Hotel Xcaret Arte Q&A
What’s Included in the Wedding Packages?
There is one wedding package offered by Hotel Xcaret ARTE and here is what it includes:
Paraiso Wedding Package //
Ceremony + Cocktail Hour + Reception
$16,750 for up to 30 guests
($190 each additional guest) Includes:
Ceremony Inclusions:
- Venue for the Ceremony
- Minister for a Symbolic Ceremony
- Ceremony Gazebo
- Table for the Ceremony
- Floral Arrangement for the Ceremony Table
- Ceremony Chairs
- Live Ceremony Soloist
- Mic & Speaker Set Up
- Sparkling Wine for After Ceremony Toast
Cocktail Hour Inclusions:
- Venue for Cocktail Hour
- Tables & Chairs, as needed
- 1 Hour Premium (Top Shelf) Bar
- Passed Specialty Cocktail
- 4 Appetizers per Guest
Reception Inclusions:
- Venue Location (Maximum of 2 Venue Locations can be chosen)
- Tables and Chairs
- Private Dinner with personal staffing specifically for your event
- 3 Course Plated Meal (or Buffet option for Guest Counts over 50 Guests)
- 4 Hours Premium (Top Shelf) Bar
How much does a Hotel Xcaret wedding cost?
This is one of our most requested questions and we have answered it by creating this “How Much Does a Hotel Xcaret Wedding Cost” Guide for you.
How do we reserve our wedding date at Hotel Xcaret Arte?
Are you required to contract a wedding room block?
Yes, Hotel Xcaret Arte requires a room block contract to be completed in order to host a wedding at this resort. Currently, Hotel Xcaret Arte only requires a room block of 11 rooms to host a wedding at the resort, no matter the day of the week.
Do all our guests have to stay at Hotel Xcaret Arte to be able to come to our wedding?
How do we and our guests book rooms for our wedding?
Does Hotel Xcaret Arte offer a complimentary ceremony and/or vow renewal option?
No, Hotel Xcaret ARTE does not offer a complimentary ceremony or vow renewal option.
Does Hotel Xcaret Arte allow elopements?
How much is the wedding deposit?
Your initial deposit is based on the total anticipated basic wedding costs (ceremony+ cocktail hour + reception, if that is what you are planning). You will pay a deposit equal to 30% of the total of your wedding day basics for your total anticipated guest count.
Your initial wedding deposit will be made by wire transfer to the resort, but all future payments can be paid by credit card.
How many weddings take place at the Resort daily?
The resort often hosts just one wedding a day but during busy seasons may host no more than two wedding events a day. The size of the resort allows them to be able to host more than 1 event on the same day without them interfering with each other.
Does Hotel Xcaret Arte offer same-sex weddings?
Yes! Hotel Xcaret Arte resort is a same sex friendly environment and welcomes all weddings.
Do weddings at Hotel Xcaret Arte include all the vendors we’ll need for our wedding?
Hotel Xcaret Arte wedding packages include most of the items that couples “need” for their wedding, including a DJ and dance floor. However, there are in house vendors for all the elements of your wedding – vendors for photography, videography, hair & make up, florals, and any décor that you might want to add. You are welcome to use their in-house vendors for all your wedding services.
What if we don’t want to use the in-house vendors that Hotel Xcaret ARTE requires?
You are welcome to bring in your own vendors from outside the resort, both from the local area and internationally, for a fee per vendor. Photographers and videographers are $1000 per vendor and all DJ/Audiovisual and floral and décor vendors are $870 per service. For example, if you hire a local photographer from the area you would pay an “outside vendor” fee to Hotel Xcaret ARTE of $580. If you ALSO hire an outside vendor as your decorator, there would be an additional outside vendor fee of $870.
If you would like to use outside vendors for your Hotel Xcaret ARTE wedding, we recommend working with vendors that include a number of related services, so that your outside vendor fee is reduced. For example, we’d recommend you choose a vendor that offers both photography and videography or a decorator that includes flowers, linens, and lighting. That way you pay less in outside vendor fees.
Of course, if you choose your vendors from the in-house vendor list at Hotel Xcaret ARTE, there will be no additional fees to use their services, other than the cost of the actual services rendered.
There is one excellent exception to this outside vendor situation. If you bring a vendor with you, like a photographer or hair and make-up artist, for example, and they stay at the resort in your room block for 3 or more nights, there is no outside vendor fee, since they are then considered a guest of your wedding. This is a perfect solution for those couples that want to bring their own photography and videography team with them from their hometown.
Can I hire my own hair and makeup artist from the local area?
Is there a bride’s suite or groom’s suite available?
Is there a Catholic Chapel on-site?
Can I get married in the Chapel even if I’m not Catholic?
Is the Priest’s fee included in the chapel rental fee?
Is there a discounted room rate if we want to visit Hotel Xcaret Arte to decide if this is where we want to host our wedding?
Can wedding guests with children stay at Hotel Xcaret Mexico and still come to our ARTE wedding?
