Name & Name

DATE

WELCOME, FAMILY & FRIENDS!

We are so excited to share our upcoming Wedding with you at Dreams Natura Resort & Spa in gorgeous Caracol, Q.R., Mexico. Your presence at our wedding means the world to us!

Yellow Umbrella Events, a destination wedding travel company, has been amazing in helping us with all the resort details. We have set up a wedding room block with the resort, specific to our group, and the team at Yellow Umbrella Events will be assisting all our guests in reserving your rooms for our wedding on DATE.

Should you have any questions related to traveling, please contact Monica/Mia, your dedicated reservation specialist for this trip. You can reach her by email at monica@yellowumbrellaevents.commia@yellowumbrellaevents.com or call 512-955-1320.

Accommodations

Inspired by the surrounding Mayan jungle, Dreams® Natura Resort & Spa in beautiful Riviera Cancun offers a unique Unlimited-Luxury® experience, including incredible accommodations, outstanding activities, and delicious dining. Facing the Caribbean Sea on a white-sand beach, this AAA Four Diamond all-inclusive resort is a short 10-mile drive from the Cancun International Airport and features 553 luxury rooms and suites. Enjoy modern design and luxurious accommodations infused with elements of nature. Rest and relax at the sumptuous Dreams Spa – designed to look like the region’s remarkable cenotes, or enjoy one of many beach resort activities and play at the water park or the infinity pool.

Resort Map >

Trip Deposit & Payment Schedule

Flight Info

In-Room Amenities

Additional Nights Stay

If you would like to arrive earlier than DATE, or stay past DATE, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates we just need to confirm availability.

VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.

Adding Nights/Guests Upon Arrival at the Resort

As soon as the first person from the group has arrived at the resort we are not allowed to add extra nights or guests to your reservation. You will have to go to the front desk to add them. Also, the resort will not honor the contracted room rates and you will have to pay whatever the current room rate is at that time.

Included in Price

Excluded in Price

Room Categories in Room Block

The room categories listed above were selected by NAME & NAME for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.

Reservation Dates

There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.

VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.

Booking Information

The rates listed below are only available until DATE.

If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for that particular room category at that time. Yellow Umbrella Events does not have control over the rates the resort provides.

Junior Suite Tropical View

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 4 Guests (Max 3 Adults)

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Junior Suite Partial Ocean View

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 4 Guests (Max 3 Adults)

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Junior Suite Ocean View

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 4 Guests (Max 3 Adults)

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Junior Suite Swim Out

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 3 Guests 

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Family Junior Suite Ocean View


Bedding options: 1 King bed and 2 Double beds
Maximum capacity: 6 Guests (Max 5 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
4 Adults      
5 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Junior Suite Partial Ocean View

Bedding options: 1 King bed
Maximum capacity: 3 Guests (Max 2 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Junior Suite Ocean View

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 4 Guests (Max 3 Adults)

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Junior Suite Swim Out

Bedding options: 1 King bed or 2 Double beds
Maximum capacity: 3 Guests 

Bedding type is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Junior Suite Ocean Front

Bedding options: 2 Double beds
Maximum capacity: 4 Guests (Max 3 Adults) 

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Family Suite Ocean View

Bedding options: 1 King bed and 2 Double beds
Maximum capacity: 6 Guests (Max 5 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
4 Adults      
5 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Master Suite Ocean View

Bedding options: 1 King bed 
Maximum capacity: 4 Guests (Max 3 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Master Suite Ocean Front

Bedding options: 1 King bed 
Maximum capacity: 4 Guests (Max 3 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Governor Suite

Bedding options: 1 King bed
Maximum capacity: 4 Guests (Max 3 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Presidential Suite

Bedding options: 1 King bed
Maximum capacity: 4 Guests (Max 3 Adults)

Important: If there is 1 adult & 1 child in a room the resort will charge the 1 adult rate plus the child rate, not the 2 adult rate.
Prices do not include Travel Insurance.

Room Rates Listed Below are Per Room (USD)

  3 Nights 4 Nights 5 Nights
1 Adult      
2 Adults      
3 Adults      
Child (per child,
ages 3 – 12)
     

Preferred Club Level: What's the difference?

Upgrading to the Preferred Club offers an upgraded suite, access to an exclusive lounge, special concierge service, and other enhanced amenities. See the full list of upgrades included with a Preferred Club Suite below:

* One per person per stay (maximum for 2 guests, 16 years and older).
**Not combinable with any other promotions or offers.

