and contracted rates are not guaranteed.
- A payment equal to 50% of your room reservation is due by Wednesday, January 6, 2027. The resort reserves the right to cancel the reservation if payment is not made by this date.
- Full payment of your room reservation is due by Wednesday, April 7, 2027. The resort reserves the right to cancel the reservation if payment is not made by this date.
- Payment plans are available. Contact your assigned Group Coordinator prior to the first required payment deadline to set up a payment plan.
Flight Info & Ground Transportation
- You are responsible for booking your own flights, but we still need your flight info by Friday, May 7, 2027, to give to the resort so they know what time you will arrive. You can send that to us by filling out the form on this page. You will fly into Cancun International Airport (CUN).
- Nick & Des will be providing ground transportation from the airport to the resort upon your arrival. You are responsible for booking your own ground transportation from the resort to the airport upon your departure. See below for information regarding booking your ground transportation.
In-Room Amenities
- 1 King size bed or 2 double beds (subject to availability at time of check-in; some suites also have a sofa bed)
- Sitting area
- Floor to ceiling windows with blackout drapes
- Private, furnished balcony or terrace
- Complimentary mini bar
- Individual air conditioning and heat control
- Laptop-size in-room safe
- Satellite flat screen HD TV
- Bluetooth speaker and charging station
- Wi-Fi
- Luxury bathroom with separate shower and magnified makeup mirror
- Plush robes and slippers
- 24-hour room service upon request
- Personalized concierge services
Additional Nights Stay
If you would like to arrive earlier than Tuesday, June 22, 2027, or stay past Saturday, June 26, 2027, please let us know when you fill out the room reservation form.
Adding Nights/Guests Upon Arrival at the Resort
As soon as the first person from the group has arrived at the resort we are not allowed to add extra nights or guests to your reservation. You will have to go to the front desk to add them. Also, the resort will not honor the contracted room rates and you will have to pay whatever the current room rate is at that time.
Included in Price
- Room taxes
- All-Inclusive Food & Beverage
- Free Wi-Fi
Excluded in Price
- Airfare — You are responsible for reserving your own flights.
- Ground Transportation — You are responsible for booking your own transportation to and from the airport and resort. (See "Ground Transportation" for more information)
- Travel Insurance — You are responsible for purchasing your own travel insurance policy, should you choose to do so. (See "Travel Insurance" for more information)
Room Categories in Room Block
- Resort View Double
- Resort View King
- Ocean View Double
- Ocean View King
- Club Oceanfront Double
- Club Oceanfront King
- Turquoize Oceanfront Master King (Adults-Only)
The room categories listed above were selected by Nick & Des for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.
Reservation Dates
- Arrive: Tuesday, June 22, 2027
- Check-In is at 3:00 pm
- Ceremony: Wednesday, June 23, 2027
- Depart: Saturday, June 26, 2027
- Check-Out is at 12:00 pm
There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.
Booking Information
The rates listed below are only available until Wednesday, January 6, 2027.
If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for that particular room category at that time. Yellow Umbrella Events does not have control over the rates the resort provides.
Resort View Double


Bedding options: 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $1,638.00 | $2,184.00 | $2,730.00 |
| 2 Adults | $1,824.00 | $2,432.00 | $3,040.00 |
| 3 Adults | $2,349.00 | $3,132.00 | $3,915.00 |
| 4 Adults | $720.00 | $960.00 | $1,200.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Resort View King


Bedding options: 1 King bed w/ sofa bed
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $1,638.00 | $2,184.00 | $2,730.00 |
| 2 Adults | $1,824.00 | $2,432.00 | $3,040.00 |
| 3 Adults | $2,349.00 | $3,132.00 | $3,915.00 |
| 4 Adults | $720.00 | $960.00 | $1,200.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Ocean View Double

Bedding options: 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $1,686.00 | $2,248.00 | $2,810.00 |
| 2 Adults | $1,872.00 | $2,496.00 | $3,120.00 |
| 3 Adults | $2,403.00 | $3,204.00 | $4,005.00 |
| 4 Adults | $732.00 | $976.00 | $1,220.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Ocean View King

Bedding options: 1 King bed w/ sofa bed
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $1,686.00 | $2,248.00 | $2,810.00 |
| 2 Adults | $1,872.00 | $2,496.00 | $3,120.00 |
| 3 Adults | $2,403.00 | $3,204.00 | $4,005.00 |
| 4 Adults | $732.00 | $976.00 | $1,220.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Club Oceanfront Double