Adult guests that choose to stay at Hotel Xcaret Mexico may access ARTE for the wedding day only, arriving 30 minutes prior to the ceremony, and must depart at the end of the reception event. No children under the age of 16 are allowed at ARTE resort, even for a wedding. However, there are 2 event spaces that are shared with the connecting resort, Hotel Xcaret Mexico, where children may attend the ceremony only. Please check out the details further down on this page (under the “Ceremony & Reception Venue Details and Descriptions” heading) regarding the 2 shared event spaces – Palmeras Beach and Todos Los Angeles Catholic Chapel.
Can adult guests that stay at HX Mexico hang out with us at ARTE during our/their stay?
Unfortunately, your guests at Hotel Xcaret Mexico will not have access to ARTE.
All in all, it’s not ideal for guests to stay at Hotel Xcaret Mexico when the rest of the group is at ARTE since they will miss out on all the hang out time, dinners together, pool time, night club time, etc. that guests staying with you at ARTE will have. We understand that sometimes there are guests that must travel with their children, and when this is the case, staying at the connecting resort, HX Mexico, will at least allow the adult guests to attend your wedding day event.
Can we purchase a day pass for our friends & family at Hotel Xcaret Mexico so they can visit us during our stay at ARTE?
I really really want an adult only resort for my wedding, and I’m absolutely set on this, but we have 1 (or a few) kids that must be at the wedding. Do I have any options?
If a child/children must be present at your wedding and your group is staying at ARTE, you may consider hosting your ceremony at some combination of the 2 shared ceremony spaces (more info about these spaces can be found below, under the heading “Ceremony & Reception Venue Details and Descriptions”. For example, you can have the following:
- Your ceremony at Palmeras Beach
- Your ceremony at De Todos Los Angeles Chapel
Please keep in mind that if there is a weather situation that causes your wedding to move indoors that children under 16 would not be able to be accommodated for your event, so you’ll want to consider this since Palmeras Beach is an outdoor venue. This is a very important consideration if you absolutely must include a child/children in your wedding but are staying with your wedding group at Hotel Xcaret ARTE.
What time do outside receptions and events need to end?
Can our guests use golf carts to get around the resort?
No, due to the design of the resort it is not possible to use golf carts for the transportation of the guests throughout most of the resort.
The only area that has golf carts is the Catholic Chapel path around the Xpiral building.
How far in advance do we need to book our wedding?
Do we get a rehearsal time?
How far in advance do we need to arrive at the resort before the wedding day?
Will we be able to confirm our wedding details with a final walk-through once we arrive at ARTE on-site before our wedding?
Are there any locations for a first look?
Does Hotel Xcaret Arte offer a complimentary honeymoon package?
Wedding Room Block Timeline
- Receive a wedding date confirmation – We’ve sent in your request form and connected you with the resort wedding team. Now we will wait for the resort to respond with date options, and you’ll decide on a date for your wedding. This usually takes a day or two.
- Request Room Block Rates and Details – Once you’ve said yes to a wedding date the resort will hold this date while we move forward with setting up your room block. First, we’ll request room rates from the groups department and the resort will send these to us for your review. We normally receive the rates approximately one week after we request them.
- Make the Room Block Contract Request – Once you’ve reviewed the rates, you’ll make the room block contract request. We’ll give you some guidance on what room categories and quantities to select. You’ll normally have approximately one week to make this contract request from when you receive the rate details.
- Receive/Deposit Room Block Contract and The Wedding Contract is Prepared – Approximately one to two weeks after we request the room block contract, we’ll receive it. You’ll normally have two or three days to review it, sign it, and make the room block deposit. Once the deposit is made, we’ll request the resort to release the wedding contract and they’ll send this to you for your payment and signature.
- Invite Guests – Our team will reach out to you as soon as your room block contract is finalized to help you through next steps. We’ll set up a one-page weblink for you and your guests that will give them all the details they will need to book their room. Soon you can invite all your family and friends to begin booking their room in your room block! See a sample link – https://www.yellowumbrellaevents.com/events/nikki-and-tj/
- Follow the Process – We’ll periodically keep you up to date on who has made reservations in your room block and keep your guests on track with payment dates and travel details. From here, you’ll work with the resort staff on wedding day specific planning details.
Ceremony Site Details and Descriptions
- Function Options: Ceremony only
- Includes chapel usage, wood benches, ceremony table, and usage of included sound system, with exceptional acoustics
- Capacity: Up to 120 guests for ceremony seating
- Function Options: Cocktail Hour or Small Dinner Reception
- Includes whitewashed wood cross back chairs and choice of white, cream, or black linen covered cocktail tables.
- Capacity: Cocktail Hour of up to 50 guests, Reception of up to 30 guests
Outdoor Locations:
Palmeras Beach –
Palmeras Beach is the beach ceremony location that is shared by both the ARTE and Hotel Xcaret Mexico resorts. It’s set back from the beach amid a row of palm trees and is one of our favorite beach ceremony locations in the entire Riviera Maya.