Wedding Information

As a reminder, the wedding ceremony will be held on DATE.

Below you’ll find a link to NAME & NAME’s personal wedding website:

Guests can RSVP through the couple’s personal wedding website or directly with the couple. We (Yellow Umbrella Events) do not track RSVPs, we only manage the room reservations for the couple.

*At this time, the couple does not have a personal wedding website.

To be considered a part of NAME & NAME’s Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). We offer contracted group rates that have been secured through a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Dreams Natura Resort & Spa as part of the wedding group.

If you stay at a different hotel/resort other than Dreams Natura Resort & Spa you will be considered a Non-Guest and will be charged an additional fee per person, per day for a Wedding Pass to attend the wedding ceremony and related events. The Wedding Pass allows non-guests access to the hotel during the ceremony and until the end of the reception. No exceptions will be made.

Wedding Pass fees are set by the Resort and are subject to change without notice at the discretion of the Resort. At this time, the Wedding Pass fee amount is not available, however, non-guests should expect to pay anywhere between $100.00 to $200.00 USD per person for a Wedding Pass.

Only credit card or currency in pesos will be accepted for payment. Wedding Passes are guaranteed for purchase only on the ceremony date. The hotel will only allow the purchase of Wedding Passes up to a maximum of 20% of the total number of guests. Guests 18 years old and up are required to present an official ID to access the hotel.

*Very Important – Please Read*

Cancellation Policy

If you cancel your reservation (or remove a guest(s) from the reservation) by DATE, the responsibility is a $100 per person cancellation fee. However, you can reduce the number of nights in your reservation up to this date without a cancellation fee.

If you cancel your reservation (or remove a guest(s) from the reservation) between DATE, and DATE, the responsibility will be 40% of the room total in the case of full reservation cancellation or 40% of the removed guest total. There is also a $100 per person cancellation fee. Also, if you reduce the number of nights in your reservation you will be responsible for 40% of the nights reduced. If you have travel insurance you can file a claim to get a refund based on their terms.

If you cancel your reservation (or remove a guest(s) from the reservation) or reduce the number of nights in your reservation on or after DATE, the responsibility will be 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total. If you have travel insurance you can file a claim to get a refund based on their terms.

Additionally, the resort will not allow the following modifications/changes to your reservation on or after DATE:

  • Downgrading a room category
  • Decreasing the number of nights in your reservation
  • Removing a guest from your reservation (reducing the occupancy level in your room)


This resort will not allow any changes, including name changes, to your reservation after DATE.

What can you do with your reservation between DATE, and ‎DATE?

  • Upgrade your room category, if an upgraded room category is available.
  • Add extra nights, if additional nights are available.
  • Add an additional guest or make a name change. 

The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.

ANY changes to the reservation, even within the allowed modification window, may result in a fee; refer to the cancellation policy for terms. Additionally, all modifications must be made in writing to your group coordinator. No changes are accepted via phone call/voicemail.

Yellow Umbrella Events is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel.

Insurance policy

If you do not purchase travel insurance and have to cancel your reservation, you may still have to pay for part or the full amount of your reservation.

If you purchased travel insurance and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.

Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.

Travel Insurance

** If you have any questions about travel insurance please give Travel Insured a call at 800-243-3174. We (Yellow Umbrella Events) are not a licensed insurance company and can not legally answer any insurance-related questions. **

Not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred and the price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.

Having travel insurance is definitely important and we recommend it for everyone. We personally buy it for our trips. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.

This website (Travel Insured) offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason), Optional Bed Rest which helps cover onsite quarantine expenses, and other add-on options. Travel Insured is the insurance company we personally use and suggest to others but you are welcome to purchase travel insurance through any entity that you choose.

If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 21 days from the day you make your initial payment.

When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.

The basic “Worldwide Trip Protector” plan, which does not include the CFAR or Optional Bed Rest options, can be purchased at any time, including after 21 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.

We strongly suggest that you call and verify what the policy covers if you have any questions. You can reach an insurance agent at 800-243-3174.

Ground Transportation

Ground transportation to the resort and back to the airport is not included with your room reservation; Yellow Umbrella Events does not coordinate ground transportation to the resort.