Bedding options: 2 Double beds
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $2,244.00 | $2,992.00 | $3,740.00 |
| 2 Adults | $2,424.00 | $3,232.00 | $4,040.00 |
| 3 Adults | $2,952.00 | $3,936.00 | $4,920.00 |
| 4 Adults | $870.00 | $1,160.00 | $1,450.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Club Oceanfront King

Bedding options: 1 King bed w/ sofa bed
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $2,244.00 | $2,992.00 | $3,740.00 |
| 2 Adults | $2,424.00 | $3,232.00 | $4,040.00 |
| 3 Adults | $2,952.00 | $3,936.00 | $4,920.00 |
| Child (per child, ages 3 – 12) |
$360.00 | $480.00 | $600.00 |
Turquoize Oceanfront Master King (Adults Only)



Bedding options: 1 King bed w/ sofa bed
Room Rates Listed Below are Per Room (USD)
| 3 Nights | 4 Nights | 5 Nights | |
|---|---|---|---|
| 1 Adult | $2,244.00 | $2,992.00 | $3,740.00 |
| 2 Adults | $2,424.00 | $3,232.00 | $4,040.00 |
| 3 Adults | $2,979.00 | $3,972.00 | $4,965.00 |
Turquoize Suites: What's the difference?
Club Level Suites: What's the difference?
- Top-shelf liquor only found in Club lounge
- Bottle of sparkling wine
- Private check-in and check-out
- VIP in-room refreshment center
- Express laundry service with regular charge
- Continental breakfast served every morning
- Appetizers served every evening
- 10% discount on spa services
- International and local calls are included in this tower only
Wedding Information
As a reminder, the wedding ceremony will be held on Wednesday, June 23, 2027.
Below you’ll find a link to Nick & Des’s personal wedding website:
- Wedding website: theknot.com/nicholasanddestinyforever
- Registry: amazon.com/wedding/guest-view/10RR9AA3DYAED
Guests can RSVP through the couple’s personal wedding website or directly with the couple. We (Yellow Umbrella Events) do not track RSVPs, we only manage the room reservations for the couple.
To be considered a part of Nick & Des’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). To participate in all of the wedding-related activities, you must stay at Hyatt Ziva Cancun as part of the wedding group.
If you stay at a different hotel/resort other than Hyatt Ziva Cancun you will be considered a Non-Guest and will be charged an additional fee per person, per day for a Wedding Pass to attend the wedding ceremony and related events.
Wedding Pass fees are as follows:
- $182.00 USD per person
Wedding Day Passes are effective thirty (30) minutes before the wedding ceremony scheduled time and are valid until the end of the wedding reception (up to five (5) hours from the wedding ceremony scheduled time). Wedding attendees using a Wedding Day Pass are welcome to use any bar in the Hotel during their time at the Hotel (restaurants are excluded).
Only credit card or currency in pesos will be accepted for payment. Wedding Passes are guaranteed for purchase only on the ceremony date. Guests 18 years old and up are required to present an official ID to access the hotel.
Cancellation Policy
If you cancel your reservation (or remove a guest(s) from the reservation) by January 6, 2027, the responsibility is a $100 per person cancellation fee. However, you can reduce the number of nights in your reservation up to this date without a cancellation fee.
If you cancel your reservation (or remove a guest(s) from the reservation) between January 7, 2027, and April 7, 2027, the responsibility will be 30% of the room total in the case of full reservation cancellation or 30% of the removed guest total. There is also a $100 per person cancellation fee. Also, if you reduce the number of nights in your reservation you will be responsible for 30% of the nights reduced. If you have travel insurance you can file a claim to get a refund based on their terms.
If you cancel your reservation (or remove a guest(s) from the reservation) or reduce the number of nights in your reservation on or after April 8, 2027, the responsibility will be 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total. If you have travel insurance you can file a claim to get a refund based on their terms.
ANY changes to the reservation, even within the allowed modification window outlined below, may result in a fee; refer to the cancellation policy for terms. Additionally, all modifications must be made in writing to your group coordinator. No changes are accepted via phone call/voicemail.
Additionally, the resort will not allow the following modifications/changes to your reservation on or after April 7, 2027:
- Downgrading a room category
- Decreasing the number of nights in your reservation
- Removing a guest from your reservation (reducing the occupancy level in your room)
This resort will not allow any changes, including name changes, to your reservation after May 25, 2027.
What can you do with your reservation between April 7, and May 25, 2027?
- Upgrade your room category, if an upgraded room category is available.
- Add extra nights, if additional nights are available.
- Add an additional guest or make a name change.
The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.
Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.
If you do not purchase travel insurance and have to cancel your reservation, you may still have to pay for part or the full amount of your reservation.
If you purchased travel insurance and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.
Travel Insurance
If you have any questions about travel insurance please give Travel Insured a call at 800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and can not legally answer any insurance-related questions.
Not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred and the price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel insurance is definitely important and we recommend it for everyone. We personally buy it for our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.