*Special note *– If your wedding is at Hotel Xcaret ARTE (16 years and up) and you must have a child (or children) in attendance at your ceremony this is one of the 2 ceremony site options where children at the connecting resort (Hotel Xcaret Mexico) could be present. Children of all ages may attend your Palmeras Beach ceremony, but they still would NOT have access to ARTE, so children under 16 years of age will not be able to attend the cocktail hour or reception events at ARTE. Please keep in mind that if there is a weather situation that causes your wedding to move indoors that children under 16 would not be able to be accommodated for your ceremony.
- Function Options: Ceremony only (No cocktail hours or dinner events are allowed on the beach)
- Includes the venue, whitewashed wood cross back chairs or white tiffany ceremony chairs, and a ceremony table.
- Capacity up to 100 guests
Artists Balcony (Mirador Artistas) – This event space is located next to the Artistas building on level 2 of the resort, is on sand, is elevated above the natural beach area, and has a great view of the ocean. This petite space is ideally suited to wedding ceremonies and receptions of 30 guests or less. Even though the ceremony space is on sand, it’s immediately connected to a hard surface area where the cocktail hour & reception are held, so you have the best of both worlds – a “beach” wedding but with a hard surface reception area, so it’s easy for guests to walk on. The reception space also overlooks the resort’s river below and is a great spot for photos. One additional perk – the reception area has a permanent seating group and built in tiki bar, so you don’t need to pay extra to rent these items!
- Function Options: Ceremony, Cocktail Hour, and Reception
- Includes the venue, whitewashed wood cross back ceremony chairs, and a ceremony table. Cocktail hour and/or reception usage includes whitewashed wood cross back chairs and choice of white, cream, or black linen covered cocktail and/or dining tables.
- Capacity: Up to 30 guests
- Ceremony, Cocktail Hour, and/or Reception
- Ceremony usage includes the venue, whitewashed wood cross back ceremony chairs, and a ceremony table. Cocktail hour and/or reception usage includes whitewashed wood cross back chairs and choice of white, cream, or black linen covered cocktail and/or dining tables.
- Capacity: Up to 80 guests for a ceremony, 250 guests for a cocktail hour only event, and up to 60 guests for a seated dinner reception
- Function: Ceremony, Cocktail Hour, and Reception
- Includes the venue, whitewashed wood cross back ceremony chairs, and a ceremony table.
- Capacity: Up to 50 guests
- Function Options: Ceremony, Cocktail Hour, and/or Reception
- Includes the venue, whitewashed wood cross back ceremony chairs, and a ceremony table. Cocktail hour and/or reception usage includes whitewashed wood cross back chairs and choice of white, cream, or black linen covered cocktail and/or dining tables.
- Capacity: Requires a minimum of 450 guests to use this venue and can have a maximum of 500 total guests
De Todos Los Angeles Chapel – The Catholic Chapel is located in the very center of both the Hotel Xcaret Mexico and Hotel Xcaret Arte resorts and is a shared venue between both resorts. It is a consecrated chapel and is only available for Catholic weddings.
*Special note about this venue option – If your wedding is at Hotel Xcaret ARTE (16 years and up) and you must have a child (or children) in attendance at your ceremony this is one of the 2 ceremony site options where children at the connecting resort (Hotel Xcaret Mexico) could be present. Children of all ages may attend your De Todos Los Angeles Chapel ceremony, but they still would NOT have access to ARTE, so children under 16 years of age would not be able to attend the cocktail hour or reception events at ARTE.
- Function Options: Ceremony only
- Capacity: Up to 150 guests
- Function Options: Ceremony, Cocktail Hour, and/or Reception (primarily used for a reception unless there is a weather situation that causes a ceremony to be moved indoors)
- Includes the venue, cross back wood ceremony chairs, and a ceremony table.
- Capacity: Up to 300 guests
Diego Ballroom – Diego Ballroom is the larger of the 2 indoor ballroom options, making it well suited for very large guest counts, but it can be divided into smaller spaces to accommodate smaller guest counts as well, with the addition of air walls. The most magical thing about the Diego Ballroom is the abundant large basket like ceiling fixtures and natural wood arch elements. It really turns the space into a wow moment when guests walk in the doors.
A great benefit of choosing a ballroom space for your reception is that you don’t have a specific end time that you have to adhere to, like the outdoor venues, where sound (and your event) must end by 11pm. With a ballroom space you can party til 1 am (or even later), if you’d like!
*Insider Tip – The Diego Ballroom includes retractable screens that can be used for projecting wedding slide shows and even videos.
- Function Options: Ceremony, Cocktail Hour, and Reception (primarily used for a reception unless there is a weather situation that causes a ceremony to be moved indoors)
- Cocktail hour and/or reception usage includes whitewashed wood cross back chairs and choice of white, cream, or black linen covered cocktail and/or dining tables.
- Capacity: Up to 600 guests for a reception