We recommend booking transportation with Canada Transfers, however, you are welcome to make arrangements with any transportation company you choose.

If you’d like to book ground transportation with Canada Transfers, just click the button below:

Before booking your ground transportation:
If you have any questions regarding booking your transportation, please contact the transportation company you are interested in using.

Americans with Disabilities Act

Since the hotel is not located in the United States, they’re not required to be in compliance with the U.S. Americans with Disabilities Act of 1990. The Hotel has a limited number of accessible guest rooms that are available on a first-come, first-served basis. We can request an accessible room for you but it’s never guaranteed.

Public areas and restaurants at the Hotel are wheelchair accessible, just not wheelchair friendly. If you need to rent a wheelchair, scooter, or other medical supplies, you can do so through Playa Mobility. Click here to visit their website.

For accessible round trip transportation, past clients have used Happy Shuttle. Click here to visit their website.

Concept : disabled and handicapped, a wheelchair outdoors

Room Reservation FAQs

Yes. All you need to do is fill out the form on this page. As soon as we receive the information we’ll make the payment and email you the receipt.
Yes, they can pay using a different credit card. However, when you fill out the reservation form it will only allow you to add 1 credit card. If they want to use their own credit card, all you need to do is add a note in the “Additional Information” section at the bottom of the reservation form and tell us who will be using another credit card. You can then submit their credit card info to us by filling out the form on this page.
Yes, you can make additional payments at any time. Just send us an email telling us how much you want to pay and if we should use the credit card I have on file for you. If you want to use a different credit card you can send it to us by filling out the form on this page.
Yes. Just email us with how much you want to pay, what credit card to use, and on what dates you want me to make the payments.
When you fill out the reservation form it does not automatically make your reservation or charge your credit card. The information is sent to us so we can review it first. If we have any questions we will reach out to you for verification. As long as everything looks good we will make the reservation and email you a receipt showing the payment and another email with information about your reservation. FYI, If you fill out the form after business hours (5:00 pm CST) or over the weekend it may be the next day before you receive a confirmation.
Yes, you can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. All you need to do is send your dedicated reservation specialist the following information. 1. Their name as it appears on their passport. 2. Their birthdate. 3. Their email address. 4. Arrival Date 5. Departure Date If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
Yes. Just send your dedicated reservation specialist an email with the name of the guest to be removed from the reservation along with the following information for the new guest taking their place.

1. Their name as it appears on their passport
2. Their birthdate
3. Their email address
4. Arrival Date
5. Departure Date

Once we have this information we’ll make the adjustment. If you are just switching guests the $100 cancellation fee is not charged to the person being removed from the reservation.
First, send us an email (we have to have it in writing) letting us know you need to cancel your reservation. If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines once you submit your claim, but you are still responsible for the $100 per person cancellation fee. If you did not purchase the travel insurance, you may still be responsible for additional fees above and beyond the $100 per person cancellation fee which could possibly include the full amount of the room reservation.
No, not necessarily. This will depend on a few factors like the type of room category each person books since each room category could be in different areas of the resort and how full the resort is at the time of the event.
When you make your reservation you can send the request to us in the “Additional Information” section at the bottom of the reservation form and we will pass it along to the resort. They will do whatever they can to honor your request but it is not guaranteed.
No. Mexico has the same electrical outlets as we do in the U.S.
Mexico has banned smoking in all public places effective January 2023. Some of the places tourists can no longer smoke in include beaches, parks, hotels, and restaurants. If you are caught smoking in public, you may be fined. Some resorts have designated outdoor smoking areas for smokers.

Electronic or vaping devices and solutions are illegal in Mexico. People who are caught with these items may have them confiscated and may also be fined or detained. If you have any questions about smoking or vaping please reach out to the hotel.

If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will make your reservation. When your card is processed, we will send you an email with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact us!

Amenities

Enjoy countless activities for the whole family, whether it’s relaxing at one of our four pools or soaking in the view from the Rollglider aerial ride. Drop off the kids at the Explorer’s Club, a fully supervised children’s program with lots of fun activities and keep your older ones entertained at the Core Zone Teens Club. Explore all that the Riviera Maya has to offer including ziplining over the jungle, cave expeditions, hidden cenotes or nearby island excursions *. Tee off at a nearby professional golf course in Cancun with complimentary green fees or indulge in some me time at our state-of-the-art Dreams® Spa by Pevonia.