This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose.
If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.
When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.
We strongly suggest that you call and verify what the policy covers if you have any questions. You can reach an insurance agent at 800-243-3174.
Ground Transportation
Nick & Des will provide ground transportation from the airport to the resort upon your arrival. Please contact them directly for details.
Ground transportation from the resort to the airport is not included with your room reservation; Yellow Umbrella Events does not coordinate ground transportation.
We recommend booking transportation with Canada Transfers, however, you are welcome to make arrangements with any transportation company you choose.
If you’d like to book ground transportation with Canada Transfers, just click the button below:
- You must have your flight information first. The closest airport to the resort is Cancun International Airport (CUN).
- Please schedule your ground transportation directly with the transportation company at least 3-4 weeks before you depart.
- Any updates to your flight info or any needed changes to the transfers must be updated directly with the transportation company. Yellow Umbrella Events does not have access to make any changes or updates.
Americans with Disabilities Act
Since the hotel is not located in the United States, they’re not required to be in compliance with the U.S. Americans with Disabilities Act of 1990. The Hotel has a limited number of accessible guest rooms that are available on a first-come, first-served basis. We can request an accessible room for you but it’s never guaranteed.
Public areas and restaurants at the Hotel are wheelchair accessible, just not wheelchair friendly. If you need to rent a wheelchair, scooter, or other medical supplies, you can do so through Playa Mobility. Click here to visit their website.
For accessible round trip transportation, past clients have used Happy Shuttle. Click here to visit their website.
Room Reservation FAQs
Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card, all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page.
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card I have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
Yes. Just email us with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to us so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. All you need to do is send your dedicated reservation specialist the following information.
1. Their name as it appears on their passport.
2. Their birthdate.
3. Their email address.
4. Arrival Date
5. Departure Date
If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
Yes. Just send your dedicated reservation specialist an email with the name of the guest to be removed from the reservation along with the following information for the new guest taking their place.
1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date
Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
First, send us an email (we have to have it in writing) letting us know you need to cancel your reservation.
If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines once you submit your claim, but you are still responsible for the $100 per person cancellation fee.
If you did not purchase the travel insurance, you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
No, not necessarily. This will depend on a few factors like the type of room category each person books since each room category could be in different areas of the resort and how full the resort is at the time of the event.
When you make your reservation you can send the request to us in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
No. Mexico has the same electrical outlets as we do in the U.S.
Mexico has banned smoking in all public places effective January 2023. Some of the places tourists can no longer smoke in include beaches, parks, hotels, and restaurants. If you are caught smoking in public, you may be fined. Some resorts have designated outdoor smoking areas for smokers.
Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.
If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an email with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!
Amenities
FITNESS & SWIMMING
SPA
DAILY ACTIVITIES & LIVE ENTERTAINMENT
KIDS & TEENS CLUBS
CABANA RENTALS
Reserve a Cabana ›
*Additional fees apply. Ask your concierge for details.
Dining & Bars
Featured Restaurants
LA BASTILLE
- Dress Code: Smart Casual
- Adults-only, ages 18+
TRADEWINDS
- Dress Code: Dry Casual
CHEVY'S
- Dress Code: Casual
EL MERCADO
- Breakfast & Lunch: Dry Casual
- Dinner: Smart Casual
LORENZO'S
- Lunch: Dry Casual
- Dinner: Smart Casual
PASTELES
- Dress Code: Dry Casual
THE MOONGATE
- Dress Code: Smart Casual
HABANEROS
- Lunch: Dry Casual
- Dinner: Smart Casual
CASA DEL CAFE
- Dress Code: Dry Casual
CHEF'S TABLE
- Dress Code: Smart Casual
- Reservation required
- Additional costs apply
PREMIUM PRIVATE DINING
- Reservation required
- Additional costs apply
Featured Bars
SAASIL BAR
- Lunch: Smart Casual
- Dinner: Resort Formal
- Adults-only, ages 18+
PUNTA VISTA
- Dress Code: Pool Attire
JUANA MARGARITA
- Dress Code: Smart Casual
DIPS & SIPS
- Dress Code: Pool Attire
TRES CERVEZA'S
- Dress Code: Smart Casual
BAR DEL MAR
- Dress Code: Pool Attire
Resort Information
Resort Address
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Check-in Policy
Check In: 3:00 PM
The hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds
Check Out: 12:00 PM
The hotel offers luggage storage services as well as restrooms, showers, etc. for guests who have checked out until 3:00 PM