FITNESS

Take your fitness to the next level above sea level.

  • Treadmills
  • Free weights
  • Elliptical machines
  • Yoga
  • Tennis

ENTERTAINMENT

Sunup or sundown, there’s always something happening.

  • Concert projections under the stars
  • Live musical performances
  • Stage shows
  • Spanish lessons
  • Cooking and cocktail classes including wine and tequila tastings
  • Musical trivia
  • Bingo
  • Dance lessons

POOLS & WATER SPORTS

Make a splash on your next getaway.

  • Four pools (activities, infinity,
  • Preferred Club guests only, and children´s splash pool)
  • Children’s Splash Park with 8 aqua spray water jets, 4 waterslides and a giant splash bucket
  • Family water park with a 241- ft. waterslide, a 224- ft. closed tube waterslide, a 291 ft. raft slide
  • A 607 ft. lazy river with 2 splash bucket and palm tree curtain
  • Non-motorized water sports
  • Scuba diving
  • Water volleyball
  • Kayak tour
  • Snorkeling

KIDS & TEENS

There is no better place to enjoy some family time.

  • Ping Pong
  • Board Games
  • Rollglider aerial ride
  • Climbing wall
  • Bocce
  • Horse Shoes
  • Golf

 

Activities for kids and teens:

  • Explorer’s Club for Kids ages 3-12: offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.
  • Core Zone for Teens ages 13-17: features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.

DREAMS SPA

Luxuriate in tranquility and relaxation at the Dreams Spa. Inspired by Mexico’s remarkable cenotes, our spa features natural elements and offers innovative treatments that combine both indigenous and modern techniques.

  • Two double VIP cabins
  • Two double treatment cabins
  • Eight single treatment cabins
  • Swirling hydrotherapy circuit, sauna, steam room and therapeutic showers
  • Revive Juice Bar
  • Locker areas with showers
  • 2 bridal suites
  • Full-service beauty salon

Dining & Bars

Featured Restaurants

Dreams® Natura Resort & Spa offers a variety of international and family friendly dining options including six à la carte restaurants, a buffet, grill, and a café. Sip our signature drinks at one of the six bars and lounges where you can swim up for a cocktail or enjoy stunning views from an open-air lobby bar. Private dining is available for an additional cost in the wine cellar, chef’s table or one of the resort’s many romantic spots.

BAREFOOT GRILL

Casual grilled favorites served poolside

COCO CAFE

Premium coffee, snacks and delicious ice cream with a variety of flavors

OCEANA

À la carte seafood dining experience

BLUEWATER GRILL

À la carte grilled fare served poolside

EL PATIO

À la carte Mexican cuisine in a lively and traditional atmosphere

PORTOFINO

Authentically Italian à la carte cuisine 

BORDEAUX

À la carte French fare in a romanticelegant atmosphere

HIMITSU

Pan-Asian cuisine with hibachi tables

WORLD CAFE

International specialty items and late night bites

Dining Experiences

SIP, SAVOR, & SEE DINING EXPERIENCE

Interested in a night out or want to visit another of our resorts? As part of the privileges of Unlimited-Luxury, we offer the option to Sip, Savor & See. With this program, enjoy a complimentary dinner, drinks and live entertainment at one of our nearby, participating resorts from 6 p.m. to 1 a.m. Just visit your concierge by 3 p.m. to arrange the evening’s details.

ROMANTIC DINING EXPERIENCE

Add that extra element of romance when you’re on your honeymoon, celebrating your wedding anniversary or wanting to share a very special dinner. Guests purchasing this upgrade enjoy a spectacular private dinner for two and delicious menu served exclusively at one of our appointed spots at the resort. Just reserve this special dinner in advance with our concierge.

Featured Bars

BARRACUDA

Barefoot beach bar

RENDEZVOUS

Open air bar featuring panoramic ocean views and custom cocktails

DESIRES

Sports bar during the day, disco with live music and dancing at night

SHOWTIME

Sip your favorite cocktail while enjoying nightly entertainment in the theater

MANATEES

Swim-up bar in the pool

SUGAR REEF

Poolside setting to savor tropical cocktails

Resort Information

Resort Address

W5P6+P8, 77563, Carr. Cancún-Tulúm, 77500 Caracol, Q.R., Mexico

Check-in Policy

Check In: 3:00 PM
Check Out: 12:00 PM
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds